Negotiation in the Organization: Business Communication

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Table of Contents

Basic Communication Model
Feedback methods
Active listening
References

I negotiated with the chief executive officer, the supervisor, and myself over employment in the textile industry. This is because I had applied for a job, and the organization had invited me for an interview. The primary concerns were the start-up salary and the additional incentives that came with that position. The fact that I could listen to the CEOs opinion, understand the key issues and formulate a good response made the negotiation effective. Additionally, I was pleased with the incentives offered, which contributed to the efficaciousness of the output produced by the organization for marketing.

Basic Communication Model

Interaction and transmission are the primary communication model in our negotiation. This is because I got to interact with the chief executive officer and explain why I needed the salary to be increased a little bit. The transmission model of communication was used while sending the curriculum vitae through the mail from me to the CEO through mediums such as the supervisor (Miller, 2020). The textile organization was the receiver of my curriculum vitae, and I acted as the sender of it. This was via an email and telephone call to verify the qualification after the interview. Maintaining eye-to-eye contact with each other and the jovial facial expression created a rapport with me and the CEO and boosted my confidence during the negotiation period.

Feedback methods

Some feedbacks used in the negotiation process include coaching and recognition feedback. The feedbacks have been helpful because, for example, coaching feedback has been used to unlock my potential as an employee in working with the organization while using my skills (Toton, 2020). Here the employer has shown me how things are done and strategies to implement for the organizations effectiveness and marketing. The recognition feedback has been used to appreciate and align me with which roles I should conduct in the organization.

Active listening

During the negotiation, active listening has been an essential aspect of communication. It attributed to the well-built, strong relationship between the CEO and me (Voss, 2019). We used active listening, which helped us correlate with each other and understand what the CEO was telling me. This helped in enhancing a reasonable negotiation between the parties involved. The CEO used inattentive listening while we were negotiating, thus making him inattentive and unfocused. This was attributed to some conduct being detected during the negotiation period. I noted some of these behaviors were the CEOs ignorance, which made the negotiation difficult.

The listening skills displayed in this scenario contributed to the positive outcome of the negotiation. The eye-to-eye contact between the parties involved helped in the discussion. This enabled good discussion, and the excellent turning of conversations helped maintain a reasonable dialogue between the parties (Gordon, 2022). Therefore, when listening with the goal of understanding, the brain and senses are more actively engaged. To truly understand someone, pay attention to details that will enable you to view the world from their point of view. Along with the words ones opponent is communicating, try to comprehend the mental pictures, the emotions driving their decisions, and the anxieties influencing their opinions. If you understand how the environment seems and feels from their perspective, you may be proactive with tactical empathy to reduce downsides and win their trust.

References

Gordon, J. (2022). Communication in negotiation Explained. The Business Professor, LLC. Web.

Miller, C. I. (2020). The communication process Exploring communication in the real world. College of DuPage Digital Press. Web.

Toton, J. (2020). New research indicates desire for recognition, feedback. TalentCulture. Web.

Voss, B. (2019). Active listening: What it is and why it matters in negotiating. Negotiation Training and Live Events | The Black Swan Group. Web.

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Negotiation in the Organization: Business Communication

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