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The SBAR (situation, background, assessment, recommendation) communication tool
The SBAR (situation, background, assessment, recommendation) communication tool is used to facilitate prompt and appropriate communication and is particularly useful in health care settings. Using the SBAR communication tool can be an efficient way to share pertinent information with a group of people in a health care setting to quickly address an issue and develop a plan of action.
When using the SBAR as a way to communicate a particular issue or to highlight an area of concern, there are several points to consider: you will want to carefully think through the problem and your approach, organize your facts, and be as brief as possible while including all the relevant data, and if unsure of a recommendation, you can simply state that you are concerned about the situation. Alternatively, suggest a simple starting point for a discussion.
Situation: This section includes a concise statement of the current situation — only the facts as you know them to be.
Background: This section includes a concise statement of the relevant background data points that need to be considered as you decide how to move forward.
Assessment: This section outlines your analysis of the current situation.
Recommendations: This section contains your recommended action and next steps. These recommendations need to be focused on improving or solving the situation with attention to the unique circumstances in the background.
In the following scenario, you are the IT director of a large health system, and senior management has asked you to form a team to address a health care quality data governance concern (e.g., health information privacy, data safety, etc.). For this quality data governance concern, you must include some factor that pertains to HIT as an intervention tool used to improve health outcomes in multicultural and diverse populations. Make this a piece of your situation so that it can be a piece of your recommendations. It does not have to stand alone, but it must be a component.
Part 1
For the first part of your assignment, you will develop an SBAR communication tool to inform your team of the issue and to develop some actionable items that you can move forward with to address the issue.
You may use the SBAR Template provided, or you are free to make one of your own. The SBAR must be complete with all information required to adequately communicate the situation, background, analysis, and action items moving forward.
Part 2
For Part 2 of your assignment, you will develop a case review that includes the event, the SBAR information, and the anticipated system change as a result of your recommendations and how these changes will ensure long-term success. This should be a PowerPoint® presentation of 5–7 slides.
Requirements
Completed SBAR Template
A 5- to 7-slide case review
*SBAR template attached*
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