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Directions:
This week we focused on ethical and social responsibility. Review th
Directions:
This week we focused on ethical and social responsibility. Review the brief case scenario, then answer the following question(s) below. Your word count for this assignment needs to be at least 300 words (total; not 300 words per question).
Scenario
In 2017, it became apparent that Wells Fargo had created over 2 million falsified customer accounts without the customers’ consent, approval, or knowledge. John Stumpf, Wells Fargo CEO, who resigned amid this scandal, denied any leadership involvement and wrongdoing. He blamed his employees and fired over 5,300 employees over this scandal. Research this case and answer the following questions.
Questions
What organizational and company-culture factors convinced employees to create false accounts?
Why did the employees not question leadership?
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