Organizational Change & Culture: Overview

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Table of Contents

Change

Organizations should be responsive to change, be innovative and flexible.
Change influences competitive advantage and success of organizations.
Human behavior is critical in change processes of an organization.
Change is an on-going process that never ends and requires effective management.

Change

Accepting change is difficult, and people tend to resist change because of fear, anxiety, uncertainty, and the need to perpetuate the status quo.

Types of change

Use change models to overcome resistance to change.
Change models ensure effective management of change processes.
Some of the change models include Lewin’s and Lussier’s Change Models.
These models are effective when used well to manage changes in organizations because they define change stages.

Managing resistance to change

Organizational cultures reflect shared values and beliefs among employees, which affect how they behave.
Newcomers should learn such cultures.
Two dimensions of organizational culture:
- Strong and weak;
- Positive and negative.
Culture is learned, but incompatibility is not acceptable in some organizations.

Organizational culture

Organizational climate reflects lasting qualities of internal aspects of an organization as defined by employees.
The climate shows shared perceptions (the way things are done).
An organization may have a strong culture and a negative climate.
Rewards, structure, responsibility, warmth, support, and risks among others depict dimensions of climate in an organization.

Organizational climate

OD is a continuous, planned process of change that helps organizations to enhance effectiveness in overcoming challenges and achieving their strategic objectives.
Organizational development is critical in managing and changing climate of an organization by diagnosing problems.
It requires a change agent (a person) to manage OD techniques.

Organizational development (OD)

All these techniques include training.

Problem diagnosis methods may include reviewing records, observing, interviewing people, using questionnaire, and conducting meetings.

Techniques of OD

Globalization has brought about the concept of global differences in organizations.
There are Big Five personality types globally.
People in all cultures depict variations in openness to change.
Cultural values have significant impacts on change.
The US values change and creates a sense of urgency.
Other countries respond slowly to change.

Global Differences

Culture, climate, and development differ but they have a relationship.
Organizational culture informs its climate because the idea of culture entails that of a climate.
Organizational development is a means of transforming culture and climate of an organization.
Culture, climate, and development differ but they have a relationship.
Organizational culture informs its climate because the idea of culture entails that of a climate.
Organizational development is a means of transforming culture and climate of an organization.

The relationship among organizational culture, climate, and development