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Yolanda Nichelle Love-Carter
The Effects of Bedside Shift Reporting on Nurse and
Yolanda Nichelle Love-Carter
The Effects of Bedside Shift Reporting on Nurse and Patient Satisfaction and Patient Safety
Miscommunication or ineffective communication contributes to patient safety concerns and lower patient and nurse satisfaction. Shift reporting can be completed verbally at a nursing station, through written communication, recorded messages, or at the bedside. Bedside shift reporting allows the patient and family to get involved in their care and enables both caregivers to visualize the patient’s current condition and address any concerns at the time of hand-off, thus increasing better patient safety outcomes and increased patient and nurse satisfaction (Jaber et al., 2022).
PICOT
PICOT is an acronym with specific parts to help identify the clinical issue of interest question. These include the patient population, intervention or area of interest, comparison, outcome, and timeframe (Stillwell et al., 2010). My chosen clinical issue of interest is bedside shift reporting. My PICOT question is (P) Hospitalized patients, (I) Implementation of bedside shift reporting, (C) Compared to verbal nursing station reporting, written reporting, or recorded reporting, and (O) Improve patient and nurse satisfaction and patient safety. Timeframe is continuous in my case because I would like this to be a consistent practice in all healthcare facilities.
Search Databases and Results
Following the instructions outlined in this week’s learning resources, I searched databases online to locate articles related to my clinical issue of interest. I began my search by navigating to the Walden Library homepage. I followed the steps to research by subject, select nursing databases, and then chose CINAHL Plus with full text (Walden University Library, (n.d.). I then typed bedside shift report as my first topic. I added filters for peer-reviewed scholarly journals and changed the timeframe to reflect articles published between 2000 and 2023. This first search returned ten results. I used the boolean operators AND to include patient satisfaction, and the results decreased to 4 at this time. I then changed to MEDLINE with full text and kept all other wording the same. This search yielded eight results. I added one additional boolean operator AND to include safety and changed the search database to EBSCOhost. This search yielded one result. I decided to regroup and choose the last database, PubMed. I kept all wording and filters the same and yielded 67 results initially. I eliminated books and documents from the choices and ended my search with six results.
Strategies to Improve Effectiveness
I have found in past searches that including all databases, rather than choosing one or two at a time, has provided more results and better options. I have found that including different wording, such as words with the same meaning, and only including the main topic have yielded more viable results. In the future, I will go back to this method to determine what works on a case-by-case basis.
References
Jaber, S., Fawaz, M., Rayan, A., Alhroub, N., Suliman, M., ALBashtawy, M., Al-Amer, R., & Alkhawaldeh, A. (2022). Relationship between nurses’ attitudes and satisfaction with bedside shift reports and patient safety culture. Nurse Media Journal of Nursing, 12(3), 414–422.
Stillwell, S. B., Fineout-Overholt, E., Melnyk, B. M., & Williamson, K. M. (2010). Evidence-based practice, step by step: Asking the clinical question: A key step in evidence-based practice. American Journal of Nursing, 110(3), 58–61.
Walden University Library. (n.d.-c). Evidence-based practice research: CINAHL search help. Retrieved December 17, 2023, from https://academicguides.waldenu.edu/library/healthevidence/cinahlsearchhelp
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