E-Commerce: Databases and Data Communications

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Introduction

Modern technology has led to the development of various aspects of exchanging ideas among people. Human beings have taken advantage of the high rate of the invention to improve performance at work. Exchange of ideas and access to useful data is easier and quicker courtesy of computers (Kolaczyk 2010). A person can buy goods from the comfort of his house; save money, and time by not visiting shopping malls on the streets.

The use of social networking sites for individual and cooperate reasons has led to the development and improvement of databases and data communications. Today, there are millions of trading activities going on around the world. This essay evaluates three bookstores including Amazon.com, Barnesandnoble.com, and Books-a-million.com and their use of databases and data communications.

Body

Data communication refers to the distribution of information (messages, pictures, songs, diagrams, charts and figures) through communication networks courtesy of modern technology. Networks are set of computers linked electronically to provide internet services. A server is a remote computer that has network and provides internet services to other computers. Data networks originate from workstations of the given company and links to a network that serves other computers (Taylor 2012).

Amazon is the world’s largest online bookstore with millions of client base. Barne and Noble and Books-a-million.com are United States of America online book sellers with various retail outlets situated in many parts of America. The use of modern technology has made the operations of these book stores easier than they use to be. These stores have websites that offer almost all information required by clients. These sites are developed and networked for clients to get books they need. The transactions are done through websites and other service providers that facilitate payments and shipment of goods.

Clients are able to know whether the book they need is available, its price and discounts (Taylor 2012). The websites offer vital data on the types and qualities of goods available, their prices, discounts and shipment information. In addition, they provide all relevant shipment and delivery information for clients to monitor the movement of their purchases. There are open links for contacting staff of these firms to ensure they offer the services requested by their clients.

This ensures their clients have access to quality services. Security of the client’s purchases and the stores products is guaranteed due to the verification process that ensure transactions are shown to clients. This practice aims at fighting cyber crimes and ensures all dealings are genuine and have consent from the client. These procedures include online orders, payments and delivery of books purchased. Clients are sure that their personal details and purchases are safe.

If a customer is not comfortable with the order delivered, there is room for presenting dissatisfactions to the customer care departments. These stores have online customer care staff that respond to queries that arise during purchase, shipment and delivery of client’s goods. The verification procedures in all online transactions ensure clients are aware of all transactions in their accounts and verify them before they are concluded.

Conclusion

The use of modern technology makes easier and convenient to shop, purchase and receive goods from the comfort of an individual’s house. The presence of these online bookstores provides avenues for clients to shop, order and purchase goods while making comparisons between service providers and thus plan their budgets effectively.

References

Kolaczyk, E. (2010). Statistical Analysis of Network Data: Methods and Models. New York: Cengage Learning.

Taylor, G. (2012). The Ultimate Guide to Building and Marketing Your Online Business with Free Tools. New York: Harper Business.

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