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resources
Balik, B., Conway, J., Zipperer, L., & Watson J. (2011) Achieving an E
resources
Balik, B., Conway, J., Zipperer, L., & Watson J. (2011) Achieving an Exceptional Patient and Family Experience of Inpatient Hospital Care. IHI Innovation Series white paper. Cambridge, Massachusetts: Institute for Healthcare Improvement. http://www.ihi.org/resources/Pages/IHIWhitePapers/AchievingExceptionalPatientFamilyExperienceInpatientHospitalCareWhitePaper.aspxLinks to an external site.
Berwick, D. (2002). Escape fire: Lessons for the future of health care. New York: The Commonwealth Fund. Pages 29-end. https://www.commonwealthfund.org/sites/default/files/documents/___media_files_publications_other_2002_nov_escape_fire__lessons_for_the_future_of_health_care_berwick_escapefire_563_pdf.pdfLinks to an external site.
Herrin, J., Harris, K.G., Kenward, K., Hines, S., Joshi, M.S., & Frosch, D.L. (2016). Patient and family engagement: A survey of US hospital practices. British Medical Journal Quality and Safety, 25, 182-189. PMID: 26082560 PMCID: PMC4789699 DOI: 10.1136/bmjqs-2015-004006 https://0-pubmed-ncbi-nlm-nih-gov.libus.csd.mu.edu/26082560/26082560/
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How was the patient and family involved in the Vanderbilt case, before, during, and after the event?
Based on your readings, from a patient centered care perspective (not newspaper accounts), what are suggestions for improvement?
What is a proper patient disclosure in this case?
Do you think that better patient family engagement and patient disclosure could have prevented subsequent regulatory and legal issues? Why?
Do you need this or any other assignment done for you from scratch?
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