Hospitality Industry: Impact of the COVID-19 Pandemic

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Table of Contents

Introduction
The Impacts of COVID-19 On The Hospitality, Travel and Leisure
The Use of Formative Feedback
The Cultural and Behavioral Expectations
The Importance of Peer-To-Peer Support
Conclusion
References

Introduction

COVID-19 pandemic has disrupted the operations in the hospitality and travel industry. To prevent the virus from spreading, governments stopped people from moving internationally and in their own countries. People need to be able to move freely from one place to another for hospitality, travel, and leisure activities to run effectively (Mehta et al., 2021). This helps students think more about the approach and examine learning, which assists them learn more. Formative feedback also assists learners in meeting their learning goals because it tells them how they are doing as they go through the process of learning. By formalizing the approach, educators can assist students in developing skills.

Cultural perspective is common in business studies because it helps explain how people behave and why they are different. For example, some cultural expectations are respecting other people’s opinions, listening more when in a conversation, and treating people well (Luthans & Doh, 2018). The next thing to think about is how important it is for people to help each other and work together to help them learn. Peer-to-peer learning is a way for students to work together to reach their educational goals. It enables learners to work through new concepts with others, especially those doing the same thing. It also gives them a chance to teach and be trained by one another.

The Impacts of COVID-19 On The Hospitality, Travel and Leisure

Hospitality is one of the industries most impacted by the COVID-19 pandemic. It is an industry consisting of restaurants, hotels, amusement parks, entertainment, other tourism-based services, and many more. When governments across the globe restricted the movement of people in and out of the country, the hospitality industry operations were halted (Mehta et al., 2021). For example, there was a significant drop in customers visiting the hotels, amusement parks and many others. I did not leave my country when the bans were introduced. Therefore, restrictions issued by officials lead to a decline in the number of customers visiting the hotels and revenues.

The travel industry is among the hardest-hit sectors by the COVID-19 pandemic. The pandemic led to a collapse of international travel. The authorities in my country introduced a series of measures to protect their citizens from the pandemic (Mehta et al., 2021). One of the measures that placed the travel industry at a standstill was the ban on international movement. According to the World Tourism Organization, the number of travelers dropped significantly when the travel bans were announced. The local travels were not enough for the airports because people were afraid of moving from one place to another. As a result, the travel industry, especially those relying on tourists, was adversely impacted.

COVID-19 pandemic did not spare leisure activities because people were advised to stay at home. Social distancing policies were introduced around the world to stop the spread of coronavirus disease in 2019 (Mehta et al., 2021). These measures have included temporary restrictions on large gatherings and the closure of public facilities, which have limited people’s ability to go on trips and give them more time to do things at home, like gardening and painting, instead. For example, when the authorities introduced social distance policies, I was one of the people affected. I was unable to visit the places that I used to visit previously.

The Use of Formative Feedback

Teachers use formative feedback to help learners focus more on approaching, organizing, and evaluating learning, which contribute to better learning outcomes. This is done in classrooms all the time in various ways, such as in written and spoken form (Ellegaard et al., 2018). Effective formative feedback should be able to close the gap between what the learners are doing and what they want to do. One principle is to close the gap between how well you do now and how well you want to do. It is about what teachers do after they give feedback to their students. Teachers develop ways to improve students’ learning through feedback and show them what they need to do to improve their performance.

In my view, formative feedback is the most important thing one can do to help and guide a child toward academic excellence. Students make mistakes before they are graded, which allows them to improve their work and get a better overall grade (Ellegaard et al., 2018). Students get formative feedback as they work on their work for the final summative exam. This makes sure that they have done everything they can to improve and improve their work. This is one of the best ways to teach, based on my opinion. It relieves students’ stress and makes them more aware and open to learning. It gives the student a better chance to think about and get help from the tutor when a problem with a certain topic comes up.

Formative feedback is important because it lets individuals figure out what’s different. In my view, it helps one to know how they did at learning and how they wanted to do at learning. For example, educators can see how well students understand a subject by having them ask questions in class and talking about what they are learning. Thus, teachers can help low-achieving students meet the requirements for their tests (Ellegaard et al., 2018). The increased motivation caused by formative feedback makes it easier for the learners to figure out what they do not know about learning. Because formative feedback is used, learners are given free advice and instructions for solving problems.

The Cultural and Behavioral Expectations

As business and management students, there are various cultural and behavioral expectations. The first expectation is to understand others based on their culture. People act in ways that are linked to their cultures (Luthans & Doh, 2018). As a result, it is important to know how coworkers act when one is in the workplace. Prospering in the workplace means setting up a workplace culture that includes other cultures and incorporating that culture into the workplace. It is important to know how people from different cultures act in the workplace. Culture shapes how people interact with each other, communicate, and understand the world around them in the work environment.

Business and management students are expected to behave professionally. Students are supposed to respect each other’s rights in and outside the school environment (Luthans & Doh, 2018). All students must follow these rules of professional behavior. For example, as a student, I am supposed to respect my colleagues by avoiding disruptive behavior such as participating in non-class-related operations during class sessions. Therefore, students are supposed to acquire appropriate behavior to foster teamwork and a positive relationship with other stakeholders.

The Importance of Peer-To-Peer Support

Peer-to-peer learning is a way for students to work together to reach their educational goals. It allows students to work together on new ideas and materials with the person who is also participating in the activity (Maccabe & Fonseca, 2021). The teacher encourages students to learn from each other. Peer-to-peer education also gives students the chance to teach and be taught, broadening their perspectives and making them more connected. Students need to learn from each other because they take part in the peer evaluation system for discussion assignments. Therefore, the grades that the students get from their peers also play a role in their overall grades.

People who use the e-learning platform should post their responses to reading assignments on the discussion board in the classroom. In my view, because their work is being looked at, the students who have their work looked at must also look at and give a grade to the work of their peers. The experience gives the students new ideas and knowledge about their peers, and it helps them improve their critical thinking skills (Maccabe & Fonseca, 2021). It also gives students the skills they need for their whole education and career, preparing them for a global society. Furthermore, peer-to-peer learning leads to developing the ability to listen respectfully and respond constructively.

Conclusion

The Covid-19 Pandemic had an effect on hospitality, travel, and leisure. As a result, the authorities introduce measures to reduce the spread of the Covid-19 virus. The formative feedback helps the students think about what they have learned. With formative feedback, teachers can help low-achieving students meet the requirements for the tests. The cultural point of view is common in business studies because it explains why people do well and why they do not. In business and management, all the different cultures should be considered. In addition, peer-to-peer learning helps students learn because it gives them new ideas and perspectives and helps them improve their critical thinking skills.

References

Ellegaard, M., Damsgaard, L., Bruun, J., & Johannsen, B. F. (2018). Patterns in the form of formative feedback and student response. Assessment & Evaluation in Higher Education, 43(5), 727-744. Web.

Luthans, F., & Doh, J. P. (2018). International management: Culture, strategy, and behavior. McGraw-Hill.

Maccabe, R., & Fonseca, T. D. (2021). ‘Lightbulb’moments in higher education: peer-to-peer support in engineering education. Mentoring & Tutoring: Partnership in Learning, 29(4), 453-470. Web.

Mehta, M. P., Kumar, G., & Ramkumar, M. (2021). Customer expectations in the hotel industry during the COVID-19 pandemic: a global perspective using sentiment analysis.Tourism Recreation Research, 1-18. Web.

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