Professional Conduct in Information Technology Field

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Table of Contents

Ethics and Job: Deploying Several Systems of Ethics
Ethics and Team Management: Communication Issues
Ethics and Clients: Customer Satisfaction as the Top Priority

Ethics and Job: Deploying Several Systems of Ethics

Every single decision related to the production process must be guided by the highest ethical principles.
All professional responsibilities and activities must be carried out according to the schedule and plan.
Data security must be promoted as the key principle of information management.
An IT specialist must perform their duties with diligence and care.
An IT specialist must carry out self-evaluations regularly to meet the demands of the existing It standards in terms of knowledge and skills.
It is important to undergo regular training and keep an eye on the innovations in the IT market to be ready to address any issue with a proper tool.

Ethics and Team Management: Communication Issues

Apart from the ethical concerns related to the daily routine of an IT expert, one must also follow the basic rules for collaborating with the rest of the team members or manage a team of subordinates; either way, one must be ready for identifying the most efficient communication tools, solving conflicts and creating the environment favorable for transferring data fast.

An IT specialist must be guided by key ethical principles and make sure that their actions are meant to affect all the stakeholders involved positively.
An IT specialist must take the possible implications of their actions into account when addressing a particular issue.
The communication process within a team of IT specialists must be based on the principles of knowledge sharing; no data must be disclosed for personal benefit.
Identifying the potential threats to the security of the company’s information, as well as the personal data of the company’s clients, and addressing these threats in as an expeditious manner as possible is one of the key tasks of an IT specialist.
As an IT expert, one must adopt the proper strategy for creating password-protected databases, where the key data is stored.
Collecting information on the latest malware is a good strategy for getting prepared for a possible attack on the firm’s databases.
For the successful performance of an IT expert, time is often of the essence. Hence, a solid time management strategy must be created.
Though monitoring employees’ actions on the Internet may be seen as ethically controversial, it does serve the purpose of protecting the company and its customers.

Ethics and Clients: Customer Satisfaction as the Top Priority

An IT specialist must bear in mind that the relationships with the customers and other stakeholders are crucial to their image. Therefore, the following rules must be followed:
The customers’ personal information is not to be disclosed to any third party.
An IT specialist must do everything possible to secure the customers’ data from possible disclosure.
No actions of an IT specialist must be aimed at injuring or impugning the customers, the staff, or any other.
The use of key loggers and screen capturing devices must be adopted only in case of urgency and the need to solve a complicated conflict; otherwise, tracking down the activities of users can be viewed as an infringement of the customers’ rights to privacy.
It is impermissible to cut the security measures even if the client asks the IT specialist to do so.