Analysis of North Western Mental Health Based on Systems Theory and Participatory Management

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Organization Name: North Western Mental Health

Management Theory #1: Systems Theory

Describe the management theory (making links to theoretical literature) (250 words)

Systems Theory is a non-concrete philosophical structure that however involves a highly experimental and analytical form of management science. Systems Theory proposes an evolutionary clarification for the supremacy of management in modern-day society. It also explains the role of compound organisations in today’s society; and forecasts that the density of organisations, and therefore the part of management, will possibly remain to increase – at least for so long as the competence growing potential of complication can continue to be more important than its inescapably increased business costs.

Systems theory assists us to describe an organization’s internal and external behaviour. Internally, it can be seen how and why people inside the organizations accomplish their individual and group tasks given to them. Externally, an organization’s transactions with other organizations and institutions can be evaluated. All organizations obtain resources from a superior environment of which they are a part of, in turn, deliver the goods and amenities required by the greater environment.

Provide evidence/examples of how you see this management theory being implemented in your chosen Human service organisation (250 words)

The North Western Mental Health applies an open-systems approach, which was first applied by Katz and Kahn, who revised General Systems Theory to organizational behaviour. Katz and Kahn (1966); Bertalanffy (1951), pp. 303–361. This approach categorizes organizational behaviour by planning the recurrent cycles of input, output, and feedback between the NHMH and its external environment They collect input from the environment either as information or in the form of resources. The systems then work on the information internally, which is called throughput, and issue outputs into the environment in an effort to reinstate stability to the environment. The system then pursues feedback to regulate if the output was operative in reinstating equilibrium.

Critically analyse (1) the benefits and (2) the challenges of this management approach (250 words)

Systems theory, however, is not without some limitations. The first flaw relates to dimension, and the second is the subject of whether the resources by which an organization survives really matter. Robbins noted that one condemnation of this approach is that its emphasis is on “the means necessary to achieve effectiveness rather than on organizational effectiveness itself.” Robbins (1990), p. 62. Gauging the means, or procedure, of an organization can be very difficult when matched to determining specific end goals of the goal-attainment methodology.

The system approach delivers a structure for operative collaboration of parts of the organization in a precise arrangement for the accomplishment of its objectives. It does not emphasise on one part of the organization. It contemplates the influence of the environment on the organization and vice versa. Collaboration of the external environment with the internal environment is the most noteworthy impact of systems theory. The system approach, consequently, examines the organization as an adaptive and vigorous entity.

Management Theory #2: Participatory Management

Describe the management theory (making links to theoretical literature) (250 words)

Participation as a management style was recommended in the traditional Hawthorne experiments of the 1930s. The experiments epitomize that when small groups of workers sense that their work environment is helpful, they gain more fulfilment and work better (Crane, 1979).

Participative management suggests that all employees have equal opportunities to add to workplace policies and choices that achieve business goals while endorsing career satisfaction. As contrasting to a despotic management style, where the manager accepts effective control and makes all the decisions one-sidedly, a participative manager asks for contribution from team members and contemplates on all opinions to find effective solutions to business problems and apply them to meet deadlines. As a result, employees feel more appreciated and often work harder on behalf of their employers under this style of management.

Provide evidence of how you see this management theory being implemented in your chosen Human Service organisation (250 words)

At North Western Mental Health, the fundamental of this approach stems from open, translucent communication between employers and employees, which nurtures mutual reverence and cooperation. In order to achieve this type of working relationship, participative managers implement several principles for connecting employees more enthusiastically in business operations. First, they share information about business development and progress permitting employees to feel entrusted in the company’s goals. Next, they arrange for training to boost employee skills and knowledge to rise positive job performance and improve operational results. Finally, managers ask for employee participation by looking for input for making business decisions and rewarding fruitful proposals or ideas.

Critically analyse (1) the benefits and (2) the challenges of this management approach (250 words)

From a business viewpoint, using a participative management method generates loyal employees eager to put their time and energy to see the company succeed. Employees often have ground-breaking ideas for reducing costs and removing waste, reshuffling procedures and increasing customer satisfaction. This organisational style also creates more operative leaders at all levels who can inspire and lead co-workers to achieve business goals across miscellaneous global boards which influence modern businesses. Additionally, business operations under participatory management organizations often report increased efficiency and presentation across all personnel levels.

Employees also take advantage with businesses run by participative managers. Since employees are likely to feel more appreciated under this management style, they are expected to have more career gratification and stay longer in their jobs. In turn, these experienced employees pass along their skills and expertise to new recruits to facilitate smooth business operations over time. This business management style also stimulates feelings of responsibility in employees making them more likely to pursue further education or training to improve their job performance and advance career opportunities while achieving the strategic goals of the business.

Whereas this style of leadership or decision-making leads to improved participation of all the employees, there are certainly some disadvantages too.

  • Decision-making slows down: Participative management stands for increased participation and when there are many people involved in decision-making, the process certainly slows down. Feedback and criticism start pouring from each side. It takes time to authenticate the precision of measurements which means that decision-making will be decelerated.
  • Security Issue: The security subject in participative management also arises from the fact that too many people are aware of the companies’ or organizations’ internal information. This information may take the form of critical information in the later stages. There is thus a bigger chance of information being disclosed.

References:

  1. Tanuja, A. System Approach Theory of Management: Features and Evaluation. Retrieved from https://www.businessmanagementideas.com/management/system-approach-theory-of-management-features-and-evaluation/4703
  2. Katz D & Kahn R L. The social psychology of organizations. New York: Wiley, 1966
  3. Chikere, Cornell C.1 and Nwoka, Jude. The Systems Theory of Management in Modern Day Organizations – A Study of Aldgate Congress Resort Limited Port Harcourt. Retrieved from https://pdfs.semanticscholar.org/d1e4/03a4a017d00b081122c2a0abd1d7317f14fe.pdf
  4. Advantages and Disadvantages of Participative Management. Retrieved from https://www.managementstudyguide.com/participative-management-advantages-disadvantages.htm
  5. Katz D & Kahn R L. The social psychology of organizations. New York: Wiley, 1966
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