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Case study analysis
For an organization of your choice discuss the points below.
Case study analysis
For an organization of your choice discuss the points below. The analysis should be focused on a specific area/department/section of the business to allow a detailed discussed. Be careful when defining the actual processes (manufacturing or service delivery) as this is key to answering the questions.
1. Process design and layout analysis. Looking at the chosen case study organization or department, and with a specific focus on one product or service:
a. Present the company in a few sentences
b. Present the process map (diagram) for the product manufacturing or service delivery. Try to indicate the people vs the machines doing each operation.
c. Present the layout diagram
d. Briefly discuss the 4V and 5 Performance Objectives models as they apply to the chosen business and process. What does quality mean for that product/service?
e. Briefly discuss the technology used for the manufacturing / service delivery. Is there an impact on the 4V and 5 Performance objectives?
2. Planning and Control. Discuss the planning of the production together with the control elements. Include your opinion on whether the current approaches used are sufficient/optimal/lacking and why you think so. How is technology used for the planning and control?
Similar to the example below, using the diagrams from question 1, breakdown the process into the main operations and identify some estimated durations for each operation. Calculate the cycle time.
3. Capacity and Inventory Management. Choose and discuss one of the following
a) Capacity management: how is the demand measured and how is this being considered when planning the production?
b) Inventory Management: where and how are inventories being kept throughout the process?
4. Strategy and Improvement. Starting from Hayes and Wheelwright’s four stage model, indicate in a few sentences where the company/process is situated now, what are the current main limitations and what could be done about them? Focus on the operations management aspects, not the overall business strategy. For an excellent analysis, include one of the techniques for improvement in your analysis.
This draft should clearly present the chosen case study which is key to answering each of the questions. You may choose to give more attention to the first questions or write a few sentences under each point indicating your proposed approach.
Maximum of 500 words
And please it should be a known company where there is a lot of information available
Use multiple sources if necessary
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