Managing a Five-Star Hotel Within Perth Central Business District

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Abstract

The paper examines the financial performance of a five star hotel located in the Perth CBD. There is high competition in Perth CBD because none of the hotels have exclusive features. What one hotel offers can be found in another within the same city. The hotel follows the trend in the market. Occupancy rates start to peak in June and extend until December. There is a slight drop in the occupancy rate only in October and November. The paper refers to Fraser Suites for prices and estimates. Fraser Suites Perth is also examined for competitive advantage. Most of the five-star hotels in Perth are global brands. There is a lack of absolute competitive advantage because most of the hotels share a lot of similarities. Customer service can create a distinction among other hotels. The report develops weakness from the fact that five-star hotels present their financial statements as a group. The estimates would be more accurate if the subsidiary would present its departmental financial statement.

Financial Performance

The hotel performs moderately in the rooms department. Profitability in the rooms department exceeds $3 million annually. The F & B department has poor financial performance. The income returns in the F & B department does not match the income returns in the industry. A hotel performing well should have a return rate higher than the industry rate of 9.3% within the Perth CBD (Colliers International, 2013).

Prices change according to the market demand. Demand changes according to seasons. There has been a high demand for accommodation in Perth since 2006. The accommodation prices rose by about 31% between 2007 and 2009 (Access Economics, 2010). The return on new hotel investment increased from 4.6% to 5.4% within the same period. A hotel has to charge an average rate of $450 per night and have an average occupancy rate of 80% to yield a capital return rate of 5.4% (Access Economics, 2010).

High construction costs and the high cost of land put pressure on hotels to charge higher rates to make high returns on investment. Currently, the income return for all hotels is estimated at 8.2%. In 2012, hotels within CBD areas gave an investment return rate of 9.3% (Colliers International, 2013).

Perth is considered a hub for other cities in Australia. Estimates indicate that 70% of international visitors use Perth as their arrival place (Access Economics, 2010). Passenger movements are also facilitated by the Perth airport. It is estimated that 695,000 international visitors came to Western Australia in 2009. It represents a rise of 3.2% annually in the number of visitors. Interstate visitors constitute 83% of all domestic visitors to Western Australia. Out of these, 68% may book hotels.

Most hotels in Perth have an average occupancy level of about 85% during the peak season. The occupancy rate is about 85% in December, about 70% between June and September, and less than 70% in January. Interstate visitors per night expenditure are estimated at $685, and international visitors at $2,264 (Access Economics, 2010). In 2012, Perth City reported an occupancy rate of 85.0% for all hotels. It has the highest occupancy rate in Australia followed by Sidney at 84.5% (Colliers International, 2013).

Current Hotel Facilities Budget

The budget, profit & loss accounts, and cash flow take the trend described by Access Economics (2010) and Colliers International (2013). Hotel occupancy is at peak in December, June, and July at about 80%. The occupancy falls to about 50% between January and April. It is about 70% in October and November.

The calculations use 200 rooms for estimation and Fraser Suites Hotel rates for rooms, food and beverages. The expected occupancy during seasons with low demand is about 50%. It is 80% when demand is high. The following are the room estimates per night. These are higher rates. Sometimes the hotel sells rooms at rates lower than $300.

Rate AUD Room size in sq. m Number of rooms total sq. m 100% occupancy 80% occupancy 50% occupancy
700 30 120 3600 $84,000 $67,200 $42,000
750 35 24 840 $18,000 $14,400 $9,000
965 45 20 900 $19,300 $15,440 $9,650
1100 55 10 550 $11,000 $8,800 $5,500
1200 65 10 650 $12,000 $9,600 $6,000
1800 90 5 450 $9,000 $7,200 $4,500
Total 189 6990 $153,300 $122,640 $76,650

The pay award for cleaners, caretakers, and security guards are about $660 weekly (Cleaners and Caretakers WA Award Summary, 2013). The award rates from level 1 to 6 range from $1,291.90 to $ 1,611.20 a fortnight for hotel and tavern workers (Hotel and tavern workers state award summary, 2013). The hotel will need to pay slightly higher than the minimum wage rate to retain experienced employees. The hotel employs from 20 to 30 workers per department.

Profit & loss for the period ended 30-Sep-2014 Rooms department
31-Oct-13 30-Nov-13 31-Dec-13 31-Jan-14 28-Feb-14 31-Mar-14 30-Apr-14
Sales 1,181,100 355,825 1,329,550 368,700 193,980 440,640 509,280
Cost of sales 184,319 105,767 183,848 101,312 61,149 92,038 92,561
Gross profit 996,781 250,058 1,145,702 267,388 132,831 348,602 416,719
Overheads
Administration 53,400 53,400 53,400 53,400 32,040 32,040 32,040
Marketing 8,898 8,898 9,360 9,360 4,392 4,392 5,220
Operations 13,627 13,272 13,627 10,272 308,160 6,163 7,963
Rooms 22,019 16,582 16,745 16,074 21,032 15,666 16,542
Utilities 34,170 7,338 7,338 7,338 20,502 4,403 4,403
Total overheads 118,432 99,952 100,852 86,572 386,126 62,664 66,168
EBIDTA 878,349 150,106 1,044,850 180,816 -253,295 285,938 350,551
Depreciation 42,000 42,000 42,000 42,000 42,000 42,000 42,000
EBIT 836,349 108,106 1,002,850 138,816 -295,295 243,938 308,551
Lease interest 0 0 0 0 0 0 0
Loan interest 1,800 1,800 1,800 1,800 1,800 1,800 1,800
Bank interest (overdraft) 1,350 593 1,680 376 0 2,944 3,443
Total interest 3,150 2,393 3,480 2,176 1,800 4,744 5,243
PBT 833,199 105,713 999,370 136,640 -297,095 239,194 303,309
Taxation 249,960 31,714 299,811 40,992 -89,129 71,758 90,993
PAT 583,239 73,999 699,559 95,648 -207,967 167,436 212,316
Accumulated results 583,239 657,238 1,356,797 1,452,445 1,244,479 1,411,915 1,624,231

Profit & loss for the period

31-May-14 30-Jun-14 31-Jul-14 31-Aug-14 30-Sep-14
Sales 543,360 835,500 877,128 880,200 779,979
Cost of sales 112,347 124,046 125,565 127,623 112,300
Gross profit 431,013 711,454 751,563 752,577 667,679
Overheads
Administration 32,040 32,040 32,040 32,040 32,040
Marketing 5,220 5,760 5,760 5,760 5,220
Operations 7,963 8,176 8,176 8,176 7,963
Rooms 16,542 22,159 16,793 16,793 16,542
Utilities 4,403 20,502 4,403 4,403 4,403
Total overheads 66,168 88,638 67,172 67,172 66,168
EBIDTA 364,845 622,816 684,391 685,405 601,511
Depreciation 42,000 42,000 42,000 42,000 42,000
EBIT 322,845 580,816 642,391 643,405 559,511
Lease interest 0 0 0 0 0
Loan interest 1,800 1,800 1,800 1,800 1,800
Bank interest (overdraft) 676 2,880 379 1,687 710
Total interest 2,476 4,680 2,179 3,487 2,510
PBT 320,369 576,136 640,212 639,918 557,001
Taxation 96,111 172,841 192,064 191,975 167,100
PAT 224,259 403,295 448,148 447,943 389,901
Accumulated results 1,848,489 2,251,785 2,699,933 3,147,875 3,537,776
Profit and loss account for the period ending 30-Sep-2014 F & B department forecast
31-Oct-13 30-Nov-13 31-Dec-13 31-Jan-14 28-Feb-14 31-Mar-14 30-Apr-14
Sales 590,806 216,154 522,626 286,608 161,941 244,413 243,562
Cost of sales 354,483 129,691 313,575 171,964 97,164 146,647 146,137
Gross profit 236,323 86,463 209,051 114,644 64,777 97,766 97,425
Overheads
Administration 35,600 35,600 35,600 35,600 21,360 21,360 21,360
Marketing 5,932 5,932 6,240 6,240 2,928 2,928 3,480
Operations 22,712 22,120 22,712 17,120 10,272 10,272 13,272
Restaurant & Bar 31,408 31,408 31,408 22,720 13,632 13,512 14,100
Utilities 22,780 4,892 4,892 4,892 13,668 2,935 2,935
Total overheads 118,432 99,952 100,852 86,572 61,860 51,007 55,147
EBIDTA 117,891 -13,489 108,199 28,072 2,917 46,759 42,278
Depreciation 42,000 42,000 42,000 42,000 42,000 42,000 42,000
EBIT 75,891 -55,489 66,199 -13,928 -39,083 4,759 278
Lease interest 0 0 0 0 0 0 0
Loan interest 1800 1800 1800 1800 1800 1800 1800
Bank interest (overdraft) 1200 1200 1200 1200 1200 1200 1200
Total interest 3000 3000 3000 3000 3000 3000 3000
PBT 72,891 -58,489 63,199 -16,928 -42,083 1,759 -2,722
Taxation 21,867 0 1,413 0 0 0 0
PAT 51,024 -58,489 61,786 -16,928 -42,083 1,759 -2,722
Accumulated results 51,024 -7,465 54,321 37,393 -4,691 -2,932 -5,654

Profit and loss account for the period

Budgeted cash flow statement Rooms department for period

Budgeted cash flow statement F & B department for period ending 30-Sep-2014
Cash flows from operating activity: 31-Oct-13 30-Nov-13 31-Dec-13 31-Jan-14 28-Feb-14 31-Mar-14 30-Apr-14
cash receipts from customers 590,806 216,154 522,626 286,608 161,941 244,413 243,562
Interest revenue 0 0 0 0 0 0 0
Cash paid for supplies (384,483) (159,691) (343,575) (201,964) (127,164) (176,647) (176,137)
Cash paid for direct labor (30,000) (30,000) (30,000) (30,000) (30,000) (30,000) (30,000)
Cash paid for overheads (118,432) (99,952) (100,852) (86,572) (61,860) (51,007) (55,147)
Interest expense
Cash flows from operating activities 57,891 -73,489 48,199 -31,928 -57,083 -13,241 -17,722
Net cash flow from investing activities 0 0 0 0 (120,000) (120,000) (120,000)
Cash flows from financing activity:
Loan repayments 0 0 0 0 0 0 0
Mortgage principal (45,000) (45,000) (45,000) (45,000) (45,000) (45,000) (45,000)
Net cash flow from financing activities (45,000) (45,000) (45,000) (45,000) (45,000) (45,000) (45,000)
Net increase in cash 12,891 -118,489 3,199 -76,928 -222,083 -178,241 -182,722

Budgeted cash flow statement F & B department for period

Financing Options

Contractors may work with their funds during the project. However, contractors are considered high-risk borrowers attracting higher rates of interest. The company can finance part of the project during the operations and complete the payment balance at the project completion (Halpine & Senior, 2010). The company will issue $1,200,000 to the contractor at the beginning of February 2014 for the purchase of materials. It will issue additional monthly payments to cover part of the direct labour costs. The contractor will charge cost and a 25% markup price at the end of the project. The firm expects the project to incur about $6.5 million. The firm needs to raise an additional $4 million to cover the cost of the project and operational needs.

The project will close two floors for renovation at one particular period. The firm expects the closure of two floors and the renovation activities to reduce revenue by about 30%. Part of the finance raised will be used to cover the reduction in cash inflow.

Financing of debts will require the firm to pay the debt and interest. The debt will affect the cash flow of the firm through large amounts that are paid out as principal repayment (Frederick & Terjesen, 2006). Commercial banks are one of the good sources of debt financing. Finance companies that lend using assets as securities may charge 2% to 6% above the rate charged by commercial banks. Commercial banks in Australia may charge about 7.5% for long-term loans. Debt provides a good option for the firm because the interest rates are likely to be lower than the income return rate of the hotels which is at 8.2% (Colliers International, 2013).

A loan that exceeds one year repayment period is classified as a long-term loan. Long-term loans have higher interest rates than short-term loans. The high-interest rate takes into account the high demand for long-term loans, risk of inflation, and variations in the market interest rates (Megginson & Smart, 2009). Lenders also evaluate the risk associated with the borrower. The borrower’s debt ratio or interest-earned ratio may be used to assess the borrower’s risk.

Bank overdrafts are charged a rate of 7.83% p.a. on the amount that is withdrawn. The interest is calculated on a daily basis. The interest rate increases as the repayment period increases. It may be 5.75% p.a. for a one-year loan and 6.71% p.a. for a five-year loan (Business Loans rates, 2013). The firm had a net income that exceeded $3 million in the year before the project. It will be able to pay back the interest and principal. Using finance from loans may deny shareholder dividends for a long period.

Corporations can also use term loans which may have a repayment period between 5 years and 12 years. Megginson & Smart (2009) explain that “a term loan is a loan issued by an institution to a business with a maturity period that exceeds a year” (p. 532). The interest rate for term loans may be higher or lower than the market rate depending on the risk that the hotel poses.

Equity allows the company to pay dividends only when the firm has made a profit. One disadvantage of equity is that it allows new members to share the ownership of the firm. They are entitled to make decisions through voting. They must be given their portion of dividends each time profits are shared (Frederick & Terjesen, 2006). Frederick & Terjesen (2006) explain that a company that can afford the principal repayment and interest should consider using debt before equity.

Corporate bonds also provide a source of financing in the form of debts. Corporate bonds pay a coupon rate each year and the face value at maturity of the term. Floating-rate bonds have their coupon rate adjusted periodically to match market lending rates. A debenture is a type of corporate bond. Frederick & Terjesen (2006) explain that “convertible debentures are unsecured loans that can be converted into shares” (p. 23). The lender and borrower agree on the conversion rate and interest rate when the deal is settled. Debentures provide the firm with the flexibility to change them into shares if the renovation project fails to meet revenue target results.

Market and Competitive Position

Customers recognize Fraser Suites Perth for its stylish features. Customer service is also highly rated (Fraser Suites Perth reviews, 2013). Customers recognize Hyatt Regency Perth for large rooms for a relatively lower rate. Customers have complained that Hyatt Perth has outdated bathrooms/washroom facilities (Hyatt Regency Perth reviews, 2013). However, their cleanliness has been recognized.

Most firms change their prices according to demand. The prices may start at $150 minimum during low-demand season and $300 during high-demand season. Different hotels offer different rates in Perth CBD. Fraser’s full rate ($700) is moderate among the Perth five-star hotels when comparing prices. The Richardson Hotel & Spa ($675), Parmelia Hilton Perth ($630), Pan Pacific Perth ($630), Hyatt Regency Perth ($650), Duxton Hotel Perth ($499), Crown Metropol Perth ($1,000), The Terrace Hotel Perth ($360), Beach Manor B&B ($245) (Perth hotels, 2013). These are some of the prices that were advertised on a website in the month of October 2013. All hotels in Perth offer competitive prices. Fraser Suites Perth offers moderate prices compared to its competitors.

Most five-star hotels in Perth are subsidiaries of global firms. Fraser Suites and Hyatt Regency Perth are examples of hotels with a global brand. Hotel performance may be influenced by the performance of the group. The hotel brand gives it a competitive advantage. The firm also needs intensive advertising to maintain the influence of the brand.

Reference List

Access Economics. (2010). Perth hotel economic impact study: final report. Canberra: Access Economics.

Business loan rates. (2013). Web.

Cleaners and caretakers WA award summary. (2013). Web.

Colliers International. (2013). Not enough beds? Investor demand and room supply on the increase. Canberra: Colliers International.

Fraser Suites Perth. (2013). Web.

Halpin, D., and Senior, B. (2010). Construction management (4th ed.). Hoboken: John Wiley & Sons.

Hotel and tavern workers state award summary. (2013). Web.

. (2013).

Megginson, W., & Smart, S. (2009). Introduction to corporate finance. Mason: South-Western Cengage Learning.

Perth hotels. (2013). Web.

Terjesen, S., & Frederick, H. (2006). Sources of funding for Australia’s entrepreneurs. Raleigh: Lulu Press.

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