Social Media: Beneficial or Harmful?

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It is important to note that social media is a core element of the internet, and it reshaped how a modern human perceives information, communicates, socializes, and learns about the outside world. It became a primary lens through which one interacts with others, and thus, it is critical to properly evaluate whether or not such a state of affairs is beneficial or harmful to human wellbeing. The given assessment argues that social media, not the internet, is harmful to society and humanity in general because it reshapes the social fabric, causes loss of reason, logic, attentiveness, and memory, violates individual rights of all people as well as proliferates misinformation, which means that social media’s harms heavily outweigh its benefits.

Firstly, in order to fairly and properly assess the benefits or harms of social media, the latter should be distinguished from the internet. For example, it is stated that “the notion that the Internet is bad for you seems premised on the idea that the Internet is one thing—a monolith” (Goldsmith 597). In other words, the internet is not one thing but rather a collection of vastly different forms of communication, presentation, information exchange, entertainment, interactions, and other functions. Therefore, the internet is a source of many positive aspects of modernity because it not only brings more informational democracy but also prevents restriction and control of the free exchange of knowledge. However, the question is not about the internet as a whole but rather social media. Unlike the internet, which brings a number of benefits, which far outweigh the harms, social media does not bring a similar imbalance in favor of good. Social media was designed to simplify socialization and communication online, but the outcome is unchecked control of the flow of conversation in favor of a specific agenda, profit, and violation of individual rights.

Secondly, not all internet elements utilize artificial intelligence as extensively as social media platforms. The use of AI allows such companies to fine-tune one typology of information consumed, which means that it is social media that makes decisions for its users. While the internet is a library of knowledge, where a person makes a clear choice on what to read, watch, listen to, or interact with, social media uses AI and complex algorithms to influence its user. The underlying business model of all social media platforms is to learn about its user as much as possible and profit from them in a targeted manner. Such a design is not an inherent feature of the internet, which is not constrained to be profitable in this manner since many websites operate through subscriptions, direct sales, or other means. When it comes to such dangers, AI itself can also be a problem. It is stated that “there are indeed concerns about the near-term future of AI —algorithmic traders crashing the economy, or sensitive power grids overreacting to fluctuations and shutting down electricity for large swaths of the population” (Littman 314). In other words, social media’s extensive use of AI in combination with its problematic business model creates a host of issues that are not attributable to the internet.

Thirdly, in addition to social media-specific problems, they are also linked to harms associated with both devices and the internet in general. As stated before, the internet has its harms and benefits, but the latter usually outweighs the former. Similarly, devices come with harms as well as benefits, where the balance is tilted towards the positive aspects. However, not only social media has its inherent design flaws, but it also has problems with devices and the internet in general, which makes their harms far more abundant than benefits. For example, it is stated that “while our phones offer convenience and diversion, they also breed anxiety” (Carr 582). In addition, “as the brain grows dependent on the technology, the research suggests, the intellect weakens,” and “the division of attention impedes reasoning and performance” (Carr 583). Therefore, these device-related problems are multiplied a hundredfold by the fact that social media amplifies distraction and attention division through notifications. Social media is not a highly intellect-strengthening medium either, which further complicates the dependence factor.

Fourthly, social media companies are not properly regulated, and the nature of the business heavily favors oligopoly rather than a proper competitive environment because people want to have a unified platform for communication and audience-building. Therefore, the industry generates highly powerful companies with unchecked capabilities, where the national and even international discourse takes place exclusively on such mediums. For example, one cannot deny the influence of Twitter or Facebook as drivers of political or social discourse. Therefore, there is a conflict of interest among such big tech companies in regards to providing an open and fair platform versus making a profit, and the decision is clearly made in favor of the latter. The very structure of the business model of social media is to influence users to buy the advertisers’ products or services, and thus, it cannot be a just and fair place for discussion on important subjects by definition. Such a state of affairs threatens the fabric of society whether or not these companies intend to do so.

Fifthly, the conflict of interest described in the previous section brings its biggest harm when it comes to the First Amendment of the United States Constitution, where private enterprises are not obliged to protect the freedom of speech and expression. Since the national and international discourse and communication are taking the place of social media, where the First Amendment is mandatory to have, these platforms are unable, unwilling, and not obliged to provide it. One can easily observe how such companies can become politically tilted towards one agenda over the other, where accounts of even the most influential individuals can be banned because they violated the terms of service of the company. In other words, a company’s rules override the Constitutional rules. It is important to note that only a better speech can be an answer to a bad speech and not a removal of that voice.

Sixthly, social media platforms are heavily engaged in data collection and privacy violations, which was demonstrated by well-known scandals and criticisms. Once again, the business model of social media companies is structured in such a manner that their primary customers are not users but advertisers. A former group is a form of product or service being sold to advertisers, which means that social media advances surveillance capitalism at its core. In a century where the right to privacy is constantly becoming a problem due to governmental antiterrorism interests, social media further threatens these fundamental rights. The problem is even more dangerous when one considers the ever-increasing cyber threat proliferation, which means a breach of security in a social media company endangers all of its users.

Seventhly, social media does not have a well-structured method of combatting misinformation since its primary incentive is to promote engagement and grab attention. Social media companies are conflicted between ensuring the accuracy of the information on their platform and boosting the interactivity with their users. Such companies want to have interesting pieces of information, which are better provided by misinformation since the truth is always more complex and intricate. Therefore, one can see how social media can become a breeding ground for people with agenda of public deception. In addition, these platforms would not have the capability to ensure the accuracy of information even if they were incentivized somehow. Public panic and political polarization are other phenomena that accompany social networks, and the catalyst for these occurrences is information received both directly by the subject and disseminated using modern social communication technologies.

In conclusion, social media is not the internet, and its harms are far more extensive than the latter because it affects memory, attention, and reason and violates individual rights for privacy, free expression, and fairness in discourse, as well as proliferates misinformation. In addition, social media inherits inherent problems associated with modern devices and the internet in general, which further compounds its harm. Therefore, the effects of social media hurt the social fabric by pretending that it serves its users while its actual customers are advertisers. It also pretends to provide an open and free platform for communication while its very business model implies targeted influence on the user’s preferences. The use of AI also adds to all of the concerns related to artificial intelligence safety.

Works Cited

Carr, Nicholas. “How Smartphones Hijack Our Minds.” They Say/I Say, edited by Gerald Graff and Cathy Birkenstein, W.W. Norton & Norton Company, 2021, pp. 582-596.

Goldsmith, Kenneth. “Go Ahead: Waste Time on the Internet.” They Say/I Say, edited by Gerald Graff and Cathy Birkenstein, W.W. Norton & Norton Company, 2021, pp. 597-602.

Littman, Michael. “Rise of the Machines” Is Not a Likely Future.” They Say/I Say, edited by Gerald Graff and Cathy Birkenstein, W.W. Norton & Norton Company, 2021, pp. 311-314.

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