E-Commerce Systems Functional and Physical Requirements

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Introduction

The new web system for the shop should be supported with specific innovations which are aimed at increasing the business potential of the company in general (Rainer, & Cegielski, 2011) and improving the specific management by means of digital technologies in particular (Turban, & Volonino, 2010). To understand the priority of the new system, the functional and physical features are to be considered along with the description of the particular processes which are to be completed by the members of the renting affair.

A list of functional requirements

  1. All users will be able to search for the movies by the movie title, the year of release, and the actors.
  2. The system will offer customers to register in order to run statistics and offer more functional opportunities.
  3. Registered users will have to log in to see the statistics.
  4. The registered uses will be able to check the popularity in accordance with the number of rent movies and in accordance with the rates of the movies present in the store.
  5. Registered customers will be able to search for the necessary movie in a particular store and to order a specific movie from one store to another.
  6. Registered customers will be able to pay and rent the movie via the Internet with additional charges for delivery.
  7. The system will calculate a discount of -5% for the customers who rent each 10th movie.
  8. The system will have the statistics of the movies sold by each shop assistant.
  9. The system will be available from any place.

A list of physical requirements

  1. Each customer will be able to enter the site and to see the movies present in the shop without a login.
  2. To see additional information, people are to register (free of charge) and log in. The procedure will not take more than 1-2 minutes.
  3. The registered users who used login for entering will be offered additional priorities.
  4. The shop-assistance will have to register when they start working.
  5. The number of attracted customers and the number of occurred sales will be presented on the personal page of each shop assistant.
  6. Each assistant has access only to a personal profile.
  7. The manager will have access to all the statistics at any shop.

The description of the processes

Process Number Process Description Benefit
P.1.x Short description of the process What benefit does it provide?
P.1.1 Website entering Online consideration of the available movies and other products in the shop
P.1.2 Registration for new customers and the procedure of login for those who have already registered Customers will have access to the company website and they will be offered additional information and a discount if the rent is conducted online.
P.1.3 Search The registered customers will have to select the criteria according to which they are going to look for the movie they want to, or they are to use the search button to view the concrete movie or sort those by actor or date.
P.1.4 Access to shop assistance Each shop assistant will have to log in each time he/she comes to work. Each sold item should be registered on the computer.
P.1.5 Access for manager The manager will have to log in like any other member of the website, however, his/her rights for information availability are going to be wider.

The flowchart

Reference List

Rainer, R. K., & Cegielski, C. G. (2011). Introduction to Information Systems: Supporting and Transforming Business. Hoboken, NJ: John Wiley & Sons.

Turban, E., & Volonino, L. (2010). Information Technology for Management: Improving Performance in the Digital Economy. Hoboken, NJ: John Wiley & Sons.

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