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Who defines professionalism and why does it matter? Cecilia Shelton (2019) argue
Who defines professionalism and why does it matter? Cecilia Shelton (2019) argues that the traditional definition of professionalism perpetuates oppression and inequality toward marginalized communities. Excluding the rhetoric of marginalized communities from professionalism is harmful to both the communities in power, cis-gendered, white, heterosexual, males, and the disenfranchised and marginalized. The idea that professionalism is objective is a myth. Shelton (2019) argues that what has traditionally been perceived to be professional has been used in TPC, such as in AI, in an attempt to streamline government services. Inequality, exclusion, and incarceration risk increase with AI under the traditional definition of professionalism. Shelton (2019) uses an example of AI being used to log calls to Child Protective Services (CPS). Black families were more at risk of being labeled at risk households, thus lose their children due to AI.
Temptaous McKoy (2019) argues that culture must be an integral part of TPC. “It is imperative we look to the language of diversity as more than just a response to issues of marginalization.” (p. 7). McKoy (2019) uses Amplification Rhetoric (AR) to argue for the imortance of culture in TPC. AR has three tenets:
Reclaim Agency
Includes epistemologies of Black, LGBTQ+, women, and other marginalized communities
Lived experiences and narrative
McKoy (2019) presents the argument that including culture in TPC allows us to both solve issues and see variables of issues that may need to be solved.
Performative symbolic resistance (PSR) is the communication of social issues through performative acts. McKoy (2019) argues that rhetorical tools, such as PSR are “used by those from marginalized communities in their efforts to gain some degree of societal and/or communal redress.” (p. 4)
Questions
Why does the traditional definition of professionalism in TPC matter and how does it perpetuate inequality and oppression?
There are many forms of English, for example Southern English, British English, American English, Professional English, etc. What is the benefit of including the form of English language spoken by marginalized communities in TPC? Are there any other notable examples of inclusive language in professional writing occurring such as illustrated by Temptaous McKoy (2019) in her dissertation?
Additional Readings
Agboka, G. (2012). Liberating intercultural technical communication from “Large culture” ideologies: Constructing culture discursively. Journal of Technical Writing and Communication, 42(2), 159-181. https://doi.org/10.2190/TW.42.2.eLinks to an external site.
Corsini, V., & Fogliasso, C. (1997). A descriptive study of the use of the black communication style by african americans within an organization. Journal of Technical Writing and Communication, 27(1), 33-47. https://doi.org/10.2190/HU2D-67FD-NDUU-9LGYLinks to an external site.
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