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Introduction
Each person in an organization has different kinds of behaviors, interests, and a way of thinking which is distinct from the rest of the employees and dictates why the person has a certain character that is different from the rest. Organization behavior carries out a study of individuals and groups in organizations with the aim of understanding their behavior and know the reason why they act the way they do. Organizational behavior interprets the relationship between employees and the organization it terms of an individual as a whole, an entire group of people, the whole organization and the society as a whole. The purpose of undertaking this process is to build better relationships in the organization by use of the human, organizational and social objectives. (Richards, 2007).
Integration of people, information and technology of an organization through a formal guided process is the process referred to as organization design. Its main aim is to match people’s capabilities and skills with the work that they are best at, and ensure collective effort of members. The managers work closely with the employees and create a system to achieve success of the organization. Designing new organization structure, improving and analyzing the existing ones, using improvement programs, carrying out a bench mark exercise both outside and inside the organization and designing and analyzing roles and jobs of individuals are other ways of achieving a good organization design. (Davis, 1997).
Innovative changes
Innovativeness in an organization includes radical changes in products, processes and services of an organization; it is the entire process of idea generation to idea implementation. There are various ways in which an organization can use to ensure that its organizational design helps in achieving innovativeness. The organization needs to design the organization for innovativeness in such a way that not only will there be technical and managerial innovation but its systems and processes are robust too. The organization therefore needs to be unique by ensuring distinctive vision, values and practices. It should have a competitive strategy, an entrepreneurial management style and an innovative based growth; all these are designs for innovativeness. The organization structure should have profit centered leaders, high potential leaders and have a cross functional teams for innovations implementation and use of other creative techniques for solving problems in the work place. Innovativeness is achieved by use of extensive brainstorming sessions, questions checklist, reverse brainstorming and grafting attributes into individuals and groups.
What is quality management
Quality management in an organization is a way of ensuring that all the processes and activities which are necessary to design, develop and implement a product or implement a service are efficient as well as effective with respect to the system that carries out the process as well as its performance. Quality management involves use of standardized measures in the industry to compare the organizations performance with others and know whether the organization is performing well or not, improvement of customer satisfaction by improving the quality of the processes in the organization is another way of ensuring quality management. Others are continuous improvement of organizations quality and performance; ensure quality by aiming at the ISO9000 and total quality improvement of the entire organization.
When an organization has a good design in its management, quality management will be easier to implement and the company will shine among the others in terms of management. (Richards, 2007).
An organization needs to focus on its investments and develop ways and strategies in which to use to ensure that its long-term investments are running well and are bringing good profits to organization. A good organization design helps in achieving and realizing the value of a long term investment. Creating groups that have common knowledge of investment and use of professionals helps an organization to invest in areas where value is easily realized. The organization should also use of good technology; workforce and information based on long term investments. (Clark, 1999).
Social responsibility to the community and the environment is a major role that an organization needs to look into. Corporate social responsibility (CSR) to the people and the environment by an organization helps it to gain a positive reputation from the society as well as other organizations around it. An organization therefore needs to have a good designed system which integrates CSR in its day to day operations so as to ensure that its operations bring beneficial effects into the people and not detrimental effects. Helping in the development of schools, churches, social areas and making sure that the waste from the organization is well dispose to prevent negative environmental effects are some of the ways the organization can use to help the community around and therefore gain a good reputation. (Finch, 1997).
An organization needs to have a good organizational design for it to have the ability of attracting and retaining talented people. A good remuneration design, good working conditions, motivation and recognition of employees are some of the things that should be considered in order to ensure a good work force that will work with the company for a long time. The managers need to ensure that they have a attractive pay for their employees; this will definitely attract qualified people who will be willing to take the job. Once skilled persons have been acquired, the organization should provide a conducive working environment where the employees are free to interact with others as well as the managers; they should also be allowed to participate in decision making.
This will make the employees feel appreciated in the work place and feel free to air their opinions. The management should also motivate them by giving medals to the best workers, offering bonuses and offering more training on the job. Promotions should also be done based on merit as a way of recognizing the performance of the employees. Once all these are put in place, the company is likely to attract and maintain qualified personnel who will be of positive help and development of the company and help it to achieve its set goals and objectives. An organization design integrating all these considerations for employees will therefore ensure an organizations good performance and reduce the rate of employee turnover.
Quality of products and services in an organization can be achieved if the organization has a good organizational design which put emphasis on quality of products and services. Organization design should ensure up to date technology for effective production of products and services, people with skills related to the particular service provision or product production should be put in place, processes and designs of making the final product should be up to date and effective so as to ensure good quality of the final product or the service. (Clark, 1999).
A good organization design ensures financial soundness of an organization. The managers and all the people concerned in running the organization should focus on making maximum profits for the company so as to avoid cases of bankrupsy or fall of the company due to lack of funds to pay off debtors, employees and the organization processes. The design put in place should focus on ways in which the organization can be financially sound, quality products and services, effective and efficient processes, skilled people, profit making methods and best ways of achieving finances are ways in which an organization can maintain financial soundness.
A design that ensures good use of assets, use of the right tool for the right job, and good handling and maintenance practices of assets ensures a wise and responsible use of corporate assets. If the organization does not put in place ways of maintaining the assets, it may lead to failure of the assets, poor and ineffective processes which can lead to the failure of the entire system of the organization.
Effectiveness in doing business globally can also be achieved by an organization if it has a sound organizational design. The design should focus on ways in which the organization can be able to venture into other countries, it should be able analyze the market outside, opportunities, competition and whether it will be a viable idea.
Conclusion
In conclusion, a good business design helps an organization in achieving its goals and objectives. It helps it to be innovative, attain and retain good work force, produce quality products and services, be financially viable and be able to venture into other, markets outside the region.
References
Clark, A.P. (1999), organizations in action, ISBN: 0415182301. Rourledge.
Finch, L. (1997), success of Csr, ISBN: 1560524502. Thompson crisp learning.
Davis, M.R. (1997), organization design, , ISBN: 0749424451. Kogan page.
Richards, J.G. (2007), organization design and performance, United States. University of Michigan.
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