Johnson and Johnson: The Decision-Making Process

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Introduction

Johnson &Johnson is a global corporation that operates in 57 countries of the world. The Johnson &Johnson community comprises over 250 subsidiaries that employ more than 122, 200 people. This company is a well-known producer of health care devices, diagnostic equipment, and different pharmaceuticals.

The Group was founded in 1887, and since then it has recommended itself as a consumer-oriented corporation, chasing charity principles of all over the world healthcare.

Social responsibility

One of the key principles of the company is the high quality of products they produce and the services they provide their consumers with. Being a global medical care manufacturer, Johnson &Johnson has a strong responsibility to its patients, consumers of the company’s products and services, all the people who work for the company’s subsidiaries. Besides, it is also responsible to the global community. It has established numerous healthcare, social, and safety programs that help people all over the world. Company’s employees do their best trying to change this world for good.

Johnson & Johnson is famous for its baby and mother care since they consider babies to be the driving force for all positive changes that can be done by communities. They have created a wide range of programs focused on saving and improving women’s and babies’ lives.

The Credo

It should be pointed out that the company has several main areas of activity such as health care access improvement, intellectual property protection, and implementation of innovations based on up-to-date researches in different fields. The company participates in various global initiatives helping to protect African new-born children from HIV/AIDS transmission, trying to reduce the impact of chronic diseases on people’s lives, doing everything possible to make pharmaceuticals available and affordable for people who don’t have medical insurance, implementing clean solar power use.

The company differs favorably from its international peers by having a decentralized management structure which means that each affiliate company being part of the Group is usually managed by people of the country where it’s located. Such an approach enables to take into account suggestions made by residents of the particular country. It results in a deeper understanding of the nation’s preferences and, as a consequence, in consumer-oriented production of goods and services.

The decentralized governance allows the implementation of new creative ideas which then can be shared by other subsidiaries of the corporation. Apart from this, such a management structure allows workers to grow, take part in the company’s activities, and undertake more responsibility for their actions. All the employees who are dedicated to the Group act by the set of ethical rules – the so-called Credo.

Johnson &Johnson is known as the company for which high ethics and morality have great significance. The corporation always cares about people and communities before taking some actions. The decision-making process is based on the connection between the company’s business activities, its culture, and Credo. This process always comprises some preliminary steps. First of all, the managers examine all the factors which may in some way abuse potential consumers, patients or partners. Besides, they evaluate what consequences their decisions may have. They always take into account ethical issues. Before making the final decision concerning something, they search for alternatives. And finally, the company always undertakes full responsibility for the consequences of actions it takes.

Conclusion

Johnson &Johnson understands how important is to have high ethical leaders who serve as an example for others. The company makes high demands not only of its employees but also of its numerous partners. And it cooperates with companies that share the corporation’s moral and ethical principles and values. Such partnership helps do achieve the main aim of the company – making this world better.

References

Our Credo (2005). Johnson &Johnson. Web.

Social Responsibility: Saving and Improving Lives (2005). Web.

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