Stress, Emotional Intelligence, and Job Performance Correlation in Nursing

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According to the transaction-based theory, stress results from the operations between people and their surroundings. The transactions heavily rely on the intensity of the external stressor. For instance, an individual will assess the stressor and the socio-cultural resources at their disposal. The initial stage in dealing with a stressful circumstance is to evaluate the circumstance. The primary evaluation of a stressor refers to an individual judgment about the stressor.

Making a primary evaluation will enable a person to determine the relevance of an event, whether it is positive, manageable, challenging or stressful. The secondary evaluation entails facing the stressor. The secondary evaluation of a stressor requires a person to assess his or her ability to cope with the stress. During the secondary evaluation, an individual is required to determine how he should respond to the particular situation he is facing. This will help to regulate the problem and to develop ways of coping with the problem or the stressor.

Complexity science looks into various aspects of living systems that are not adequately addressed in conventional approaches. Complexity science refers to the study of a complex adaptive system (CAS). It studies the relationships that exist between various agents within a system, and their ability to adapt to the system. Complexity science also involves several theories, as well as concepts. Therefore, complexity science employs the use of several theories to explain the complex adaptive system.

A complex adaptive system refers to several parts which are interconnected and which function within a broader system. A complex adaptive system is a network made up of several agents. The agents may include individuals, states, and species. For example, in a health care organization, several agents such as the nurses, doctors, and patients form a larger system. The decisions made by the individual agents within the system determine the overall behavior of the system.

The study of complexity science enables researchers to investigate how various parts that form a larger network are connected. This enables researchers to understand the various components of a complex adaptive system hence positively influencing the entire system. Complexity science is important to this study because it enables a person to understand the causes of stress within a system. Within a health care organization, complexity is exhibited in terms of overload, and uncertainty.

Therefore, it is crucial to understand the complexity that exists within a health care organization. Understanding the nature of complexity is important because the environment influences the decisions that are made by the health care workers such as nurses. For instance, the health care environment will determine how the nurses undertake their roles and the overall outcome.

The nursing environment has grown to exhibit a higher level of complexity. As a result, this complexity has greatly increased the level of stress among nurses. The recognition of the nature of complexity that exists in the nursing environment is important as it can help to tone down the issue. This study explores the impact of Emotional Intelligence on the performance of nurses in their roles, as well as how Emotional Intelligence enables nurses to deal with job stress.

Emotional Intelligence is the ability of an individual to recognize and manage his emotions positively to reduce stress and to enhance social interactions with others. Persons with high Emotional Intelligence can understand their emotional state, as well as other people’s emotional state. High Emotional Intelligence often leads to healthier relationships and greater accomplishments at work.

It is important to understand the role of Emotional Intelligence on the performance of nurses. The level of Emotional Intelligence of nurses will determine how they manage the stress, which arises from their job. This will result in a negative or positive effect on their performance. Understanding the relationship that exists between Emotional Intelligence and stress will enable health care organizations to develop systems that will help to improve the performance of nurses. The process of self-organization determines the results of a complex adaptive system. The outcomes of a complex adaptive system are largely influenced by the patterns of interrelationships that exist among the various agents that form a larger system. The outcomes are usually unpredictable.

The complex adaptability system, which is made of nurses, tends to perform better when they have developed higher Emotional Intelligence. A high level of Emotional Intelligence will enable the nurses to adapt, as well as, to co-evolve as the work environment changes. However, it is challenging to predict how a CAS will co-evolve because it is non-linear. Linearity means that there is a correlation between the size of input into a system and the output. Therefore, in a complex adaptive system, the input does not correlate with the output. This means that increased input into a complex adaptive system will not necessarily increase the outcome. It is therefore very difficult to predict the magnitude of change based on the size of the input.

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