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From a personal perspective, Home Depot is a company that epitomizes almost all elements of learning and value creation to the high extent. In particular, it has the highest level of motivating and inspiring people, developing leaders, and empowering employees at all levels. First of all, Home Depot defines the retention of talented and qualified employees as one of its top priorities (Hess, 2020). It aims to create the most comfortable working conditions, including bonuses, incentives, and insurance, to attract workers. At the same time, the company continuously organizes various training programs for employees personal and professional growth. Finally, Home Depot launches the Adobe Creative Jam in its Store Support Center that presupposes workshops, free-thinking team battles, and the performance of speakers to enhance peoples creativity and job commitment (Home Depot, 2018). In general, Home Depot applies various strategies to attract customers and provide opportunities for its workers to grow professionally and contribute to the companys growth by skills, knowledge, and experience at the same time.
At the same time, in relation to accumulating and sharing internal knowledge and gathering and integrating external information, the performance of Home Depot may be regarded as medium. Regardless of multiple training, knowledge sharing remains insufficient as these learning programs do not cover the encouragement of knowledge flow (Carson, 2017). In addition, the companys HR does not use all opportunities for more technology-determined recruitment. In this case, it is recommended to develop more efficient algorithms for the analysis of various aspects of organizational culture and relationships between employees to enhance internal data collection. In addition, HR should use modern digital advancement to make recruitment more efficient. These techniques will allow the company to improve the quality of its workforce, develop new training related to employees knowledge sharing, and increase general productivity.
Memorandum
TO:_______________________________
FROM:_____________________________
DATE:_____________________________
SUBJECT:____________________________
Home Depot may be regarded as an international retail corporation that successfully operates in the sphere of home improvement. At the same time, for continuous growth and development, the continuous monitoring of any companys internal and external environment is required. Thus, this memo will present the general analysis of Home Depots strengths and weaknesses, five forces of competition, the model of national advantages, learning opportunities, and recommendation for further activities.
Strengths and Weaknesses
In the present day, Home Depot is a multinational company which strengths are undeniable. It is one of the largest home improvement corporations not only in the United States but all over the world as well (Lowes vs Home Depot: Home improvement or stock improvement?, 2019). In addition, it has its own history, strong brand image, and brand awareness that allow to accumulate resources and take advantages from the economy of scale protecting its market share more efficiently. As a result, Home Depot is characterized by substantial profitability and its net income margin increases every year (Heres how Home Depot stock climbed 60% in 3 years, 2019). Excellent customer service and affordability may be regarded as the companys other major strengths. In particular, Home Depot offers experts advice to its customers, enhances buyers experience through the best prices in comparison with rivals, focuses on eco-friendliness, develops e-commerce, and introduces various options for purchasing, including BOPIS (buy-online-pickup-in-store) (Ferguson, 2017). Finally, Home Depot Takes a crucial advantage from its variety of products attracting customers who receive an opportunity to find all materials for construction, furnishing, and decoration under one roof.
At the same time, similar to any other company, Home Depot has weaknesses as well. First of all, although the company currently pays particular attention to the development of its online store, it started to implement this technology later in comparison with its rivals losing this competitive advantage (Kumar, 2019). In addition, spending more than $10 billion for e-commerce, Home Depot failed due to aging infrastructure (Giles, 2019). Finally, regardless of its availability in the United States, Home Depots is not adequately presented in the global market operating only in North America. In order to convert its weaknesses into strengths, the company may diversify its geographical presence by entering other countrys markets through partnership and enlarge its market share through acquisition. In addition, the company may diversify its products as well by offering other categories of goods such as apparel or food. Finally, Home Depot should continue the development of its online stores.
Porters Five Forces
On the basis of Porters Five Forces analysis, it is possible to state that the competitive rivalry in relation to Home Depot may be regarded as high. The company has multiple competitors, including Sears, Ace Hardware, and Lowes, who offer similar products, costs, and services for customers to attract them (Adamkasi, 2019). At the same time, the threat of new entrants is moderate to low due to the companys size and market share, it operates at the level of multinational corporations that limit the entrance of new players by the requirement of substantial investments. Suppliers bargaining power is low as well as Home Depots suppliers cannot influence the companys decisions as it may change them easily. At the same time, buyers bargaining power and the threat of substitutes for Home Depot are high as consumers choose from similar products and pay attention to competitors other benefits.
Diamond Model of National Advantage
the Diamond Model of National Advantage presuppose factor conditions, firm strategy, rivalry, and structure, demand conditions, and supporting or related industries, for Home Depot, its factor conditions imply the following:
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Capital resources (debt-based and equity-based capital);
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Natural resources (North American water channels, renewable energy);
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Human resources (employees skills, recruitment and management strategies for professional growth);
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Infrastructure (cities infrastructure for the availability of the companys locations);
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Scientific knowledge (competitive advantage acquired through country-wide and industry-wide sources);
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Technological innovations (country-wide development of technologies that may be used by the company).
In general, the United States as Home Depots local market provide substantial resources for the company. Its economy and political structure allows the company to generate capital using employees skills, knowledge, and experience acquired due to opportunities for knowledge acquisition. At the same time, cities infrastructure is advanced enough to ensure customers access to the companys stores. Finally, Home Depot may apply existing technologies available due to the level of the countrys technological development to create competitive advantages.
In relation to industries, Home Depot has a network of related and supporting industries, such as packaging, raw materials, and industries that uses the products of the company, that ensure its stable growth and development by supplying and purchasing manufactured goods. In addition, Home Depot has multiple reliable international suppliers that ensure the quality of the companys products and services. At the same time, the presence of rival industries is weak as the improvement of homes in the United States traditionally occur through the purchasing of materials for construction and decoration.
In turn, Home Depots demand conditions are determined by the size of the market and consumers demands. Although the local market is large and people continuously needs materials for home improvement, a highly competitive environment forces the company to search and apply competitive advantages for growth and development. In addition, the countrys traditional business strategies determine the companys activities, tactics, approaches, and structures. In particular, Home Depot applies customer-oriented approach, the organizational structure on the basis of free communication, creativity of employees, and their professional growth, and continuous monitoring of opportunities for competition.
Learning Organization
In general, Home Depot may be regarded as a learning organization. First of all, it realizes he irrelevance of traditional training that focused on customer-oriented approach. In turn, Home Depot focus on its employees professional and personal development that will allow them to improve productivity, build solid relationships with colleagues on the basis of collaboration and communication, and make competent decisions related to their work responsibilities. In addition, Home Depots HR is data and technology driven, and these innovations allow them to recruit the most talented and competent workers.
Strategic Recommendations
As previously mentioned, Home Depot should focus on its digital presence on the global market through the development of its online store and enter the international market expanding its availability in other countries. In particular, it may enter South African market, and its initial steps should presuppose the in-depth analysis of consumers; demographics, cultural peculiarities, purchasing behavior, needs, demands, and expectations. In addition, Home Depot may partner with local companies to facilitate its entrance. At the same time, it should enhance inner knowledge-sharing and external collaboration with partners and other stakeholders on the basis of beneficial information, skills, and experience to become a more learning company and ensure additional competitive advantages.
References
Adamkasi. (2019). Porters Five Forces (Porters Model) of Home Depot. Porter Analysis. Web.
Carson, B. (2017). Home Depot training strategy: Improving performance in real-time. Rallyware. Web.
Ferguson, E. (2017). Home Depot SWOT analysis & recommendations. Panmore Institute. Web.
Giles, M. (2019). Home Depots $11 billion digital rebuild hits a legacy-tech speed bump. Forbes. Web.
Heres how Home Depot stock climbed 60% in 3 years. (2019). Forbes. Web.
Hess, A. J. (2020). Home Depots strategy for hiring 80,000 new workers: Help them with paying for school. CNBC. Web.
Home Depot. (2018). Jamming with Adobe for creative solutions to big problems. Home Depot. Web.
Kumar, U. S. (2019). Home Depot cuts sales goal as online push not delivering as expected. Reuters. Web.
Lowes vs Home Depot: Home improvement or stock improvement? (2019). Forbes. Web.
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