The Etiquette of E-mail Correspondence

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Introduction

The Internet has strongly entered human life. People cannot imagine their life without Internet and try to involve this convenient innovation into each part of their life. Several years ago people used telephones and letters for communication. Nowadays people prefer to use Skype and e-mails for information sharing.

Considering e-mails as one of the main means for delivering information, it should be stated that this way of communication has different kinds of expression, it is used in various spheres of human life and for various purposes and has different effectiveness.

E-mail Correspondence as the Way of Communication

Being an important means of communication in the modern life, e-mails are used for communication even more frequently than personal communications. About ten years ago e-mails were used just for delivering important information, sharing of scanned documents, etc. The use of e-mails was spread in business sphere only. Nowadays, people use e-mails in different spheres of life as a way for communication for many different reasons.

First of all, e-mail does not require from people personal communication that makes them relaxed. Second, such way of communication allows a person more time on searching some information necessary for replying or reacting on a message. Third, the respondents are not tied by the business hours, this is important. Using e-mails for communication, people may reply any time they want.

It is really convenient for time-zones. Finally, e-mail communication does not interrupt people from ordinary business. Answering an e-mail does not require much time, if specific information should not be provided, and a person can continue doing what he/she did (Casperson “Business E-Etiquette: How to Use Electronic Communication” 24).

Different Kinds of Communications Implemented by E-Mails

There are a lot of different kinds of communications implemented via emails. First of all, e-mail was initially used for business purposes. Nowadays, e-mails allow different companies communicate. It is really convenient paying attention to the act that most companies are involved into global business and their performance at the international arena requires constant interaction.

E-mail is the fastest and the cheapest way of communication. Second, friendly chatting is the second kind of communication when e-mailing may be implemented. Having become a popular means of information sharing, people use e-mail to share news, just to chart, etc. This means of communication is popular both among those who live on one and the same street and study in one and the same class and for those who live far from each other.

People, especially youths, use e-mails to communicate with people for spending some time. There is a tendency to speak to friends via e-mail as it involves communication but does not require going out. E-mails are used for getting acquainted with people from other countries and making friends with them for sharing information, experience and cultural differences. Advertising is another means for using e-mails.

Leaving e-mails in some database, people are sure to get the information about sales, new items, and other specific information from different companies. Being titles a mass e-mailing, this means of communication is used by big corporation not only to inform people about some novelties, but also to invite them to various meetings, notify about notable events, etc. Such measure of advertising is effective for companies and convenient for people (Shulman 23).

Comparison and Contrast of Using E-Mail Correspondence for Different Kinds of Communication

As it has already been mentioned, e-mails are used for different types of communications where people are involved with various purposes. Trying to compare and contrast personal, business and advertising types of e-mail, the following categories are to be considered, language, format, subject, reply button use, appropriate time for replying, and some minor aspects which may be interesting within this theme. (Casperson “E-Mail Etiquette: How To Make Sure Your Message Gets Across” 12)

First of all, speaking bout language in business communication, people should remember that the letter should be error free, formal, without any extra information which does not have any relation to the theme of communication. It is inappropriate use colloquial phrases, abbreviations 9if they are not of business nature), etc. Personal e-mails may contain colloquial language, the errors are not followed as well as abbreviations.

Writing error free e-mails depends directly on personal awareness of grammar and desire to follow rules. There is a tendency in youth communication to use mistakes intentionally to stress one of the words. Advertising e-mails and replies to them are to be free from mistakes like business communication. The format of e-mails in business communication should be properly structured.

Free from is available only in case the business communication is led on the level of the company and between the employees of the same level. Personal communication and advertising one do not require any specific structure. Being a formal type of communication, business e-mailing requires mentioning a particular topic of the letter.

Moreover, the use of the reply button is essential as in this case the members of communication can easily follow information mentioned before, the statements which have already been made and other particular data. Business partners usually use corporate e-mails where information flows fast, therefore, the absence of the theme and reply history may cause a number of difficulties.

Personal communication is free, therefore, this means of information sharing is not submitted by to any rules. In case with advertising messages, there are several types of e-mail. Most of advertising e-mails warn people that he message is automatically created and the reply is impossible. Otherwise, an e-mail received has an opportunity to clarify some information having pressed a reply button.

The subject in such e-mails is important as it informs people about the company which deliver information. Only business information may require answering up to an appropriate time. Otherwise, everything depends on the situation and people are free to set the measures.

Conclusion

Therefore, it may be concluded that e-mailing is one of the most spread means of information as it is used in different types of communication. Being involved in business relationships, personal communication and advertising business, e-mails have some rules. However, these rules are strict only in case of business communication and may be changed any time depending on the relationships between business partners.

Using e-mails people save much time, therefore, there is a tendency for applying e-mails in other spheres of human life and it seems that e-mailing is just going to spread. People communicate, share information, notify each other and use e-mails for other purposes. It is very convenient, therefore, the e-mail communication should be considered further for finding more information and trying to apply it to other spheres of human life.

Works Cited

Casperson, Dana May. “Business E-Etiquette: How to Use Electronic Communication to Turn Prospects into Clients.” Business Credit, 103.5 (2001): 24-26. Print.

Casperson, Dana May. “E-Mail Etiquette: How To Make Sure Your Message Gets Across.” American Salesman, 47.7 (2002): 10-14. Print.

Shulman, Stuart W. “The Case Against Mass E-mails: Perverse Incentives and Low Quality Public Participation in U.S. Federal Rulemaking.” Policy & Internet, 1.1 (2009): 23–53. Print.

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