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Title: Towards “Cognitively Complex” Problem Solving: Six Models of Public Servi
Title: Towards “Cognitively Complex” Problem Solving: Six Models of Public Service Reforms (Case Study).
Author: Willy McCourt
Assignment Questions: (Marks 10)
Read the above case study and answer the following Questions:
Question 1: What do you understand by the Cognitively Complex Problem-Solving method used in this case study/ (250-300 words) (2.5-Marks).
Question 2: Discuss the six models of problem-solving approach that are useful for public service reform (250-300 words). (2.5-Marks).
Question 3: What are the expected problems in public service reform, and suggest a suitable solution? (250-300 words) (2.5-Marks).
Question 4: Why capacity building is a distinctive feature of public administration at various organizations in many countries? (250-300 words) (2.5-Marks).Note.To improve your answers, you are requested to use at least 5 recent scientific references, following the APA style.
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