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Business Case: Implement Modda’s Customer Portal (MCP)
In less than five years,
Business Case: Implement Modda’s Customer Portal (MCP)
In less than five years, Modda has grown from a single store to a small chain of fashion clothing stores in a few NY City and Long Island neighborhoods. The executive management has recently considered introducing additional product lines, such as watches, small appliances, rugs and selected (small) furniture.
However, Modda’s expansion has been hindered by the fact that its operating model remained largely unchanged; specifically, its reliance on a single sales channel (“bricks-and-mortar”).
As a result, the executive management identified the following strategic objectives:
Develop additional sales channels (desktop website and mobile-based)
Improve marketing campaigns’ efficiency
Optimize core processes, such as product selection, inventory management, etc.
To support the above goals, the IT division identified the need for a large technology program, which will include the following major projects
Develop and implement a leading-edge company portal, which will enable the consumers to make on line purchases using their computers, tablets or smart phones
Provide extensive BI / analytics capabilities
Implement an ERP (Enterprise Resource Planning) application to address the business needs around inventory management, shipping, etc.
Your Role
You have been designated as the project manager for the phase 1 of the “Modda Consumer Portal” (MCP) project. One of your first tasks is to contribute to the project activities plan, phases, and schedule.
Deliverables: Create a project activity plan based on the IT and business objectives. Ensure you showcase all of the elements of a standard activity plan; including project group phases, activities, tasks, etc..
Note:
This Assignment is related to Chapter 2-6.
An overview of Microsoft Project Software Link: https://www.youtube.com/watch?v=iUqbhkJWt_4&vl=en
How to use Excel in creating a project schedule and Gantt chart: https://www.youtube.com/watch?v=OizqFlMtZLQ
You can create your project activity plan (WBS and Gantt Chart), group phases, etc. in Excel.
Submit your assignment in an Excel or/and PDF document format. The font size can be 11pt or 12 pt.
All written assignments are to be completed using APA format and must be typed and double-spaced. Grammar, punctuation, and spelling will be considered in grading. Please carefully proof-read your written assignments before submitting them for a grade.
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