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Introduction
Studying how well interactive whiteboards (IWBs) are perceived by teachers is impossible without conducting face-to-face interviews. In this section, a content analysis of interview transcripts will be presented to provide answers to research questions that formulated the study. The two research questions to be answered are the following:
- What are teachers’ perceptions of the use of IWBs in primary schools in Ha’il City, Saudi Arabia?
- What are teachers’ training needs in terms of becoming effective in using IWBs?
Initially, there was an additional third research question concerned with whether there were any gender differences in the perceptions and training needs of teachers, which was formulated to see whether males were more proficient in using such technologies as interactive whiteboards. However, it was decided against being used in this specific research project as all of the interviewed teachers were females. It is possible to conduct a separate study with male researchers who could interview male teachers, and then the results could be compared.
Teachers’ Perceptions of the Use of IWBs
The content and thematic analysis of interviews allowed the researchers to explore the variability in teachers’ attitudes toward the use of IWBs. The analysis was characterized by a close examination and recording of trends and patterns found in the transcripts of the teachers’ interviews. As illustrated in Appendix A, the analysis consisted of developing categories and rules of coding to identify common themes and offer specific examples (teachers’ answers in quotations) to provide a comprehensive overview of how teachers perceived the use of IWBs within a classroom setting and how their knowledge of utilizing them could be improved.
The first question in the interview was concerned with whether teachers would use IWBs if they were available permanently; five out of eight teachers indicated a positive response. For instance, T1 said that IWBs would help students understand new information quicker, while T7 indicated that IWBs could save a lot of time. On the other hand, three out of eight respondents did not show a positive attitude toward permanent IWB use. For example, T2 said that the technology itself was bothersome and gave her headaches, while T6 concluded that IWBs require extreme accuracy (see appendix A).
When asked about how they compared IWBs to traditional blackboards, the teachers gave different answers, which can also be linked to their attitudes toward the use of these technologies. Four out of eight respondents had the opinion that IWBs were better than traditional blackboards. They supported their view by giving answers such as, “interactive whiteboards can attract students’ attention”. Three out of eight respondents showed an overall negative attitude toward IWBs because they considered traditional blackboards better. For instance, T7 said that there were no negative aspects to the use of traditional blackboards, while T4 felt that traditional blackboards encouraged students to think more and make their conclusions. Only one respondent mentioned that both types of blackboards were important and that they complemented each other.
Teachers were then asked whether IWBs were useful in supporting their lessons, which was an important question in showing the true attitude of the teachers. Six out of eight teachers who were interviewed indicated that IWBs supported their practice. An example of a response is as follows: T1 said that she could easily show pictures to students to help them recognize new words better if compared with the traditional method of delivering information. On the downside, two out of eight teachers were not as welcoming of IWBs and said that the technology did not support their practice (see Appendix A). For instance, T4 indicated that she preferred using a projector and PowerPoint files because they did not need as much preparation and attention.
Attitudes toward the use of IWB in primary schools in Ha’il City were also reflected in teachers’ answers about the general difficulties associated with the technology, as well as aspects that hindered their continuous use in the classroom. When asked about the difficulties of using IWBs to teach primary school students, respondents highlighted different aspects. For instance, T1 said that issues with light supply and the Internet were always an issue, while T5 said that the pen that goes along with the IWB is very sensitive and was sometimes hard to write and draw with. T7, T2, and T3 all agreed that maintenance and technical difficulties were the most significant drawbacks to using IWB for teaching primary school students. These difficulties may be associated with the overall environment in Ha’il City neighborhoods, where lights frequently can go out, or there can be issues with the Internet connection. It should be mentioned that only one teacher mentioned that she did not experience any issues with IWB use.
Lastly, to add to the discussion about barriers to IWB implementation, teachers’ responses to the question about aspects hindering the use of the technology at the primary level should be mentioned. Only one out of eight teachers said that she did could not find any aspects that hindered IWB use. T3 indicated that interactive whiteboards had no obstacles, which is a surprising finding if looked at alongside the responses given by other teachers. For instance, T7 said that if students have poor vision, they find it difficult to look at the whiteboard and engage in a lesson. T5 indicated that IWBs are hard to use and maintain because there is no one in the school responsible for managing the equipment and helping teachers to overcome any issues that they might have.
Thus, teachers’ responses regarding their attitudes toward the use of interactive whiteboards in Ha’il City schools were mixed. In some instances, a positive attitude prevailed, especially when it came to supporting the practice of teachers. Saving time, helping students concentrate, and using new tools to boost engagement are the common trends associated with a positive attitude toward the use of interactive whiteboards. On the downside, some barriers that prevented teachers from using IWBs in their everyday practice included technological barriers and the sensitivity of technologies, both of which contributed significantly to the negative view. To find out how to address these negative attitudes, while also enhancing the skill and knowledge of teachers, it was important to explore teachers’ training needs.
Teachers’ Training Needs to Support IWB Use
To answer the second research question, it was important to identify the level of training teachers received to support their use of interactive whiteboards during lessons. Teachers were first asked whether they had attended many training sessions and, if so, how they evaluated their effectiveness. Three out of eight teachers had not received any training, and only one of those three had attended a computer programming lesson. Five out of eight respondents said that they had received IWB-focused training; however, it was the quality of training that needed attention. For instance, T1 indicated that she needed more training courses since the ones that she had received took place a long time ago. T6 said that the course was very simple and not helpful. Only one of the five teachers who had received training said that the courses were very rare and provided her with enough information for the successful use of IWBs in the classroom.
Since it was expected that the level of training that teachers received was not adequate to make them successful in IWB implementation, respondents were asked to list any training topics that they would like to pursue. The responses that teachers gave showed that they needed to explore as many topics as possible to become confident in using IWBs. For instance, T3 said that she needed to know more about how to deal with IWBs overall, including basic functions such as when it came to turning it on and off. T6 needed to know more about the different features that IWBs had, such as various painting and writing options. T7 indicated that becoming more familiar with new programs was also a necessity because technologies were always updating. Only one teacher said that she did not need any additional training.
Based on the findings discussed above, training in the use of interactive whiteboards is necessary to support the practice of primary school teachers in Ha’il, Saudi Arabia. Teachers need to know how to use IWBs effectively and also need to be familiar with the latest functions and capabilities. It is possible that if schools provide appropriate training to teachers, their attitudes toward the use of such technologies will change. In the interviews, it was identified that some teachers were hesitant to use IWBs in their everyday practice because the equipment was perceived to be complex in maintenance. This means that training could be the most effective solution to help teachers become more confident and be able to benefit the most from the use of IWBs when teaching primary school students.
Summary
The content analysis of interviews conducted with primary school teachers from Ha’il City, Saudi Arabia showed that interactive whiteboards had the potential of enhancing lessons if teachers knew how to use them correctly. There was an overall positive outlook on IWBs in terms of helping teachers save time, engage students in lessons, and make teaching more interactive in general, although some teachers were still opposed to the permanent use of IWBs because they did not find them suitable for teaching primary school students.
When it comes to additional training to help teachers understand how they can use IWBs to their advantage, it was found that lessons or courses that the majority of them received were inefficient and lacked substance. Only one teacher indicated that she possessed all the information she needed to use IWBs successfully. Therefore, connections between teachers’ knowledge of IWBs, their integration into teaching practice, and a teacher’s overall attitude towards the technology should be made. If teachers received enough training and had all the information they needed in terms of using IWBs, their attitudes would be more positive. Thus, the findings of the qualitative analysis point strongly to the need for providing teachers with high-quality training sessions. Their knowledge was limited to short courses that did not offer them enough information to understand how the technology could be used to benefit their teaching practice overall.
Appendix A
Thematic and Content Analysis of Interviews
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