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Reasons for interest
This article discusses key issues and challenges that current managers have to encounter in their daily undertakings. In this case, it talks about conflict resolution and labor issues that are supposed to be sorted out for a company to continue executing its operations. The CEO of Qantas Airways Ltd is faced with a labor dispute that has grounded the company’s planes thereby being forced to cancel some flights (Permatasari 1).
Labor strikes are a management issue that different managers might be exposed to as time goes by. Therefore, labor is an important factor of production that has an impact on productivity. This article is very important because it gives managers an insight on what they are supposed to do when they are faced with a strike or labor conflict. A manager should find better ways of dealing with such issues because they ultimately affect performance which can affect the attainment of a given organizations goals.
Synopsis
Key issues
Worker productivity, how business managers should deal with labor issues, conflict resolution, the ability of the external environment to affect management issues in a given organization and decision making when faced complex management issues.
Summary of the article
Labor disputes can be described as strike actions that are undertaken by different trade unions in pursuit of their members’ interests who happen to be employees of various organizations. Employees provide a very important factor of production that is necessary for any organization to continue pursuing its goals.
Managers should be able to hire the best employees who will enable the organization to move forward but this is subject to various terms and conditions that culminate into an agreement. Labor disputes are bound to happen every now and then because of different interests that change in relation to the prevailing conditions in the market.
Strikes can be able to obstruct normal operations of a given organization and such an issue requires a good approach to strategic management for long term sustainability. Good managers should be able to manage such an issue because it will ultimately halt operations as it is the case with Qantas Airways Ltd. Disruptions normally affect clients and this can later on be effected on the company’s stocks (Permatasari 11).
In such cases, managers should be able to come up with good emergency mitigation measures that might not hurt the organization. As much as it can be said that labor conflicts are bound to arise in any business environment, what matters is the ability of managers to navigate in such a scenario through the use of good management skills.
Key lessons
The main agenda of this article is to show that there are labor conflicts that affect an organizations operation which therefore remains as a puzzle to managers. There should be strategies in case there is a labor conflict because it ultimately affects productivity. Managers should be articulate enough to engage everybody because such challenges are very costly to any organization.
Decision making is a very important aspect of strategic management because it gets to a time managers are expected to make quick decisions in the shortest time possible. The external environment players like the government play an important role in such issues and this means that they should be involved.
Therefore, the organization should come up with good measures that will ensure that employees ever changing needs and interests are accommodated without leading to unrest that might halt and affect operations.
Works Cited
Permatasari, Soraya. Qantas CEO Joyce Sees No Quick Resolution to Labor Dispute. Web.
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