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Write a memo to the rest of the leadership team at TransGlobal Airlines
Information on the company TransGlobal Airlines and the rubric are attached. Please follow the rubric. The outline for the memo is already completed, I just need the goals and KPIs to be completed. Thank you.
Prompt
Write a memo to the rest of the leadership team at TransGlobal Airlines, identifying strategic goals and key performance indicators (KPIs) to help evaluate the company’s performance. Use the information provided to you in the TransGlobal Airlines Company Information (attached) document to complete your memo.
Specifically, you must address the following rubric criteria:
SMART Goals: Write at least one strategic goal using SMART criteria for each of the four components in a balanced scorecard. Explain your rationale for choosing each goal.
Financial
Internal process
Customer
Learning and development
KPIs: Identify at least one KPI corresponding to each strategic goal.
Explain how you determined the KPIs.
What to Submit
Submit a 1- to 2-page Word document using double spacing, 12-point Times New Roman font, and one-inch margins. Sources should be cited according to APA style.
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