Quality Assurance Plan: Aims and Process of Development

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There are things people do not choose: mental health is one of these things. With its breakneck pace and constant stress, modern life causes insomnia and anxiety, which often contribute to the development of mental disorders. The pandemic only exacerbates the situation: people get new mental problems supported by fear for their health and the health of loved people, forced self-isolation, and the horrific statistics of the spread of the virus. To date, such mental disorders as depression, obsessive-compulsive disorder, bipolar disorder, mania, and generalized anxiety disorder are more vital than ever; and about 20% of people worldwide have a mental illness. Therefore, this Quality Assurance Plan (QAP) aims to provide high-level medical care to all people suffering from mental problems and supply protection of their rights.

All people with such diseases need quality medical care, but most are afraid to see a doctor. They are not sure that the treatment will help them, or on the contrary, they do not want to believe the problem is worth visiting a psychologist. Moreover, it is sometimes difficult to find a talented psychiatrist without waiting months (Harrar, 2019). There are also those who do not consult a specialist due to the fear of being rejected by society and getting the status of psycho (Nietzel, 2021). Some people are “fearful of being forced to take a medication or being committee” (Nietzel, 2021, para. 10). Thus, the primary purpose of this QAP includes the following tasks: provision of highly qualified specialists, procurement of effective and safe drugs, informing patients, and guaranteeing the protection of their rights and privacy.

This plan focuses on the Department of Psychology and Psychiatry; however, several tasks should be implemented by Healthcare Administrators, who are responsible for selecting staff and providing equipment and drugs. Implementing this plan will improve citizens’ mental health and convince people suffering from stress, insomnia, and constant anxiety to consult with a psychotherapist. It will contribute to strengthening the psyche, improvement of well-being, and the rise in a working capacity. Since this plan, which includes the study of several statistics, is created to define and correct the direction of psychiatric departments’ work, it will be a research tool for policy determination. Psychologists and psychotherapists are involved in the development of the plan, as well as healthcare managers. Medical professionals, who guarantee quality care, finance professionals, who plan a budget, and procurement specialists, who purchase drugs, play a significant role in this program. Therefore, this QAP involves several groups of specialists whose cooperation can ensure the achievement of the primary goal.

The process of the development of this plan includes several stages. The first one consists in studying statistics on the prevalence of mental disorders and studying the research related to the refusal of people to consult a doctor. The second one includes identifying problems based on the information obtained at the first stage. The third phase consists in defining a policy to address these issues and setting time frames. The plan’s development considers a detailed study of the problem, which contributes to finding a solution.

This Quality Assurance Plan strives to improve people’s mental health by providing them with high-level care from specialists and protecting their rights. It also aims to persuade those who suffer from specific mental problems to ask for help. The development of this plan, including the participation of various professionals, has several phases. Due to the implementation of this QA Plan, it will become possible to solve one of the main problems of modern society. Since it is much easier to treat the disease in its initial stage, it is necessary to convince people that their fears of going to a psychologist are groundless.

References

Harrar, S. (2019). Inside America’s psychiatrist shortage. Psycom. Web.

Nietzel, M. (2021). Almost half of Americans don’t seek professional help for mental disorders. Forbes. Web.

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