Category: Business and Management : Hospitality

Please read the case and answer all the questions (80 points)
Reply to two of yo

Please read the case and answer all the questions (80 points)
Reply to two of your peers (20 points)
Read a rubric in the module.

Please listen to this TedTalk “Great leadership starts with self-leadership | La

Please listen to this TedTalk “Great leadership starts with self-leadership | Lars Sudmann | TEDxUCLouvain”. 
Do you agree or disagree with his opinion? Why or Why not?
Reply to one peer.

Module 13 Assignment_Semester Reflection and Movie Discussion
Assignment Purpose

Module 13 Assignment_Semester Reflection and Movie Discussion
Assignment Purpose:
This movie discussion and semester reflection is a culminating experience for our class of “Introduction to Senior living and Hospitality”. You are going to watch a movie called “The Upside”, and write a reflection discussion post on the topic of “senior living management”, or active aging or the role of hospitality in senior care.
Discussion Structure:
You must use the following subtitles to prepare your discussion post. In addition, you need to reply to at least two other students. (10 points)
Movie Discussion: (30 points)
Learning Point 1
Learning Point 2
Semester Reflection: (30 points)
Direct Quote 1
Direct Quote 2
Detailed Instruction
For the Section of Movie Discussion
Elaborate two learning points from this movie, each in one paragraph. To fully elaborate each learning point, you are suggested to follow the three-step approach: First directly point out your learning point.  Then use the movie plot and details to support and describe your learning point. Lastly, relate your learning point to what you learned in this class and something personal, including your knowledge of the senior living industry, personal experience, or career aspiration. You may use additional sources of information such as industry articles, academic articles, newspapers, videos, surveys, interviews etc to make your discussion fuller.
Here are some potential talking points that may related to the movie, or you can have your own talking points):
Active Aging Perspective and Life Course perspective of aging (Module 3. E.g. Older people, regardless their ability levels, want to and can thrive)
High service quality (Module 10: tangible, responsive, empathy etc)
Safety and security issue in senior care. (Module 11: HR operation; Module 10: Resident relations and health)
Hospitality as a skill and culture in senior care (Module 2)
The difference between hospitality industry and senior care (e.g.The guests in senior care don’t leave, making it even more critical to provide an exemplary level of service. The caregiver is part of the person’s life)
For the Section of Semester Reflection:
List 2 direct quotes from our textbook, compiled chapters or professor video lectures that you feel the most useful in guiding you understand aging, the senior living industry, and its management and operation.
Tell us how you understand these quotes, and how these quotes can help you in your professional career in the senior living industry or personal life of taking care of yourself or aging family members.
Again, I suggest you to follow the three-step approach to make a full reflection point: First directly provide the direct quotes using quotation marks.  Then use your own language to describe how you understand these quotes. Lastly, Elaborate why these quotes stand out to you, and how can you use them to guide you in pursuing a professional career in the senior living industry/hospitality and tourism industry or taking care of yourself or aging family members in personal life.
Evaluation Criteria:
Each of your discussion point is evaluated based on the degree of:
Comprehensiveness (address all aspects of the discussion point as instructed. For example, use the three step approach to address each discussion point)
Relevancy (discussion is related to the concepts and principles we learned in this class rather than general common sense)
Supportive details (discussion is fully elaborated using details from the movie, lectures, and personal experience/knowledge). 
Organization ( discussion is structured using the required subtitles. The flow of the discussion is easy to follow)
Originality (plagiarism is prohibited at UCF, and you must not copy any answers from other students. For direct quote, please use quotation marks to indicate these are other people’s words) 

Purpose of the Assignment
In this Module, you have learned the ins and outs of t

Purpose of the Assignment
In this Module, you have learned the ins and outs of the marketing and sales process in the senior living industry. Instead of being overly consumed by marketing and sales productivity goals,  we need to position ourselves as an assistant in helping our customers and their family to find the communities that best fits their needs and wants. 
This assignment is designed to provide you an opportunity to explore the thoughts and needs of older people in senior living. You are going to interview an older person (e.g grandparents, older family friends, community resident) or a family decision influencer (daughter, son etc). Inform them of your class assignment, and ask them the following three questions. Here are the interview scripts:
Interview for an older person:
Hi, (grandpa or other person). I am doing an assignment for my class of “introduction to senior living and hospitality”. I would like to know your thoughts and plans of moving into a senior living community. 
What is your image of senior living community (positive or negative)?
Do you plan to move to a senior living community later in life?
Why DO (DON’T) you want to move into a senior living community?
Interview for an older person’s family member
Hi, mom (or other person). I am doing an assignment for my class of “introduction to senior living and hospitality”. I would like to know your thoughts and plans of moving (our grandparents) into a senior living community. 
What is your image of senior living community (positive or negative)?
Do you plan to move (grandparents) to a senior living community later in life?
Why DO (DON’T) you want to move (grandparents) into a senior living community?
 
Assignment Tasks:
In this assignment, you should follow the following steps:
1)Conduct your interview (see above), and use notepad to jolt down key points for each question. If your interviewee answers your question very briefly, please probe him/ her further to get more detailed information. 
2)Make your discussion in the discussion board.In your discussion, you are required to use the following subtitles to structure your discussion. Your discussion posts are graded based on the content under these subtitles. (60 points)
Person you interviewed: -5 points
Answer to Question 1-20 points
Answer to Question 2 and 3-25 points
My thoughts of your interview-10 points ( potential discussion points: misconception of senior living community from your interviewees? Do you relate to the reasons your interviewee provides why or why not move to a community? How would you talk to a potential customer like your interviewee during the marketing or sale process). 
3) Read and reply to at least two student’s posts- 10 points
Grading Criteria:
The total grade for this assignment is 70 points. Grading rubric is attached below

Please read the case attached in the module (pdf file).
Answer all of the questi

Please read the case attached in the module (pdf file).
Answer all of the questions (40 points)
Minimum words per question are 200 maximum of 400 words per question
Give full replies to 2 (two) of your peers (10  points)
Make sure you reply in full sentences. I agree is not acceptable!