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The input of my colleague is exceptionally valuable for this discussion. Indeed, all the five phases of SDLC require commitment from the nursing personnel. Devising user-friendly technology is highly possible to be achieved if nurses possess enough information to provide useful feedback on the client’s expectations (Vargo-Warran, 2017). Lack of data about the customer’s needs can lead to poor usability results from all the personnel involved in the implementation of this technology.
Interpreting user requirements is an essential phase in the SDLC process. As stated by Risling and Risling (2020), many nurses are capable of conducting usability tests for the technical team. Nevertheless, it is imperative to consider that the nursing personnel will still require specific training to successfully perform the tasks relayed to them (McBride & Tietze, 2018). An excellent example of such information technology courses was presented by Kim et al. (2020), who provided product education sessions for the nurses involved in the study. The research’s results indicate that additional training was especially practical, as it improved the nursing personnel’s professional competencies (Kim et al., 2020). Overall, involvement in the process of user data acquisition should be supported by extra courses.
Minimal participation from the nurses can be of detrimental consequences for further application of the system in question. My colleague’s experience is primarily supported by the research acquired by Risling and Risling (2020), which states that additional input from the nursing personnel can alleviate possible adverse outcomes of the system’s usage. It is possible that the nurses’ involvement in my colleague’s case could have altered the consequences of the implementation, resulting in more productive technology and increased product satisfaction. Additional training for the nursing personnel could have further improved the system’s overall efficiency.
References
Kim, J., Macieira, T. G. R., Meyer, S. L., Ansell, M., Bjarnadottir, R. I., Smith, M. B., Citty, S. W., Schentrup, D. M., Nealis, R. M., & Keenan, G. M. (2020). Towards implementing SNOMED CT in nursing practice: A scoping review.International Journal of Medical Informatics, 134, 15-28. Web.
McBride, S., & Tietze, M. (2018). Nursing informatics for the advanced practice nurse, second edition: Patient safety, quality, outcomes, and interprofessionalism. Springer Publishing Company.
Risling, T. L., & Risling, D. E. (2020). Advancing nursing participation in user-centred design.Journal of Research in Nursing, 25(3), 226-238. Web.
Vargo-Warran, J. (2017). A quantitative study of nursing faculty’s personal and professional use of technology.Journal of Nursing & Healthcare, 2(2), 1-18. Web.
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