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Healthcare companies that undertake administrative, operational, and financial activities, or provide customer services, face different challenges connected with the proper functioning of these activities. The challenges usually impact the productivity of the companies if their managers do not choose the right strategical ways. The strategies are the methods that help healthcare establishments to overcome difficulties, create new approaches, and eventually possess themselves as vital players in the market.
There is a significant difference regarding decisions and strategies – strategic situations are more complicated processes that require coherent resolutions. The healthcare system accumulates six components to provide medical services on a high level. The main idea of these components is to make an organization improve its activities and enhance paid services (Porter & Lee, 2013). These components are also aimed at the integration of care delivery systems and Information Technology developments (Porter & Lee, 2013). In order to overcome challenges productively organizations have to consider the crux principle – finding a challenge, judging, and eventually dealing with it (Rumelt, 2022). A healthcare organization that uses this principle is able to cluster the challenges and overcome them with coherent actions. It is crucial for healthcare delivery to consider the strategic four levels of uncertainty (Cortney et al., 1997). They help an organization forecast scenarios connected with medical services geography expansion, plan the customers’ needs satisfaction process and finally make strategic decisions. These levels and components help managers to search for the best solutions and alternatives for their healthcare organizations.
Conclusively, strategy is an essential takeaway for medical management, workers, and patients. With the development process, new challenges and issues appear that must be overcome with suitable strategical approaches and decisions. Healthcare organization managers have to consider multiple aspects and stay focused on the improvement process. Various components and levels of strategy help healthcare organizations to provide robust solutions to their employees and quality services to their customers.
References
Courtney, H.G., Kirkland, J., & Viguerie, S.P. (1997). Strategy under uncertainty. Harvard Business Review.
Porter, M.E. & Lee, T.H. (2013). The strategy that will fix health care. Harvard Business Review.
Rumelt, R.P. (2022). Getting strategy wrong—and how to do it right instead. McKinzey Quarterly.
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