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The principles of effective communication are general skills, interpersonal skills, and written communication skills. To succeed in this employment agency industry you need to follow to these principles. These are skills that can be built up from time to time and it helps communicate effectively in the workplace both verbally and in written format (Writer, 2013).
According to Gonzalez (2018), interpersonal skills are capabilities to effectively communicate, socialize, connect, and cooperate with people in life, whether it be an individual or a group. Some people naturally have great interpersonal skills. Others have to learn and practice interpersonal skills in order to master them. Example of the interpersonal skill is using: Techniques & Cues When a verbally communicating change of tone is necessary. Speaking in a lowered voice may show fear or even insecurity. Speaking in a raised voice may indicate anger or impatience. When communicating face to face, body language is very important. Folded arms may be hard to avoid, but it shows that you are not interested in what’s going on, but in this case, what is being said.
Even though you may be speaking to someone through a telephone, it is still possible that they can identify your emotion through the tone of your voice, for instance, if you were to be speaking in a dull uninterested voice, the person you are speaking to may be offended as you are not even bothered to help them (eduCBA, 2016).
This form of communication is reliable and it can be used to reach multiple individuals all at once. Written communication skill is the best way to convey technical information. Example of the written communication skill are: Key messages .All forms of communication whether it be a report, letter, fax or Email there will be a key message to be conveyed. In letters, this may be flagged in the heading. Grammar and spelling .It is important to check your spelling and grammar. As mistakes make work look unprofessional and convey the wrong image. Word processing packages such as Microsoft Word offer a built-in spell-checker which will check for incorrectly spelled words and punctuation.
All cultural differences between you and your audience need to be addressed. Some signs are acceptable in one language but not in the other so you might choose to use different words or gestures to the ones you would normally use.
To keep your audience interested you must apply various techniques. Varying the tone of your voice is one of them. Other ways of creating interest are to give a short pause or even vary the length of your sentence to create different effects. Provide headings and bullet lists or break the message up into smaller manageable pieces.
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