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The hotel industry course has helped me go over my past doubts about being successful in the hotel business. Having learned the different aspects of the hotel industry like the importance of gaming, food, and services in the industry, I have gained confidence in the business. The course has made students have a different point of view of the current hotel industry. Additionally, it has opened a door to successful career development in the hotel industry for many students who are capable of applying the acquired skills in the profession, and real business setting.
Gaming is a critical aspect of the hotel industry especially in the current century where most workers, families, and businesspersons who want a break from their daily tight schedules, use hotels as a way of relaxation. Gaming has been a center stage in the boosting of workers’ mental acuity. It has also played a role in healthy social lives. Due to increasingly declining household sizes, families have had a better part of their income as discretion income.
This extra income is often diverted to recreation facilities and leisure, breaking the home setting monotony. Ecotourists are another group of hotel customers who enormously benefit from the incorporation of gaming in the industry. They get the opportunity to enjoy different cultures and site seeing. Food is a basic need in any setting where accommodation is provided. The hotel industry is not any different.
Through this course, it was brought to the attention of learners that hotels entertain different categories of customers. This means different types of food ranging from drinks, for those in need of refreshments, complete meals for those staying at the hotels, and guest reception meals in case of those holding functions at the hotel. The quality of the food served at any given hotel is enough marketing. This is because customers demand high-quality food in terms of cleanliness, taste, level of cooking, cleanliness of those who serve it, and reliability of the hotel, that is, you get any type of food you want, whenever you want it.
The course discussed a wide variety of services offered by the hotel industry. These have been very vital to hotel customers, to carry on their activities with ease. Accommodation, catering, tourism services, restaurants, meetings and events planning, massage, and gymnastic are among the services offered. Accommodation service has greatly benefited customers who are traveling in new places away from their homes. These include families on recreation trips away from their residential places, workers on official missions far from their normal working locations, and international tourists in a foreign country.
While these customers reside in the hotel, they are offered great meals by the hotel’s catering service. This saves them the trouble of looking for food in a foreign environment. Most hotels have their facilities for taking tourists around on their daily business for the entire time agreed. With the modern advancements, most events and meetings are held in hotels, making the industry step up in its service delivery to the extent of planning for its customer’s such activities.
I enjoyed this class for it opened my eyes to the kind of career I am pursuing and assured me of my chances of making a better and successful professional in the hotel industry.
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