Category: Leadership and Management

Self Evaluation Essay on Business Management Class

This semester, I was taken the MGM4184 Small Business Management course taught by Dr. Noor Azlin Binti Ismail. She has instructed students to make a visit to Malaysia Productivity Corporation (MPC). And honestly, I have absolutely no idea about this company until I was given the opportunity to visit this place on March 28, 2019.

My experience started as early as 10.30 am when I needed to take the MRT to Pasar Seni MRT station. The estimated time is taken to the station for half an hour and needs to change the station when it reaches the Pasar Seni MRT station to the LRT of the route to Kelana Jaya to the LRT Taman Jaya where the MPC is located. The journey to LRT Taman Jaya takes about 10 minutes. Finally, I reached the destination and had to walk for 5 minutes to get right before the MPC building. after arriving, my friends and I have to enroll in a security gate at the Department of Innovation. We just went inside the building we were greeted warmly by some employees in the company who showed us where to gather before the start of the Sharing Session session.

The sharing session was moderated by the Director of MPC which is Mr. Suhaimi and he talk about the role of the MPC for the surrounding communities to generate improvements in best practices. A lot of knowledge I can get from this visit and make me more in-depth about the MPC.

Honestly and before setting foot on the Malaysian Productivity Corporation, I have absolutely no idea what their role is. And I think that this company wants to maintain the quality of every other company available in Malaysia. Additionally, they want to increase the productivity of everyone in many ways.

From this sharing session, they want to emphasize that what the individual wants to spend or what the company wants to produce is related to productivity. Because of ourselves, we want to produce something good for outsiders. And for your information, the vision of MPC want to be the leading organization in productivity enhancement for global competitiveness and innovation. And their mission clearly shows that they want to deliver high-impact services towards achieving performance excellence through innovation for the betterment of life.

As they mention in the talk, Malaysian Productivity Corporation become a training center for entrepreneurs in early 1962. And they became a research center for productivity to make improvement programs and to keep doing better in the future. Madam Shezlina already mentions that to get a new idea, we can copy for the others but we need to adjust or transform and innovate the idea to be better. Because it will be a benchmark for someone and be the best practices adopted by others and apply in our environment.Because many ways that we can do to improve someone’s productivity and themself to be better in their life practices.

In MPC, they do not walk alone because they collaborate with many organizations in Local and International bodies. Transforming the mindset of people is essential for greater collaboration to achieve better productivity. This will eventually mobilize higher economic growth and better well-being of society. An enhanced network of collaboration will nurture a more powerful and innovative drive for a more productive mindset and culture. and narrow the gap with the technological frontier. As Malaysia approaches its vision to become an advanced economy and inclusive nation by 2020, productivity improvement is critical for sustaining this positive trajectory.

Based on my observations, the similarities between learning in the classroom and the directors’ presentation are the same as they want to clarify that what information is communicated must be clear. Besides that, the way they explain the terms with examples was very understandable, similar to the small business management class because our lecturer uses the same method and will teach new words or facts with an appropriate example that gives clear understanding to the students.

The difference is the way the information is delivered in the classroom and in the sharing session. This is because the way the presentation of the director is based on his experience with the company and with the variety of human beings he encountered during his work. The Director emphasized more on the real nature of work will the graduates will face a sharing session and this makes it more interesting and makes the students become more focused on what he said.

What I learned based on the sharing session, MPC is very committed to delivering excellent services through improvements in quality for individuals or companies. And it is also based on competitiveness and innovation toward enhancing national productivity. They also strive to continuously improve the Quality Management System to meet the needs of customers and stakeholders through the achievement of Quality Objectives.

They also emphasized the benchmark. Benchmarking is of a systematic and continuous process of searching, learning, adapting, and implementing the best practices from within own organization or from other organizations towards attaining superior performance. And it shows that Malaysia Productivity Corporation has four types of benchmarking one is internal benchmarking where they can see a comparison of one specific process within their own organization or across different departments and business units.

Second is about competitive benchmarking wheres shows which have a comparison of a specific process with that of a direct competitor. Next is about functional benchmarking focuses on a comparison of a specific process externally with a similar one within a broad range of your industry and business line. And last but not least is generic benchmarking with a comparison of specific processes from unrelated industries or business lines towards identifying innovation.

Essay on Nurse Practice Act

Scope of practice describes the services that a qualified health professional is considered competent to perform and is permitted to undertake in keeping with the terms of their professional license. The practice is also based on specific education, demonstrated competence, and experiences. A nurse’s scope of practice is composed of only the skills that are taught in an accredited nursing program that the Board of Nursing deems safe. It also provides a legal demonstration of what nurses can do and what they can’t do. The nurse administers skills at an independent nursing level. The scope of practice is based on the nursing process, which includes: assessment, diagnosing, planning, implementation, and evaluating. The registered nurse’s scope of practice varies from state to state and is updated yearly. The State Board of Nursing defines the registered nurse’s scope of practice in the Nurse Practice Act. The MSBON issues licensure to the individual who has completed the proper education and also has proven themselves competent in the art of nursing. If a skill is performed out of that scope, it will be handled consequently by the board of nurses. The MSBON’s primary function is to protect the public from harm and danger in any case in which the registered nurse is providing the appropriate care for an individual. The RN shall be accountable and responsible for making decisions based on knowledge, competency, experience, and the use of the nursing process. The registered nurse is also responsible for regulations and knowledge of the law, and for practicing within the scope of practice established by the MSBON. The RN is held accountable for quality nursing care provided to a patient on an individualized basis. They should also respect the rights of patients, a patient’s property, privacy, and family, and provide care without ever judging. Skills that registered nurses are required to perform include administering medications, obtaining vital signs, admitting and discharging patients, ensuring patient safety, etc. The RN may assign specific nursing duties and patient treatments to other qualified personnel based on their credentials and ability to perform the duties. The RN may also assign medication administration duties to other licensed nurses like a licensed practical nurse. The RN is responsible for the evaluation of care as assigned by them. For proper delegation, the following criteria must be used: the right person, the right circumstance, the right supervision, and the right task. If the RN is delegating a task to an LPN, that patient must be stable. As for UAPs, they can complete tasks such as vital signs of a stable patient and assisting with ADLs. Registered nurses are not limited to the areas of medicine in which nursing skills can be carried out. They can work in areas such as clinics, hospitals, home health, schools, correctional facilities, rehabilitation centers, and behavioral centers.

Professionalism is the word to describe what is expected out of registered nurses because they are held to a very high standard. The sole purpose of professional standards is to describe responsibilities for nurses and provide direction for nursing practice. If unprofessional conduct is carried out by a registered nurse, their nursing license may be suspended. In other instances, they may be reprimanded and revoked. Unprofessional conduct consists of falsifying documents, conviction of a felony, negligence, practicing without a state-issued nursing license, violating patient confidentiality, and violating professional boundaries of the nurse-patient relationship.

Mississippi State Board of Nursing’s primary function is to ensure that the rules and regulations are revised, to regulate the safe practice of nursing provided by the state licensure exam, and to also conduct hearings that determine whether or not a nurse will be prosecuted for violating the nurse practice acts. The MSBON has the right to deny, revoke, suspend, or refuse to renew any license to practice based on the violation. In some cases, criminal charges may be brought upon the nurse, which would depend upon the nature of the violation. MSBON performs an investigation if a nurse is reported to them. The investigator presents the evidence collected at a case review and may close the case due to insufficient evidence after the investigation is concluded (MSBN link). MSBON will decide what disciplinary action should be brought against the nurse.

ANA Code of Ethics’s sole purpose is to define the principles used to provide care to patients. It has been an important piece in molding the nursing profession. It was written in 1926 and describes the primary goals, values, and obligations of the nursing profession (ANA, 2001). It serves the following purposes: a statement of ethical obligations and duties of every nurse in the profession, the profession’s nonnegotiable ethical standard, and an expression of nursing’s understanding of its commitment to society (ANA, 2001). The Code of Ethics is regularly updated to imitate the changes in health care structure.

There are multiple and many agencies that have an impact on nursing practice. The Institute of Medicine (IOM) is a division of the National Academies of Sciences, Engineering, and Medicine that ensures that the delivery system is effective, safe, patient-centered, timely efficient, and equitable. Institute of Medicine states that “Nurses need to be transformed by practicing to the full extent of their education and training, achieving higher levels of education and training through an improved education system that provides seamless progression, becoming full partners with physicians and other health care providers in redesigning the health care system, and improving data collection and information infrastructure for effective workforce planning and policy-making” (Fundamentals). Joint Commission is another agency that relates to healthcare. It’s a non-profit organization founded in 1951, and its purpose is to improve health care for the public by evaluating healthcare organizations. It also deems whether or not a facility meets the standards of a clean and safe facility (Joint Commission link).

In 1970, the Occupational Safety Health Administration (OSHA) was implemented to assure and create safe working conditions for those in healthcare settings by enforcing job safety standards. Their main goal is to prevent work-related injuries, illnesses, and deaths (OSHA link). Center for Disease Control and Prevention (CDC) is considered the nation’s health protection agency. It supports and conducts health promotion, and prevention, and discovers ways to prevent the spread and outbreak of diseases. They do this by providing relevant health information that protects our nation against dangerous health threats (CDC link). The Agency for Healthcare Research and Quality (AHRQ) is also a government agency of the United States. Its sole mission is to produce evidence to make healthcare safer, to make it more accessible and affordable, and to support research to help improve the quality of healthcare. It also investigates the quality of healthcare delivery and establishes standards for healthcare treatment. The research is to determine ways to better patient care. (Mission and Budget).

The ultimate and common goal of the agencies discussed above is to protect the public from harm. They were initiated based solely on the safety of patients. The agencies contribute to the nursing profession by evaluating the practice of nursing and ethics within the setting of the healthcare field. They were organized to guarantee patient safety and to conduct the nurse practice safely. Each healthcare agency impacts every aspect of nursing care, with the main focus being on nurse practice acts and patient care.

Work Cited

1. American Nurses Association (ANA), (2001), Code of Ethics for Nurses, American Nurses Association, Washington, DC. from www.health.mo.gov
2. Fundamentals of Nursing, ninth edition. Potter, Perry, Stockert, and Hall. Copyright 2017 by Elsevier.
3. National Council State Boards of Nursing, “Model Nursing Practice Act”, revised 2010. Retrieved January 30, 2018 from www.ncsbn.org.
4. https://www.cdc.gov/about/organization/mission.htm
5. https://www.jointcommission.org/about_us/about_the_joint_commission_main.aspx
6. https://www.osha.gov/about.html
7. www.Msbn.ms.gov
8. www.Nursingworld.org
9. www.Registerednursing.org