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Case management is the process of supporting a patient throughout their healthcare journey. The CMSA website, made by the Case Management Society of America, contains a number of useful and accessible information necessary to understand the work of a case manager. It outlines the main principles of the profession, highlights its importance in bringing people better standards of care, and frames it within the discussion of patient-centered healthcare (Case Management Society of America | We Are Case Management, n.d.). The website is well-made and functions to help consumers stay more informed. Compared to a regular textbook, it appeals to one’s emotions and considers what a regular person would want to know about case management. Case managers are extremely important to the process of promoting community health and wellness.
Together with doctors and nurses, they are able to organize the process of healthcare delivery in the best possible way, allowing more people to be treated. According to research, these professionals are an irreplaceable part of care coordination – organizing patient’s procedures in order to promote autonomy and positive outcomes. Any nurse is capable of becoming a case manager, the only things needed are dedication to quality and learning. Scientific studies have shown that case managers can be a large source of empowerment, improving the physical health of their clients. In the case of type 2 diabetic patients, the presence of the care manager was shown to be substantially important to the healthcare delivery process (Tsai et al., 2018). With the presence of capable professionals, the clients were able to experience better physical health and achieve further mastery over self-care (Tsai et al., 2018). Using combined means and professionalism, case managers are able to see through to the best potential outcomes for the individual.
References
Case Management Society of America. (n.d.). Case Management Society of America | We Are Case Management.
Tsai, C., Li, I., & Lai, F. (2018). Substantial effects of empowerment case management on physical health of type 2 diabetic patients. Journal of Clinical Nursing, 27(7-8), 1632-1640.
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