Shepherd Mountain Hotel’ Analysis

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Table of Contents

Introduction
Body
Conclusion

Introduction

Shepherd Mountain Hotel (SMH) is a tremendous hotel resort situated on the Lake of Ozark, Missouri. The sole proprietors- the Rocky hill family- has clinched national prestige and a good reputation by offering good food, and drinks along with clean rooms. In recent times, however, several accusations critical of John Jr., the sole heir, have surfaced, including alcoholism, threatened a lawsuit, sexual harassment allegations, and the introduction of a discriminatory wage system. This paper inquires into these drawbacks by answering interrogative questions, and, over and above, proposes prudent solutions.

Body

The New Wage System Introduced by SMH for Servers in the Bar and Restaurant

Were the Servers being Fairly Compensated?

No, the management board was not paying the servers as much remuneration as necessary. The hotel directorate was dispensing salaries lower than the stipulated state minimum wage, notwithstanding the bar surcharge incentives. The conclusion derived from this set of circumstances highlights that the employer is exploiting the efforts and labor of the college students who are oblivious of their workers’ rights.

Was There a Violation of Law Regarding Hourly Wage Rates?

Yes, indeed, there was a serious law infringement regarding the hourly pay as the federal government prescribes an hourly wage rate of $7.65. The proprietors were in active defiance of this legal code, by way of misleading the employees to sell their services at a lesser fee regardless of their destitution.

Did the New System Act as an Incentive to Motivate the Staff? If Not, What Would You Change?

Not at all, the new system did nominally as a motivating factor. In fact, it did the exact opposite because customarily, employees augmented using imposed surcharges unknowingly endure wage deductions. If given the chance, I would multiply the revenue sources by supplementing extra products including champagne breakfast, car rentals, tour tickets, romantic packages, sunscreens, towels, and shampoos. These appendages should help increase profits and adequately compensate the workforce.

How Should John Sr. Address the Issue of Allegations of Sexual Harassment by His Son?

First, John Sr. should inspect the matter methodically. He should discuss the controversy with the claimants plus any potential witnesses in an exhaustive manner, reassuring the individuals of pardon. He should also administer an unbiased investigation, under a lawyer’s supervision, on behalf of the victims and perpetrator. Using the results of the research, John Sr. should admonish the offender appropriately.

What is the Responsibility, if any, of the SMH to John Jr. Regarding His Purported Alcoholism?

In response to the alleged alcoholism, the overall management at SMH ought to execute the Employee Assistance Program (EAP). EAPs encompass strategic formulas intended to resolve issues troubling alcoholic employees. The programs administer short-term counseling and medical appointments to relevantly trained specialists, in conjunction with follow-up services.

Does the Threatened Lawsuit by the 25-Year-Old Male Student Have any Merit? If so, What is the Basis for His Lawsuit? Is There a Way That SMH Could Shield Itself from Possible Liability?

Yes, the threatened lawsuit has merit as the student can file a complaint claiming gender discrimination against him in employment opportunities. Equal Employment Opportunity Laws by the Federal State, provide that no recruitment exercise should progress based on stereotyping of sexual orientation. SMH should engross legal counsel in scrutinizing the grievance to safeguard against liability and reverse the contract to incorporate male employees.

What Evidentiary Weight Does Testimony from a “Secret Shopper” Have When Dealing with Allegations of Employee Theft?

Secret shoppers render extensive and professional third party assessment, which is difficult to attain under other conditions. They masquerade as typical clients and evaluate operations, transactions, and exchange of money for proof of employee theft, without the servers recognizing their objective.

Conclusion

SMH is a smashing lake resort hotel withal, but it is experiencing glitches such as sexual harassment claims, threatened lawsuits, poor managerial skills, and employee theft allegations. These elements, if not adequately dealt with, will result in the collapse of the business. The overall management must employ discretion to get the operations back on their feet.

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