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Worker diversity has a significant impact on any organizational setup. It improves performance in terms of operations and output. Since it involves people with different ideologies on a common item, consideration of their distinct inputs yields better outcomes compared to those of particular groups of people. Bringing together their abilities and talents significantly affects the speed and quality of the resultant output in terms of products, services, or even decisions. Diversity also enhances confidence among workers since their respective organizations appreciate their distinct roles. Workers from a minority group, such as race, gender, or religion, do not feel disadvantaged or threatened in their workplaces (Gomez & Bernet, 2019). These enable them to concentrate all their efforts on the success and growth of their different organizations.
In addition, organizations can potentially increase their overall revenue returns. Diversification brings together creative and innovative minds capable of identifying new products and services to increase income generation. These workers have the ability to identify gaps in the available markets as well as explore prospective new ones ahead of their competitors. They also assess clients’ demands and aim to meet them as a way of customer retention (Kundu & Mor, 2017). I experienced this in our company, where we were tasked with developing a strategy to diversify revenue sources and increase customer satisfaction. One of our team members suggested the introduction of e-commerce, which has since revolutionized the company’s revenue, customer base, and positive reviews. Diversified workforce help organizations in formulating effective strategies to achieve their set objectives. Different organizations have distinct expectations, thus requiring appropriate teams to aid their realization. They not only render their physical effort but also ideologies on the efficient and effective way of achieving the set objectives in the minimal time possible and cost (Roberson et al., 2017). This helps in minimizing the resources used to achieve the organization’s expectations.
References
Gomez, L. E., & Bernet, P. (2019). Diversity improves performance and outcomes. Journal of the National Medical Association, 111(4), 383–392.
Kundu, S. C., & Mor, A. (2017). Workforce diversity and organizational performance: A study of IT industry in India. Employee Relations, 39(2), 160–183.
Roberson, Q., Ryan, A. M., & Ragins, B. R. (2017). The evolution and future of diversity at work. Journal of Applied Psychology, 102(3), 483–499.
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