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Introduction
An organization is a group of people connected by a common goal and existing in a specific environment. Communication in an organization is understood as the whole set of messages circulating among the organization’s formal and informal groups. To describe various aspects of this type of communicative interaction, such concepts as a view of an organization as a living organism or a system, an understanding of the goals of the organization’s existence, the level of its structure, and, accordingly, the structuring of communication flows, the presence of formal and informal networks in it, are essential. An obligatory element of the organization’s successful activity is managing conflicts, which is considered a natural and positive process within the framework of organizational communication.
An Example of Ineffective Communication
As an example of ineffective communication, I will take a situation that happened to me at school. In this case, the actors will be me, the student, and the teacher. The essence of communication inefficiency lies in a misunderstanding on my part caused by ambient noise. Because of the conversations between classmates, I needed help understanding the nature of the project, the details of which were explained by the teacher. By type, this communication between the student and the teacher is formal. Formal communication is the communication of strangers or unfamiliar people, including persons performing official duties, for example, in a hotel with an administrator or a clinic with a doctor (Meng & Berger, 2017).
This case refers to formal communication since the teacher here acts as an official. As mentioned earlier, the main reason for inefficiency was external noise, which caused misunderstandings between the parties. The noise played a distracting role here, and as a result of the distraction, I needed help understanding what exactly the teacher wanted from me.
Conclusion
Ineffective communication, in this case, affected me specifically, as a result of which I received a bad grade. As losses from poor communication, any losses associated with insufficient information and misunderstanding by employees of each other were considered. Including erroneous acts committed due to inadequate dissemination of information or its misunderstanding. Thus, we can conclude that communication plays a crucial role in any team and relationship, and its poor quality can lead to financial and moral losses.
Reference
Meng, J., & Berger, B. K. (2017). The role of public relations leadership in effective social media and Crisis Communication Management. Social Media and Crisis Communication, 85–98. Web.
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