Organizational Behavior: Total Quality Management

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Background

The issue of organizational behavior has been abundantly discussed in recent days. Following the rise of globalization and liberalization of markets, there has been wide spread of information across all corners of the globe. The forces of globalization have led to revolution in the nature and manner of managing private and government organizations.

However, undue pressure and competition has been mounted on the organizations to ensure quality and admirable image. Following the increase in competition in the corporate world, business organizations are bound to maintain high quality standards in their operations, services, and products (Miner 47). In regards to this scenario, the need to adopt Total Quality Management (TQM) has been raised.

Through the adoption of TQM, business organizations are able to attain higher levels of efficiency and productivity. Many researchers and scholars have indulged into the topic on organizational management and precisely on the issue of TQM. It has however been evident that there has been a high gap in knowledge in the field thus calling for further research.

The need to mobilize adequate information on the issues of organizational behavior and TQM has been inevitable (Ross and Perry 135). This research proposal will seek to mobilize adequate information on the issue of Total Quality Management as a key pillar in the running of business organizations.

Methods

With reference to the significance of the study, the methodology will be offered a high sense of attention. The study methodology will ensure adoption of effective and efficient research approaches as well as data collection.

By adopting efficient research approaches, effectiveness and authenticity of the research results will be attained. In relation to the descriptive nature of the topic, a qualitative research design would be the most suitable. This will comprise an intensive data or information search that will see the mobilization of sufficient inferences for addressing the research topic.

The study will entail the integration of responses from various participants as well as review of literature review. Qualitative research design will ensure that all aspects of the topic are adequately addressed.

A positivist philosophical position would be maintained across the study, whereby the ideas of previous scholars in the topic will be adopted. This would help in enhancing the credibility and acceptability of the research results (Kumar 121).

Following the availability of numerous scholarly materials on the topic, the study will primarily comprise of secondary data. This will entail and intensive literature review of books and journals on the topic of organizational behavior and more precisely on TQM. In order to ensure relevance of the collected information, the researcher will be focused on materials concerning TQM.

The various aspects of TQM will be reviewed. Regarding the materials to be adopted for the literature review, only resources ranging from 10 years to 1 year will be adopted. This will enhance the relevance of the materials in addressing modern issues in private organizations (Kumar 121).

Outcomes

A study by Samuel (76) indicated that organizational behavior is a vital element in the running of business organizations. In relation to the high competition faced by business organizations in recent days, there is every need to embrace admirable organizational behavior.

Kanji (103) indicated that each organization is bound to ensure that all practices and relations within and out of the organization are admirable to its members and the outside world. With this in mind, the issue of Total Quality Management comes into use. This entails the maintenance of high quality standards of all services, processes and products of the organization.

In order to excel in the currently competitive business world, Total Quality Management can not be exempted from organizational management. In order to adequately execute Total Quality Management, the management should be conscious of all aspects entailing goals, vision, values and philosophy (Samuel 76). These are special aspects of organizational behavior which carry high weight in the execution of Total Quality Management.

The concept of Total Quality Management has also been noted to have great correlation with organizational culture. As observed by Ross and Perry (135), Total Quality Management determines the nature of group dynamics, communication and leadership to be adopted. In order to arrive at a very competitive organization, the issues of TQM and culture should be considered.

Hakes (82) depicted that successful organizations have a high regard on TQM and organizational culture. This can however not be attained without embracing admirable organizational behavior, visions, goals, communication and leaderships.

The creation and management of business organizations has been identified to depend adequately on the pillars of organizational behavior and more precisely TQM. As observed by Harris and Hartman (165), successful organizations ensure acceptable organizational behaviors through maintenance of TQM. Through execution of TQM, the working environment as well as the efficiency of the organization is boosted.

From another perspective, business organizations should integrate TQM into human resources policies to ensure that employees are fully motivated (Miner 47). This will in turn guarantee high quality, efficiency and productivity of the organization.

Works Cited

Hakes, Chris. Total Quality Management: The Key to Business Improvement: A Pera International Executive Briefing. London: Prentice Hall, 2004. Print.

Harris, Jeff and Hartman, Sandra. Organizational Behavior. New York: Prentice Hall, 2001. Print.

Kanji, Gopal. Total Quality Management: Proceedings of the First World Congress. New York: Routldge, 2005. Print.

Kumar, Ranjit. Research Methodology: A Step-By-Step Guide for Beginners. London: Prentice Hall, 2001. Print.

Miner, John. Organizational Behavior: From Theory to Practice. New Jersey: McGraw Hill Press, 2007. Print.

Ross, Joel and Perry, Susan. Total Quality Management: Text, Cases, and Readings. New Jersey: McGraw Hill Press, 2009. Print.

Samuel, Anand. Total Quality Management. New York: Wiley & Sons Press, 2004. Print.

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