The Peculiarities of Walmart Expansion to China

The Peculiarities of Walmart Expansion to China

Introduction

International expansion has been slowly gaining much consideration from all industries that planned to expand overseas. Significant factors that must be measured in the decision-making procedure will be business approaches, entry methods, and threats and prospects available in the marketplaces. Suitable strategies used will also help to decrease the risk of disappointment in the global markets. When a company makes the right choice of business guidelines and entrance modes, the corporation will then be able to prosper in the market. The decision of entry modes and business plans will affect the future of the vendor in the targeted marketplaces as well. Hence, organisations that wish to go global must use the most appropriate approaches to venture in their targeted markets to guarantee achievement for their business.

Background of the study

Walmart was formed in 1962, by Sam Walton. The company got its title from the household name Walton, branding Walmart the connotation of Walton’s martin long. Walmart is a big corporation, and it accomplished to endure in the 2008 depression hit in the United States. Walmart had been rising fast all over the years, and the market growth and sales were cumulating every year. For a fast-growing vendor like Walmart, it is significant to have to use the best entrance modes to go to a new market (Fred, 2011).

Numerous studies had been done to study more about the globalization of the retail industry, and the common of researches done are mostly used to define the scales and motivations for international growth by retailers. Walmart selected to enter the marketplaces of China (Mun, 2012). There are quite a lot of reasons why global retailing had been a prevalent issue. Retailers who take the act of going into the international market is mostly for the idea that the domestic markets are flooded, desires for more massive, diverse investments, financial pressures and several internal and external forces. Hence, the desires guide retailers to venture into new markets, and it is vital for the retailer to select the precise market entry strategy into the global markets (Sternquist, 2007).

Applicable theoretical principals

Psychologist Dr Geert Hofstede did put forward his cultural scopes model at the end of the 1970s, founded on a span of research. Subsequently, it became a globally recognized standard for comprehending cultural variances. Under his classification, he states that the power distance index exists due to the high amount of inequality among people without power and is accepted. Conferring to the model, in a high PDI country, such as China, team associates will not recruit any action, and they like to be steered and directed to finish a task (Hoppe, 2004). If a director does not take responsibility, they may deliberate that the work is not significant.

Individualism versus collectivism is compared to the strength of the bonds that individuals have to the rest of the people within the work environment. A high IDV grade specifies feeble interpersonal connection amongst those who are not part of the group (Helmreich, 2017). Here, individuals take less accountability for others’ doings and outcomes. The management should distinguish individual accomplishments. Management must avoid mixing work life with social life excessively and must encourage teamwork and countenance of employee’s ideas. If China workforce has low IDV, the supervisors should avoid saying negative comments in the public and promote a learning culture within the company.

Masculinity versus femininity is the delivery of roles among men and women. In masculine cultures, the responsibilities of men and women overlay less, as men are supposed to behave assertively. Representing employee’s success, and being fast and robust, are understood as positive characteristics. In feminine civilizations, there is an excessive deal of connection between male and female duties, and modesty is alleged to be a virtue. Hence, greatness is placed on good relations with direct managers or working with persons who collaborate well with one another (Hoppe, 2004). Walmart executive must different gender roles and recognize the risks and opportunities.

Uncertainty avoidance index explains how people can cope with anxiety in workplaces. Walmart board should bear in mind that sidestepping uncertainty is not indeed the same as evading risk. Hofstede claims that one may find individuals in high-scoring states who are ready to engage in risky behaviour, just because it decreases uncertainties, or to evade failure (Helmreich, 2017). Hence, management should be clear and concise about prospects and objectives and set defined restrictions. However, they should encourage imaginative thinking and negotiation where possible.

Long verse short orientation is the time horizon in which people in China will display. Countries with long-term alignment tend to be practical, modest, and more economical. In short-term oriented states, persons tend to place more weight on ideologies, uniformity and truth and are characteristically nationalistic and religious. Lastly, the component of Indulgence versus restraint allow or encourage comparatively free satisfaction of employees’ ambitions and emotions. Culture with a low IVR notch, there is the importance of suppressing fulfilment and more directive of people’s behaviour and performance, and there are strong social standards (Hoppe, 2004).

Application in theory of case analysis

In assessing the culture of China as a portion of Wal-Mart’s corporate operation, Hofstede’s scopes culture was used. It is vital to be aware and understand these cultural dimensions for they affect the internal and external work practices of administrations that function on an intercultural stage. Power distance is defined as the degree to which the less powerful affiliates of organizations within a nation expect and admit that power is dispersed unequally. It is based on how equal, or unequal, the individuals are in a precise society or country. In China, they rank as a high-power distance meaning there is a substantial amount of inequalities in wealth and power within China. As an outcome, it is reasonably likely that that culture employs a class system and does not allow significant development for its individuals (‘Geert Hofstede cultural dimensions’ 2010).

In the business-oriented background, companies with a high-power distance adopt a high administrative structure since there is more significant and advanced rigidity about hierarchy. Likewise, there is a considerable number of managerial staffs to the overall human resource populace, high job position for administrative work, huge compensation disparities, and low necessities for entry-level positions.

Individualism is an established set of standards that worry about the relationship of an individual to his or her collectivity in the world. In China, the individualism was low which specifies that China is a country with little individualism and has a cooperative nature where close bonds happen among the public (‘Geert Hofstede cultural dimensions’ 2010). Furthermore, collectivistic persons also see themselves about a cultural and social context. This is a big challenge for Wal-Mart bearing in mind that their mother state United States has high collectivism as it viewed through the nature of their relations. Persons who exist in such places live in nuclear families, as opposed to extremely collective Asian people who usually live with people of their extended relatives.

In China, they have a high number of masculinities. This is significant for Wal-Mart’s process since it relates to success, industrial contention, high development, work stress, aggression, and struggle. To be more exact, companies that are extra masculine are aggressive, fact-based and focus more on expansion and growth over harmony and steadiness (Mun, 2012). Conversely, a feminine-oriented corporation is more worried about social communication and procedures among human resources. Besides, such corporations have an understanding and development nature, which implies that there is more emphasis on interpersonal operative and accord over personal gain. Hence, the workers’ welfare is the leading concern, for the reason that this results in the business’s ability to create the capability of an employee to contribute to personal welfare in the firm.

As understood in the index, China has little uncertainty evasion which shows that the republic was less inflexible when it comes to change, have fewer instructions and regulations, could mitigate risks, because they could efficiently endure various opinions (Geert Hofstede cultural dimensions, 2010). For Wal-Mart, indecision may originate from the internal and external setting. Management reply to such uncertainties, by the use of rules and technology, has implications to its image of low or high uncertainty evasion. This might be a considerable challenge for Wal-Mart as China will not merely embrace the transformation they would take in the country.

After additional examinations which were primarily focused on Chinese directors and workers, Hofstede presented a fifth cultural component, which is the long-term positioning. This emphasis on how countries do not apply or apply long-term dedication to general and forward intelligent principles (Geert Hofstede cultural proportions 2010). Nations with significant levels of long-term alignment endorse robust work ethics and forestall long-term rewards as an outcome of current hard work. Hence, long-term obligations are emphasized, and societies are appreciated (Geert Hofstede cultural proportions 2010). This is a good test for Wal-Mart because they came from republics with low points of long-term alignment that are proficient to skill change since long-term behaviours and customs are narrowed, and shifting from status quo is no longer opposed.

General managerial insight

Diversity in companies is a competitive benefit for leveraging the gaps in the marketplace of business internationally A good management that adopts variety can support in massive development of teamwork and also aids in refining the output of an organization. Multinational corporations like Walmart and a lot more have reserved diversity directors as their topmost level personnel in their businesses. Diversity also has a significant position as it helps in satisfying multi-cultural customers of any society and can handle the expanded market place in the globalize setting (Luo, 2007).

It is understandable that when an expanded teamwork calm, due to various reasons like cultural difference and language barriers many problems may occur. However, in all organization, it is serious about analyzing the source of these issues, and it is essential to find out what deters the teamwork in such circumstances. Cultural variance is the primary cause of the cross-cultural matters in most situations in a company. (Dong, 2006) States that organized strategic management method starting from strategic design, application and planned evaluation. In strategic construction, managers ought to develop the vision, mission and objectives.

Nonetheless, managers should conduct the SWOT investigation and also formulate the standards for selection and then collectively choose the strategy. Then in strategic execution stage directors must assign suitable resources and implement the policy. In the assessment procedure of managing the diversity, managers set the control method, evaluate and access the planned execution and align corrective schedules whenever it is obligatory. Therefore, this kind of strategic managing of diversity is much essential for preferably dealing with the cross social subjects in a company proactively (Luo, 2007).

Choy et al. (2013) state the need of differentiated management style which comprises of altering current management procedures In segregated management tactic managers must take a different administrative method which adjusts to the business setting and the features of multinational staffs. Managerial skills must be removed from a firm level to general thinking. Nevertheless, this can be achieved by working on adapting to a multilingual and environment. This similarly consists of the need to practice for equal chance theory and to be executed by the organisations.

Several studies also attest that managing diversity is not only for differentiated recruitment of staffs but also allocating equal opportunity for everybody globally. However, it also champions for accepting the diverse culture and rewarding different successful features of various capacities. These types of real diversity management in a company reduces the resistance of cultural, national and even mental variances. Nonetheless, it helps in a first way to a smooth process of the corporations by giving a competitive advantage for success and innovativeness.

Managerial relevance

The potential prospects gained by managers that develop unified global strategies are nearly too large to quantify, with financial economies of measure and scope, and massive high-tech and consumer-based compensations. Nevertheless, it is also authoritative that as well as aim for these benefits, and the accompanying global competitiveness profits, that MNC’s guarantee that they are not pursuing a solitary integrated strategy for the mistaken details. Managers must also maintain a consistence conduct of monitoring and analyzing the wants and demands of all investors and stakeholders, particularly the foremost ones, and recall that the most critical stakeholders in many regions, markets, cultures and productions may not be the clients, as is frequently believed (Dong, 2006). This job is far from formal, but for a manager with the mandatory knowledge, competences and education capacity, the benefits cannot be exaggerated, and the possibility to grow, expand and merge.

Managerial deliberations, desires, urgencies and egos must not override the necessity to remain profitable and satisfy shareholder and accomplish missions and expectations. This is stated quite evidently in the managerial philosophy of the company, established by van Raaij and Stoelhorst (2004) as an expressive substitute to the neoclassical model of an organization. Their study argues that the critical use of a managerial role in the firm is clearing up performance differences between firms, particularly in the area of promotion strategy, since its great importation to multinational corporations.

A strategic plan consents organization to predict their future and to prepare well. Through strategic forecasting, corporations can anticipate certain adverse situations before they occur and take compulsory insurances to avoid them. With a solid strategic plan, administrations can be practical rather than just reacting to circumstances as they happen. Being proactive lets organizations to keep up with the ever-shifting trends in the marketplace and continuously stay one step forward of the competition.

Management helps to describe the path in which an organization need to travel and assists in creating practical purposes and goals that are in line with the mission and vision plotted out for it. A good supervision team offers a much-needed basis from which a company can grow, estimate its success, reimburse its employees and create restrictions for competent decision-making. Through devoted management, organizations can get valued insights on market trends, customer segments, as well as service and product offerings which may impact their success. A style that is beleaguered and well managed to turn all marketing and sales efforts into the best conceivable outcomes can lead to increased market share and profitability (Stoelhorst & van Raaij, 2004)

Lastly, successful familiarity management efforts are captivated on ideal results that support key businesses to meet critical business aims. Before executing any management system, managers are encouraged to recognize important objectives based on numerous roles or identities. These characteristically include individual results, department divisions outcomes and business outcomes. This allows the businesses to place a laser emphasis on work processes, data management systems and knowledge detention measures that gear-up those outcomes (Luo, 2007).

Conclusion

The most excellent way to quantify accomplishment in the international corporate sector is through continuous examining by the mother corporation. With monitoring, the head company can measure expatriate success or failure and cross-cultural capability of expatriates. Wal-Mart should be able to implement steady monitoring actions in their processes and the performances of the workers and managers directed to China. Venture catastrophe is sometimes associated with lost prospects, abridged productivity, and poor relationships whereas expatriate achievement bring the accomplishment of the contrary.

Additionally, social aptitude is restrained if the manager assigned at an overseas location possesses a strong personal uniqueness. It has the familiarity of and complies with the views and values of the philosophy of the nation where he is allocated, demonstrates compassion to the effective procedures of the culture, communicates plainly in the language of the state of assignment. Nonetheless, managers need to shows a grade of culturally-sanctioned performance, cultivates active social relationships with the individuals and authorities of the republic, and negotiates the institutional constructions of that nation. Fundamentally, leaders must be able to adjust quickly to the Chinese philosophy, comply with its necessities while executing their household tasks, and gain the gratitude of the unique methods of undertaking business in the nation-state.

References

  1. Mun, L. Y., & Yazdanifard, R. (2012). Walmart success in Mexico, Canada and China: global expansion, strategies, entry modes, threats and opportunities.
  2. Mun, L. Y., & Yazdanifard, R. (2012). Walmart success in Mexico, Canada and China: global expansion, strategies, entry modes, threats and opportunities.
  3. Huang, Y., & Sternquist, B. (2007). Retailers’ foreign market entry decisions: An institutional perspective. International Business Review, 16(5), 613-629.
  4. Hofstede, G. (2010). Geert Hofstede. National cultural dimensions.
  5. Dong, Y. (2006). Design of the Strategic Performance Management System Based on Position Race’s Management Platform [J]. Scientific Management Research, 2.
  6. Hoppe, M. H. (2004). An interview with Geert Hofstede. Academy of Management Perspectives, 18(1), 75-79.
  7. Helmreich, R. L., & Merritt, A. C. (2017). The culture at work in aviation and medicine: National, organizational and professional influences. Routledge.
  8. Luo, Y., & Tung, R. L. (2007). International expansion of emerging market enterprises: A springboard perspective.
  9. Rodgers, W., Choy, H. L., & Guiral, A. (2013). Do investors value a firm’s commitment to social activities?. Journal of business ethics, 114(4), 607-623.
  10. Stoelhorst, J. W., & Van Raaij, E. M. (2004). On explaining performance differentials: marketing and the managerial theory of the firm. Journal of Business Research, 57(5), 462-477.

Walmart as a Global Company

Walmart as a Global Company

American corporations currently hold leading positions in the world. This concerns both their size and their competitiveness and role in world markets and in the global economic system. The leadership foundation of the American companies in the global economy is a socioeconomic and institutional system formed as a result of many years of historical development based on liberal economic and democratic political principles. There are large and successful corporations in many developed countries, but nowhere else do they have such powerful and complex foundations for development and success, as in the United States.

A special role is played by the United States, which provides the legislative infrastructure for the operation of this complex system of interaction and pursues a very specific, often tough, policy aimed at preserving and developing an institutional environment favorable for social and economic development. At the same time, American corporations firmly rely on all types of the U.S. leadership in the world, and the basis of U.S. political and economic leadership is, in turn, the power of American corporations.

Walmart’s Company Structure

Walmart is an American company that operates the world’s largest wholesale and retail chain operating under the Walmart brand. It is headquartered in Bentonville, Arkansas. The main regions of activity are the USA and Mexico, with a significant presence in Canada, South America, Great Britain (Asda), South Africa, China and Japan. Walmart is the world’s largest retail chain with approximately 11500 stores in 27 countries. Among them both hypermarkets and supermarkets selling food and industrial goods. The chain’s strategy includes such terms as the maximum assortment and the minimum, tending to wholesale prices (Schwartz, 2020). Walmart’s main competitors in the U.S. retail market are Home Depot, Kroger, Sears Holdings Corporation, Costco, and Target. In addition, Walmart is a leader in the implementation of technologies related to the use of RFID tags in the trade.

Russia is a country where Walmart is not currently positioned, not anymore. Company representatives have repeatedly stressed the importance of the Russian market for the company. In September 2008, Walmart Stores registered a subsidiary legal entity in Russia called BM eastern europe holdings, LLK. This company joined the Association of Retail Companies, which is the main lobbyist for the interests of Russian retail chains. After opening an office in Russia, Walmart tried to create a joint venture with X5 Retail Group based on the “Karusel” hypermarket chain, but the deal did not materialize. At the same time, in 2008, the American retailer participated in a tender for the purchase of 89% of the St. Petersburg hypermarket chain “Lenta”, but the deal did not take place either. In 2010, Walmart stores negotiated the purchase of the “Kopeyka” chain. However, after the acquisition of “Kopeyka” by the Russian retailer X5 Retail Group for 51.5 billion rubles in early December 2010, Walmart decided to close the Russian representative office (Kiselyova, 2012). Nevertheless, the company remains interested in the Russian food market, but does not see partners for cooperation in the near future.

The Actual Struggles Of Opening Walmart Chain in Russia

As I mentioned earlier in my discussion posts, I am from Russia, so I know a lot about my country and the way businesses are done in Russia. International retailers operating in Russia today have numerous problems with corruption. Also there are many Western investors entering the Russian market who are disappointed after the acquisition of Russian companies, because of problems with the same corruption, as well as difficulties in financial and corporate governance. Walmart is renowned for its utter anti-corruption and extremely careful pre-sale appraisal of the acquired company. This is exactly the reason why Walmart’s entry into the Russian market is not easy and requires a lot of time and preparation. Another vitally important factor is political risk. It is definitely a very significant parameter for Walmart’s expansion. Moreover, Walmart already has a negative experience in this sense, when a few years ago the company suffered serious losses due to political instability in India (Berfield, 2013).But I think that in the case of Russia today, for Walmart, the main criterion for assessing the degree of risk will be economic and competitive factors. Relations between Russia and the United States over the past one and a half hundred years have been of key importance not only for Russia and the United States proper, but for the whole world. Nuclear weapons, control over huge hydrocarbon reserves and other factors give Russia enormous political weight in the world. Russia uses this weight to advance its interests, which often run counter to those of the United States. The President of the United States often says one thing and does another, which is why his words constantly contradict deeds, so it is difficult to comment on something here. Trump may say that it is necessary to improve relations with Russia, and the next day to sign another sanctions package.

Final Recommendation

Walmart is a leading global company, which is constantly improving and finding ways to open their chain in other countries. I believe that Russia would be a great market for Walmart. Unfortunately, there are few major obstacles Walmart is facing when it thinks about entering Russian market. Corruption is something that is associated with Russia, and sadly after all these years is still there. If you have money you can buy everything and everyone. When opening a business in Russia you will be forced to bribe most of the government representatives like the fire department in order to even open, even if you do everything perfectly, under the law and safety regulations. For an American company like Walmart corruption is illegal and can not be done under any circumstances. Therefore, I think it is almost impossible for Walmart to open their stores in Russia due to the current country’s culture and politics.

Contemporary Strategy Analysis of Walmart

Contemporary Strategy Analysis of Walmart

Introduction to the Company

Walmart Incorporated (hereinafter “Walmart”, “Company”) founded in 1962 and incorporated 1969., is an American multinational retail corporation. It operates a vast, extensive and formidable chain of discount stores and hypermarkets, and is currently of the largest retailers on the planet. To be more specific, Walmart holds first place as the biggest company in the world by revenue and the number of employees, as well. Walmart’s headquarters is in Bentonville, Arkansans, and despite its initial efforts to target geographical areas to HQ’s vicinity in the South and Midwest, Walmart has throughout the years expanded not only all over the United States but has entered 27 different countries all around the world.

Walmart, since its very inception, has sought to lead on price while simultaneously differentiating on ease of accessibility and delivering a positive, accommodating and memorable experience. The core of Walmart’s strategic excellence lies not only within their everyday low prices (“EDLP”) cultural mentality but also within their modus operandi toward customers. Namely, according to Sam Walton, the very founder of Walmart himself, “every associate is reminded daily that our customers are why we’re here. We do our best every day to provide the greatest possible level of service to everyone we come in contact with.” Such way of interacting with customers, one which tends to exude mutual respect, undoubtedly represents one of the key differentiating approaches when it comes to its industry peers. Walmart’s vision statement best describes the observable characteristics of this retail giant: “Walmart helps people around the world save money and live better.”

To fulfill such high ambitions postulated in the vision statement, Walmart’s operations are comprised out of three reportable business segments.

  • Walmart U.S., the largest segment operating across all 50 states
  • Walmart International, comprising of 27 different countries
  • Sam’s Club, consisting of membership warehouses

SWOT framework analysis

1. Strengths

As far as Walmart’s strengths go, there’s plenty of material. Not only are they in pristine financial health, with historically stable yet substantial profit margins (5.1% and 5.2% net profit margin for years 2013 and 2014, respectively), but they’ve also achieved operational excellence with the superb use of their own distribution centers, efficient supply chain, and innovative approach toward IT implementation.

2. Weaknesses

Continuing with Walmart’s internal capabilities, albeit on the negative spectrum, we can observe its negative outlook on its employees. Namely, with relatively low pay, high expectations and a stressful environment, the reason why Walmart has been included in multiple labor-related lawsuits is beyond obvious. On top of that, through its past (unsuccessful) endeavors, Walmart has demonstrated an inability to replicate achieved success in domestic market in some other international markets such as Germany.

3. Opportunities

For a company like Walmart, especially in nowadays market landscape, many opportunities arise due to financial stability and sheer company size. Walmart, even though it has already entered international markets, still has an opportunity to exploit the growth of established markets. Additionally, further establishment of supplemental sale channels in the form of online shopping platforms might fuel Walmart’s growth in the future if they can stay competitive.

4. Threats

On the other hand, despite the enormous potential of online retail opportunities, there exist an equivalent threat of e-commerce giants; e.g. Amazon. On top of that, due to developed internationalization, risk of unstable, volatile and fluctuating currency pairs might present a problem which can, however, be minimized with thorough hedging. Finally, certain movements, such as labor unions, or simply governmental legislative measures, in the form of restrictions (monopoly restriction) might present problem in the foreseeable future.

Performance

What one can incredibly quickly realize upon examining Walmart’s performance is that it’s nothing short of stellar. This retail giant’s Return on Equity has ranged from 21% to 24.6% in the previous 12 years which is, as observable from the exhibit below, way higher than Walmart’s respective industry peers, especially on a such a long-term timeframe.

To top it all off, Walmart’s growth hasn’t displayed signs of stopping. Even though it has been growing at steady, but confident pace (app. 5.92% CAGR) which can usually imply detrimental effects to sustainable profitability, Walmart’s ROE has remained somewhat constant.

However, in order to explain such movements, it is necessary to not only consider firm-level resources and capabilities but also evaluate the environment in which Walmart competes in – we will begin with the industry analysis.

As postulated at the beginning, Walmart operates and competes in the retail industry. Based from the case alone, it’s rather difficult to completely asses the attractiveness of the industry as a whole, however, we shall once again consult the differences in ROE benchmark (Exhibit 2.) between Walmart’s closest competitors – Target, Dollar General and Costco, respectively. What is, once again, immediately observable is Walmart’s dominance. More specifically, Walmart’s ROE outperforms its respective peers by roughly 10% in the worst (Dollar General) and almost 100% in the best (Target) possible case. Therefore, once could assume that, instead of complete industry attractiveness, it’s actually Walmart’s resources and capabilities which are the main drivers of Walmart’s success.

In order to examine the complete industry profile, Exhibit 4. displays the adequate framework for an analysis of such nature.

Although concise and somewhat condensed, the attached framework analysis suggests that there has to be an additional factor for Walmart’s individual success – one which isn’t industry related for it implies the industry is highly competitive.

As far as advantages that give Walmart the competitive edge versus its respective competitors on the company level go, they can be observed within a plethora of different key performance indicators.

Walmart is virtually outperforming every competitor (except Costco) on every financial metric both in the terms of (lower) costs and turnover performance. Since we have considered slightly more extensive collection of metrics, and Walmart still comes out on top, we might conclude that Walmart’s very resources and capabilities are responsible for creating a competitive advantage. However, in order to further elaborate the sheer essence of Walmart’s competitive edge, further analysis of Walmart’s principal activities is needed.

Analysis of principal activities

1. Purchasing

What distinguishes Walmart and ultimately gives it elaborate purchasing power is the sheer size of its respective purchasing activities. In other words, Procter & Gamble, Walmart’s largest supplier, accounts for ONLY 3% percent of Walmart’s sales. Once centralized purchasing and Walmart’s involvement into suppliers’ employment policies is taken into account the overall environment intricacies become clearer. On top of that, acting as a technological pioneer, Walmart has introduced electronic data interchange (EDI) by collaborating with its suppliers. Since such actions cut costs, they benefit both parties and undoubtedly aided Walmart in increasing its purchasing power.

2. Distribution and warehousing

Pivotal characteristics which distinguish Walmart’s distribution and warehousing activities from its peers are so called “hub-and-spoke” configurations. Namely, 82% of Walmart’s purchases are shipped to Walmart’s own distribution centers and only later distributed to Walmart transportation vehicles. Such centers, which operate 24/7 and serve between 75 and 100 stores, offer numerous benefits to Walmart:

  • Truck unloading and reloading is expedited due to cross-docking;
  • Walmart has complete control of import logistics in international markets since the procurement system purchases directly from overseas suppliers;
  • Similar to the introduction of EDI with its suppliers, Walmart has also implemented radio frequency identification (RFID) for logistic purposes.

3. In-store operations

Walmart’s in-store operations can be somewhat exhaustively divided into two sections:

  • Decentralization of store management: Store managers enjoy a higher degree of autonomy when making decisions regarding merchandising and pricing. Such infrastructure allows Walmart’s operational units to be more flexible to local conditions regarding increasing sales and cutting costs.
  • Customer service: Even though Walmart’s key competition strategy is cost leadership, they also seek to leave a substantial impression to its customers with proactive, personal and preferential treatment. Such a differentiation strategy undoubtedly has a positive influence on the targeted customer base.

4. Marketing and External Relations

Walmart’s key positioning is centered around their slogan: “Everyday Low Prices”. By thoroughly competing with an emphasis on this strategy, they avoid excessive advertising expenditures compared to its rivals (Walmart’s advertising/sales ratio in 2012 was 0,55% while its peers outperformed the ratio by a factor of 3 and/or 6).

5. Human Resource Management

It has been mentioned that Walmart, as one the most fundamental principles of its HRM policy, values proactivity, flexibility and motivation. Their employees are given more responsibilities compared to industry peers which they, in turn, reciprocate by immersing themselves into a responsible modus operandi when interacting with both customers and business operations, as well. On that note, the reason why Walmart’s HRM yields positive results is the fact that 75% of Walmart’s managers are comprised of employees which started as mere hourly employees. This strategy incentivizes advancement through upholding Walmart’s culture and values – “thrift, hard work and friendliness.”

6. Information Technology

Information technology is, rightfully so, an area in which Walmart has not only been a leading pioneer, but also a role model when it comes to the successful implementation of multiple IT solutions to various stages of the supply chain. Walmart has demonstrated its ingenuity with the implementation of EDI with suppliers and RFID for logistics etc. Most of these tools allow real-time inflow/outflow of information which facilitates the decision-making process.

7. Organization and Management

Walmart’s key differentiator is the management style it employs within its organization. As postulated beforehand, unlike other retailers, Walmart managers are often previous hourly employees with highly applicable local knowledge and expertise. They offer flexibility and responsiveness, and additionally also share gathered insights on weekend meetings. Those managers, which rose through the ranks with dedication and hard work now make decisions during the weekend meeting, and upon returning to their local unit they are able to implement new strategies to preserve the competitive advantage and stay relevant with respect to current market needs.

Sustainability

With such a formidable position in the marketplace, one which hasn’t ceased to improve, a logical question arises as to what extent can Walmart sustain its competitive advantage. One way of approaching this question lies in the extent of replicability of Walmart’s principal activities. Since the principal activities which yield the competitive edge have been defined in the previous segment, estimating the possibility of replication presents no difficulty. On that note, virtually all of the activities, especially infrastructural and operational ones, can be easily replicated with enough resources from a particular company. However, while doing so, companies might deteriorate their future growth, and development and lose market share. For example, imitating Walmart’s “hub-and-spoke” systems or IT capabilities might get competitors closer to Walmart’s efficiency, but in the process they might inflict irreparable damage to their pre-existing infrastructure. Other activities, like HRM and purchasing, are more difficult to replicate. HRM is deeply rooted to Walmart culture postulated by Sam Walton himself and virtually all of Walmart’s organizational structure is based on it. While other retail chains prefer to employ people outside of the company, Walmart’s agents have matured, developed and risen through the ranks – Walmart is essentially their home. As far as purchasing goes, it is highly unlikely another company, especially among Walmart’s competitors, reach such tremendous volume.

Challenges and Recommendations

As this retail giant grows in size numerous challenges are bound to emerge. Especially regarding its unique culture and value system. The more Walmart expands outside of it original location, Bentonville, the more it risks diluting the corporate value systems. A potential remedy might present itself in the forms of internal trainings, open communication channels and promoting employees based on merit. Although minimal, Walmart is also exposed to risk of imitation which will most likely arise from so far unpenetrated markets. Walmart needs to keep a close eye on the market situation in unexplored countries and act quickly with either a partial or full acquisition. Additionally, a risk that has already presented itself in the past years is the risk of unionized workers and governmental pressures. Growth might, especially in the following decades, slow down to an extent that might deteriorate profit margins, and in turn, deteriorate the opportunity for advancement, overall motivation and willingness to excel in daily activities. Finally, there always exist a risk of a better competitor or, more specifically, a competitor with a better strategy. Much alike how Walmart seized the market with its superior strategic frameworks, there exist a possibility of a new strategy emerging, one we might not even conceive at this moment, which can inflict a hit on Walmart’s market share. However, given its size, Walmart can surely utilize its increasing disposable cash flows and acquire a stake in such a company – one could say that as long as Walmart upholds its values, it’s too big to fail.

Essay on Walmart Experience

Essay on Walmart Experience

A letter of interest has caught my attention that the Walmart Company is looking to hire an advertising manager. This position is of much interest to me, and I would like to express my interest by first describing my qualifications for the job. I have been employed by the Walmart Company for the past ten years now, and I have learned skills and knowledge through this company that is of much greater value compared to other firms I have worked with.

My experience as the sales coordinator has attributed to much of my growth as an aspiring businessman and has successfully equipped me to complete and resolve all projects, tasks, and issues at hand. As Walmart Company’s sales coordinator, I have been exposed to many different settings and situations. Being placed in such different situations, I have learned how to adapt myself to many kinds of environments while continuing to progress at each stage of the marketing process. My strengths as a sales coordinator are my ability to work well with individuals and my aiming for high-level goals and performance.

My prior experience with Walmart company has given me an advantage and extensive knowledge of the company that enables me to learn the job quickly, allowing the company to save time and expenses that would otherwise be spent on training and other areas of human resources. Hiring me would be very beneficial for the company both financially and for time efficiency. I have found that my current position qualifies me for the role of advertising manager because both departments require the same skills and areas of expertise for high levels of performance. Although I would have to adjust and expand my role within the company, this position would enable me to expand my knowledge and responsibility in the company. I fully believe that I am the best fit for this position because of my dedication, loyalty, and commitment to the company already.

Having been with Walmart Company for the past ten years, I am a firm believer in the company’s mission statement, values, vision, and beliefs. I would like to take this opportunity to further involve myself in the company and to take the company further, specifically in the marketing and advertising department. Attached is my resume and work experience. I can be reached via phone at (585) 5791-7577. 7 and by email at mh.almutairi0@gmail.com. Thank you for taking the time to read my letter of interest, and I look forward to arranging an interview with you soon. Sincerely, Muhammed AlmutairiSales coordinatorWalmart Company