Dysfunctional Consultations Between Doctors and Patients

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Introduction

There are several reasons why the consultation can be dysfunctional. The doctor has the most responsibility for the atmosphere during the communication with the patient, and although sometimes extraordinary situations can happen, they usually lead the process. It is essential to consider that if the doctor starts performing poorly more often than usual, the root may be their disappointment in the job.

Main body

Continuously leads to a lack of motivation to try hard and build a healthy connection with patients. Moreover, it makes mistakes during the appointment while making diagnoses. According to Robida (2019), “Such a system will eventually lead to intellectual and professional dishonesty; professionals will feel more pressure to cover up mistakes rather than discussing them openly and learning from them” (p. 2). Therefore, a constant bad mood affects patients, causes negative impressions, and builds a bad reputation for the doctor. In turn, complaints start to appear more often, contributing to the negative public opinion of the doctor, and it can cause the rise in some harsh situations between the doctors and the patients. Every reason is connected, and while identifying the cause of the poor doctor’s performance, it is significant to consider the aggregate of facts.

Conclusion

In conclusion, the specialist should constantly study and practice to gain professional consultation skills because it only comes with experience. The doctor should be able to connect with the patient to start an open and honest dialogue. The best way is to communicate as partners who work together and discuss possible ideas and solutions. The doctor develops a personalized approach to the patient and works specifically on solving his or her problem. Thus, by creating a healthy environment, it becomes possible to improve the quality and productivity of consultations.

Reference

Robida, A. S. (2019). Failed Attempt to Improve a Decision Process in Pediatric Cardiac Service: Dysfunctional Organizational and Safety Culture. Austin Crit Care Case Rep, 3(1), 1014.

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