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According to Stee’s words, “Whether due to lack of funds, complacency or the lack of commitment to ensuring the safety of staff, guest and property is not just scary…. in ensuring security of an hotel..”, hotel management should not be based on internal factors. Certainly, his statement is not true on the consideration that; many hotels ought to be well managed by ensuring the availability of various social requirements like security; which would enhance their success. In contrast to Stee Shellum’s statement, the lack of funds, lack of commitment to ensuring the safety of the staff, guests, and properties, and complacency are the main arising issues that ought to be well considered when planning on hotel security as they form the main intrinsic factors affecting hotels performance. On this basis therefore I don’t agree with Stee’s words that; the lack of funds, complacency, or lack of commitment to ensure safety in the entire hotel fraternity does is not a threat to a hotel as evidenced in the Holiday Inn Express Hotel & Suites Newmarket and Accommodation Glasgow west end(Raymond, 2009).
Perhaps, by having adequate funds, a hotel would enhance the provision of enough facilities for the hotel; leading to guaranteed security within the hotel. As it has been revealed, much insecurity in hotels arises from fire outbreaks in cookers and lighters and therefore, provision of enough and adequate cooking and lighting facilities would guarantee security to an extent. As a matter of fact, in the hotel industry, the main arising issues are more in the management aspects within hotels themselves but not so much affected by the external environment. Hotel security has its basis on the availability of enough funds to acquire the necessary facilities in the hotel on top of requiring highly competitive management personnel in allocating the resources more effectively. For instance, Holiday Inn Express Hotel & Suites Newmarket is one of the mismanaged hotels in Canada; in which due to lack of enough funds, most of the pieces of equipment used there is not secure for both the workers and guests, as they are very dilapidated (Raymond, 2009).
Meanwhile, the commitment by various identities within a hotel in its entire management system is of crucial significance in ensuring security within a hotel. In this case, the management personnel in a hotel ought to be well devoted to ensuring the availability of security within a hotel. Certainly, as it has been revealed by various researchers, commitment in any social organization plays a very crucial role in ensuring its prosperity in one aspect or another. Being a social organization, hotel management should be fully committed to carrying out various activities within the organization which to an extent would lead to the enhancement of security within the hotel. In this regard, the hotel managers should ensure their full commitment to enhancing the safety of the staff, guests, and properties. For example, Accommodation Glasgow West End is one of the well-managed hotels in Victoria whose success lies behind the commitment of its management team in ensuring security for its employees and guests (Richard, 1999).
The enhancement of security by hotel management to its staff members, guests, and properties requires a high degree of commitment; which in turn would ensure the prosperity of the hotel. Hotel managers should develop positive attitudes towards ensuring security among the various entities within a hotel which would thereafter lead to coherence in the various activities within a hotel. Perhaps, hotel managers should put into consideration the need for well-motivated staff, guests, and the entire properties in hotel, which would assure the prosperity of the hotel. Generally, commitment has been reported to be one of the main key values in managers of any social organization in enhancing harmony and coherence in the organization which in turn reduces the levels of insecurity in such organizations (Denny & Jon 26-47).
On the other hand, complacency has for long been one of the hindering factors towards the consideration of safety issues for employees, guests, and properties within an organization. In this case, managers in social organizations like hotels sought to develop the ethical considerations in the management decision especially concerning security for their employees and guests as well as the general properties in the entire hotels. By being considerate of other people’s situations, hotel managers should provide for safety measures concerning the staff and guests of that hotel; which would assure its progress. More specifically, hotel managers should devise means and ways of ensuring safety and security for their entire clients. By so doing, the hotel managers would be leading the hotels to higher chances of better performance as the staff and guests feel encouraged in being within the hotel premises as safety is assured. (Richard 79-105).
It is important to note that, the availability of funds, high commitment of hotel managers in their work, and their lack of complacency need to be integrated into ensuring a high performance in a hotel. In terms of security enhancement, hotel managers should incorporate several strategies in ensuring adequate safety in the entire hotel and its clients. More precisely, there ought to be active interaction between the willingness of managers towards the provision of quality services within a hotel and its ability to command adequate funds to cater to various requirements effectively. In this regard, the hotel management system should be interactive to the entire hotel fraternity in knowing the exact requirements within the hotel which would assure the safety of workers, guests, and the hotel properties (Raymond 26-59).
More so, being a social organization a hotel should be well organized and all considerations on ethics and safety for its clients being met. In this case, hotel managers ought to possess some qualities of humanitarianism that would drive them at ensuring the provision of security for all entities within the hotel. Hotel managers should by all chance integrate various security factors in the management, to ensure security within the hotel, both to the staff and the guests. By so doing, a hotel would be assured of its success and prosperity as all the parties involved would be motivated and encouraged through their security issues being catered for (Denny 46-56).
Generally, security in a hotel is of crucial significance in determining the success and prosperity of the hotel. As revealed by various hotels like The Accommodation Glasgow West End and the Holiday Inn Express Hotel & Suites Newmarket; hotel clients would be encouraged or discouraged in the services offered there, if security within the hotel would be assured. More specifically, staff members in any social organization would be motivated in their work when the working conditions and environment is safe and secure for them; which calls for hotel managers to be very attentive to security issues within a hotel. Generally, a hotel would be assured of its success if it has enough funds to cater for security issues within the hotel, which would further encourage its staff and customers.
Works cited
Denny, Gregory. “DeFacto Security Standards: Operators at Risk”. London: Pearson Education Publishers. (1991): 25-60.
Raymond, Charles. “Security and Loss Prevention Management”. New York: The Educational Institute of the American Hotel & Motel Association. (2009): 25-65.
Richard, Stanford. “Safe Places? Security Planning and Litigation”.New York: The Mickie Company, (1989): 75-110.
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