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Introduction
Implementation of KM practices aims to formation and proliferation of information both within and outside the organization. The current situation in the global economy and human resources emphasizes the significance of KM.
The SEWA’s Knowledge Management is a strategic priority that makes it highly competitive in the global economy. The KM model includes both managing pieces of knowledge through technologies and efficient management of “intellectual capital”, which includes “human, structure and customer capital” (Al-Yahya & Farah, 2009).
Main body
The SEWA’s strategies are mainly based on the scientific approach and have a purpose to support environmental sustainability and to reduce waste. One of the best practices used by SEWA is the implementation of water resources regulations, which caused a reduced number of water shortages. Also, SEWA was one of the first organizations that arranged the systems for water shortage control and a greywater recycling system (Vadayar, 2015).
When delivering the public speeches, the Chairman of SEWA, Dr. Rashid Al Leem, recognized multiple times that the primary goals of the organization are “the ultimately sustainable development, providing high-quality services at the latest international standards and global specifications” (“Sharjah: City of conservation,” 2015). One of the international benchmarks, which the organization strains after, is the UN Industrial Development Programme Organisation. The IDPO’s main principle is based on the maintenance of energy resources. As it can be observed, by following this principle SEWA sets its strategies on power conservation.
The UAE leaders aim “to improve the use of smart services by adopting the latest technologies and strengthening relationships of cooperation between government and private organizations” (“Police learn IT management,” 2015). It can be observed in the example of Dubai Police strategies based on modernization, application of informational technologies and innovations that enable to provide high-quality service and efficiency. Following this tendency, SEWA also effectively adopts the newest technologies in its projects and provides e-services and mobile applications for the customers.
The dissemination of information and the organization’s knowledge is a key to the success of the KM. The analysis of the SEWA’s activities makes it clear that the organization pays considerable attention to the experience exchange by cooperation with the foreign organizations. International cooperation allows modernization, and improvement of facilities according to international standards.
SEWA contributes to the global informational development by sharing its knowledge in the field of renewable energy technologies (SEWA, 2015). It is possible to assume that the international dialogue accelerates the technological development that in its turn influences the strengthening of environmental sustainability.
Conclusion
Knowledge plays a crucial role in the increase of competitiveness and is a basis for the creation of value and resource welfare. The analysis of the SEWA KM strategies and models shows that the organization sticks to the international standards and ecological principles of resources maintenance. The application of modern technologies and the consideration of the world’s rapid change allow SEWA to take a leading position in the services provision and satisfaction of customer needs.
References
Al-Yahya, K., & Farah, S. (2009). Knowledge management in public sector: global and regional comparison. Web.
Police learn IT management strategies from Dubai Electricity and Water Authority. (2015). Gulf News Journal. Web.
(2015). SEWA partners with an American company to develop smart grid solutions and a vision for asset sustainability. Web.
Sharjah: City of conservation. (2015). Emirates News Agency. Web.
Vadayar, M. (2015). SEWA wins global award for water management. The Gulf Today. Web.
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