The Effect of Facebook Marketing on Sales of Commodities

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Facebook company is the largest social media network globally. According to Tankovska (2021), there are about 2.7 billion monthly active Facebook users in the second quarter of the year 2020, which is a sign of a tremendously rising figure. It is also worth noting that the Facebook company has the following social media platforms: Messenger, Whatsapp, Facebook, and Instagram. Facebook measures active users as those that have logged in to their media in the last 30 days.

  • Online marketing gives companies the ability to reach many clients within a short time globally.
  • According to Shaw (2018), Social media entails a vast network of interactions within friends, families, and businesses globally.
  • Social media is an incredible marketing platform that can help an organization penetrate significantly into society.

Social media has surpassed the print and radio media in the passage of information. According to Forbes, by January 2018, there were about 4.02 billion internet users globally. Then the active social media users were about a 3.2billion figure that translated to 42% of the world’s population. Individuals who pay attention to advertisements run on Facebook have higher chances of buying the same products than those that do not bother.

The Effect of Facebook Marketing on Sales of Commodities

Narrative and Exemplification Theory

  • Exemplification theory posits that events are an exemplification of the property of the entities (Bigsby, 2019).
  • Narrative theory postulates that people are generally storytellers (OSU, n.d.).

Representativeness heuristic refers to a unique type of availability whereby abstract base rates are insignificant when a client makes quantitative decisions on the event population. However, the judgment relies on more concrete exemplars accessible during a clients’ decision-making. The decision-making about a product depends mainly on the effectiveness of models when matching the information entailed in the online marketing information (APA Dictionary of Psychology, n.d.).

The availability heuristic postulates that decision-making is significantly influenced by how easy information comes to an individual mind. This heuristic is applicable when evaluating the possibility or frequency of an event taking place (Behavioral Economics, n.d.). Based on this heuristic, purchasing frequency directly relies on the quickness in which the marketing information comes to the clients’ minds.

Exemplars can be in the form of images accompanied by text serving as information during the marketing.

Exemplification Theory. Human decision-making on product information on Facebook depends on the following cognitive components: Representative and availability heuristic (Brosius, 2017).

Narrative theory. Facebook marketing can take advantage of the fact that online people will narrate to others about the products being marketed on Facebook. The decision-making of the online target audience will influence others based on the online marketing content.

Narrative and Exemplification Theory

Hypothesis and Research Question

RQ: Is online marketing using Facebook effective?

H: Facebook is an effective tool in the marketing of products.

Participants

N=100

Data from the Questionnaires

  1. Gender: Males= 51%, Female= 49%.
  2. Age: 18-70.
  3. Respondent’s Race: White/Caucasian=15%, Black/African American= 24% , American Indian= 18% , Latino/Hispanic= 15%, Asian= 12%, Pacific Islander/Hawaiian= 16%.
  4. Respondents paying attention to Facebook adverts= 61%.
  5. Respondents that placed their order following persuasive Facebook advertisement=31%.

For this research, Facebook marketing entails the scenario where a company uses Facebook or Facebook Lite applications, excluding Instagram, Whatsapp, and Messenger, in creating awareness to the potential clients.

Hypothesis and Research Question

Gender of Respondents

Frequency Percent Valid Percent Cumulative Percent
Valid Male 51 51.0 51.0 51.0
Female 49 49.0 49.0 100.0
Total 100 100.0 100.0

Respondents that Paid Attention To Facebook Advertisements

Frequency Percent Valid Percent Cumulative Percent
Valid Yes 61 61.0 61.0 61.0
No 39 39.0 39.0 100.0
Total 100 100.0 100.0

Gender of Respondents

Race of Respondents

Frequency Percent Valid Percent Cumulative Percent
Valid White/Caucasian 15 15.0 15.0 15.0
Black/African American 24 24.0 24.0 39.0
American Indian 18 18.0 18.0 57.0
Latino/Hispanic 15 15.0 15.0 72.0
Asian 12 12.0 12.0 84.0
Pacific Islander/Hawaiian 16 16.0 16.0 100.0
Total 100 100.0 100.0

Respondents that had previously Bought From Facebook Advertisement

Frequency Percent Valid Percent Cumulative Percent
Valid Yes 31 31.0 31.0 31.0
No 69 69.0 69.0 100.0
Total 100 100.0 100.0

Race of Respondents

RQ: Is online marketing using Facebook effective?

Analysis of Variance of Buying from Facebook Advertisements

Sum of Squares df Mean Square F Sig.
Between Groups 5.170 1 5.170 31.235 .000
Within Groups 16.220 98 .166
Total 21.390 99

Analysis of Variance of Buying from Facebook Advertisements

Descriptive Statistics

N Minimum Maximum Mean Std. Deviation Variance
PaidAttentionToFBAds 100 1.00 2.00 1.3900 .49021 .240
BoughtFromFBAd 100 1.00 2.00 1.6900 .46482 .216
Valid N (listwise) 100

Respondents that paid attention to Facebook advertisements (M=1.39, SD=0.49)

Respondents that bought products from Facebook advertisements (M=1.69, SD=0.46)

Descriptive Statistics

Discussion

  • Respondents that paid more attention to advertisements being run on
  • Facebook had high chances of buying the products.
  • Some Facebook users are opposed to buying goods online, fearing being inconvenienced.
  • Male and female Facebook users are 1.51 and 1.19 billion globally.

Limitations of Study

  • The study only focused on Facebook Lite and web users.
  • There were not many respondents considered during the study

Future Directions

  • There is a need for further studies on what makes some clients not bothered with online advertisements and still place their orders online.
  • There is a need to compare the impact of gender, race, and age on purchasing goods marketed on Facebook.

Discussion

References

APA Dictionary of Psychology (n.d). Representativeness heuristic. Web.

Appel, G., Grewal, L., Hadi, R., & Stephen, A. T. (2020). . Journal of the Academy of Marketing Science, 48(1), 79-95. Web.

Behavioral Economics. (n.d.). Availability heuristic. Web.

Bigsby, E., Bigman, C. A., & Martinez Gonzalez, A. (2019). Exemplification theory: a review and meta-analysis of exemplar messages. Annals of the International CommunicationAssociation, 43(4), 273-296. Web.

Bramble, J. (2018). . Web.

Brosius, H. B., & Peter, C. (2017). Exemplification theory. The international encyclopedia of mediaeffects, 1-9.

Brown, D. (2020). Advantages and disadvantages of online shopping. Spoolah. Web.

Cakebread, C. (2017). To keep its revenue growing, Facebook needs to look outside the US. Insider. Web.

Jones, W. (n.d.). Stock Monkeys. Web.

Jilcott, S. B., Ng, S. W., Blitstein, J. L., Gustafson, A., Kelley, C. J., Pandya, S., & Weismiller, H. (2020). Perceived advantages and disadvantages of online grocery shopping among special supplemental nutrition program for women, infants, and children (WIC) participants in Eastern North Carolina. Current developments in nutrition, 4(5), 1-7. Web.

HRCCU. (2021). . Web.

Hutchinson, A. (2019). . Social Media Today. Web.

MDG. (2018). [infographics]. Web.

OSU. (n.d.). Web.

Shaw, A. (2018). . Forbes. Web.

Tankavoska, H. (2021). . Statista. Web.

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