Hard Work to Make Dreams Come True

Ever since I can remember, I have been intrigued by how things in the world go round. I like getting my hands dirty and trying to invent my own unique creations like, my own homemade restaurant with bad sketches of multiple blueprints of how I wanted it to look like. Blueprints just sucks me in and I can spend hours looking at how every detail pulls together the end product. My grandfather used to show me how clocks work and it fascinated my young naive mind and made me who I am today. I want to learn all I can about engineering so i can make my own blueprints and help build homes and building complexes. I am not the greatest at math but my momma has always said, “If you want something bad enough you will figure out how to get it”. Strive for your dreams and do not let anyone take it away, always take pride in what you believe in.

Engineering captivates me because you can be in charge of how something is built. You are the one who gets to create and design something wonderful and amazing. I got really interested in engineering in my tenth grade of school. It was my first year of trade school and one course we had to take to get our credentials was blueprint reading. Sometimes it’s hard for me to know where to look, but I ask questions and once I start, I won’t stop until I’m done. It really opened my eyes to so many amazing wonders. I am always excited to learn about blueprints and how each symbol corresponds with different trades. Currently I am a training to be a structural and pipe welder and I have learned most of the symbols and what they mean. It is important to know what each symbols mean so you can get the job right the first time.

Always work hard for you dreams no matter how many times you fall. Like my favorite Imagine Dragons song says, you can take the easy way out but fall short of something and just give up, or r you can get up and keep going because you have come all this way for something amazing. Honestly knowing this helps me in my welding, it shows me that even though I struggle there is always room to learn and to grow. I just have to keep moving and never looked down if I want to get to where I want to be in life, and I strive to be a famous engineer that is known around the world for her amazing works. Even on my darkest days I still come with a positive attitude because having a bad one will get you nowhere in life. Also, I do not want to be the one bad apple that messes everyone else up. If one person has a bad attitude, they will not give their 100% and that can jeopardize the whole system of work.

Safety is also a high point in what captivates me about construction. The bridge that fell in Miami Florida, has caused a high level of concern for me. You would think that the construction company that built the bridge would have taken a little more precaution. Sadly, this is not the case sometimes, people get complacent and that is when accidents happen. I have heard so many horrific stories of people being injured or killed on job sites. Every time a worker gets tired or complacent, they themselves or someone else pays for it. It is hard to tell a family that their husband, wife or child will not be coming home, but sadly that happens regularly in the field. Now I will say that we have better safety than we used to have; safety used to not be important to anyone, if someone fell off a high-rise building, they would already be sending up another worker. We are not replaceable and I want to just show the world that.

I have worked for Hoar Constructions and Brasfield & Gorrie in the past as a part of getting in the field training. To me, personally, it was the most fun I have had. Hoar is a good company to work with and they make it fun to learn how to do new things. They taught me a lot of good life lessons and I got to learn how to read blueprints while I worked with them. BRasfield & Gorrie was a new ball game, I was thrown in without knowing how to do a lot of the things they did. They threw me into being part of a demolition team for the inside of the building. We took apart cabinets and put new walls inside the church. It was hard and I did struggle through a lot of the work but I learn new things. Even though I got fired for either ‘horseplay’ or ‘talkin’, I do not hold that bad experience against the whole group. Why should I hold one bad experience against the name of Brasfield & Gorrie, when only one person made my time bad. It really opened my eyes to the world though. It showed me how cruel and nice the world can be.

I want to go to college and learn more about engineering and maybe after I graduate, I can meet some engineers and learn from them. I love hearing about what’s been built in the world today and how it helps with the production. I would like to really meet Elon Musk for sure. He is pretty cool once you think about how he sent his car into space. Right now, I just need to take baby steps and start learning more before I start making such complicated plans to meet Elon. Baby steps are the way to go when you do not know the right way to turn. But as of right now, college is my number one priority, because it would be really hard to get a masters in Engineering without it.

By now I feel like I am just droning on about how great construction and engineering is but I really want others to get captivated like I am. I love how it makes me feel accomplished when I finish a project. Many great engineers start out small, as a cleaner or as a helper and slowly progress up into higher ranks. I have always been told that construction work is not ladylike but I think that is what captivates me. I want to be different and I want to do something great with my life. I want other girls to see me and understand that it is okay to go out and be away from the blue collared field. I know it will not be easy but I will work hard for my job, and I will do anything in my power to achieve it.

Essay on Customer Service Speech

Working in healthcare has always been my passion. When I was younger, I always wanted to be a nurse. I then had 4 wonderful children which changed my path slightly, however, I was able to go back to school. I became a Medical Assistant first, and then I completed billing and coding, and now I work at a Pharmacy which has inspired me to do more.

I am eager to continue to develop the necessary skills that are needed to further my career in the healthcare industry. I find myself observing management closely at my current job picking up tips that can help me reach my goals. Working in pharmaceuticals has already taught me so much. We are constantly working to improve daily quality whether it be customer service, perfecting our process to serve patients, or learning about ethical policies, there are always changes taking place to improve all aspects of the company.

We are given audits once a month which evaluate our performance goals and give us feedback that also helps us to be successful. My goal is to continue to exceed the expectations of my job duties and provide the best quality care when it comes to customer service as well as communicating effectively with management, coworkers, and patients. I believe in any healthcare setting; managers should strive to improve the organizational structure of their staff. By doing this, they are shaping the policies and procedures of an organization which helps things run smoother.

Customer service is how organizations run to provide the best experiences for patients and employees. Communication and customer service go hand in hand. Healthcare is a customer service industry. Companies succeed or crash based on the quality of care that is provided and the daily interactions that occur between staff and patients. The key to providing great customer service in the healthcare industry is to stop treating patients as customers whose sole purpose is to generate revenue. Great customer service starts with handling patients with a listening ear and letting them know that they are our number one priority.

Every employee in a healthcare company is potentially a customer service representative – someone whose daily activities should be focused on improving the quality of care provided to patients. Some employees will interact with patients directly while others work in supporting roles (behind the scenes), but everyone should approach his or her job with a customer-service mindset, which allows for quality care.

Poor customer service performance is often an indicator of underlying issues within an organization. A company that provides excellent customer service is likely to have better-clarified processes and structure. Companies that provide poor customer service are likely to struggle with process inefficiencies, staff training, and data quality. These don’t just impact patient care, they also impact the cost of operations, which is what I have seen time and time again. Without proper training, great customer service skills are not incorporated. Without the proper communication to train correctly, associates are not able to gain the knowledge that is needed.

It is my goal to be the best that I can be and to be efficient at all that I strive to do. After being in the healthcare industry for so long, from nursing homes to doctors’ offices, I have seen that there are some people that just simply are not good candidates for these organizations because they lack communication and customer service skills. Patients rely on quality care no matter what setting they are in, and it should be the goal for all who decide to be a part of the industry to make sure that they do above and beyond to make quality customer service and effective communication a number one priority as I intend to do.

I know that I have a long road ahead to achieve my goals, but I know that I will learn whatever it takes to continue my career journey. Working as a team to get the job done is my favorite part of my job. I value management because they put so much time and effort into giving us the tools for success. My job is my passion and I hope that one day I will be able to be a great leader so that I can help someone else who is in my shoes. Through all the good managers and the not-so-good ones, I have learned what it takes to become the best that I can be.