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In todays realities, emotional intelligence plays a pivotal role in personal communication. Since information is the least influential factor in interaction, emotions have the most significant impact on peoples impressions. David Goleman is one of the most powerful scientists in the emotional intelligence sphere (Goleman, 2012). His scientific works, books, and lections reframed the new concepts of emotional intelligence: self-awareness, self-management, empathy, and skilled relationship. Goleman significantly affected societys rethinking of the importance of effectively using emotional intelligence regularly.
Firstly, Goleman describes emotional intelligence term as a four-component set of qualities that enable a person to interact with other people effectively. The two primary factors, self-awareness, and self-management might be represented as the individuals ability to interconnect with proper personality (Santrock, 2017). The way people understand the source of their emotions and their demonstration to society are the main sub-components of self-awareness. On the other hand, self-management involves the practical capability to control the emotional flow. The second part of the meaning contains skilled relationships and empathy (Santrock, 2017).
Empathetic characteristic describes the level of an individuals ability to understand other peoples emotions. To use skilled relationships effectively, the person should combine the two internal interaction aspects and integrate empathy as an indispensable factor of interhuman communication. Goleman sets the general abilities used in communication when it comes to comparison, while Stenberg underlines the intelligence types: practical, creative, and analytical (Santrock, 2017). At the same time, Howard Gardner depicted nine types of intelligence, depending on the personal characteristics used in the communication process. All three approaches could be used to help children develop emotional intelligence in the future.
Finally, Goleman defines emotional intelligence as the set of four main characteristics that holistically demonstrate the essential elements of interpersonal communication: self-awareness, self-management, empathy, and social skills. On the other hand, Gardner and Stenberg provide a specific description of intelligence types and try to adjust them to the specific individual. To help the children in their future success in communication, educational entities should pay sufficient attention to the four defining factors of personal interaction. By regularly training and experiencing real conversation, children become more adapted to real-life interaction, which makes them more efficient in terms of emotional intelligence.
References
Goleman, D. [Big Think]. (2012). Daniel Goleman introduces emotional intelligence | Big Think [Video]. YouTube. Web.
Santrock, J. W. (2017). A topical approach to lifespan development (9th ed.). McGraw-Hill Education.
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