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Certain practices help a company grow in various areas. Good practices are important to make sure that a company reaches the top. These practices can make the difference between success and failure. Every company knows its strong points and therefore should build from there while giving employees the respect that they require. This will ensure that the company has a good internal relationship thus ensuring faster development. Good practices should be encouraged in all companies to ensure harmony to the members and growth for the company. (Libby, 1998)
Southwest Airlines has been able to create a conducive environment for every individual that is associated with the company. They have been able to incorporate fun within the work environment allowing people to relax while doing their work. This is what has attracted many people to want to work with the company from all over the country. The company’s CEO Herb Kelleher has a pleasant personality where he treats everyone with great respect. The company has been able to make solid principles with his help and this will ensure that the company prospers even when he retires. Southwest Airlines, they believe in having fun while doing their work. In this way, they build teamwork in the company that helps them make wise decisions that have contributed to the success of the company. (Libby, 1998)
The company has incorporated fun as part of its company culture. This is what gives employees motivation and having a positive approach in their workplaces. The company has managed to achieve open communication between the employees and the executive. They have been able to allow free and open interaction with everyone allowing everybody to be at ease all the time. They have gone ahead and created a team that is responsible for ensuring that the company’s spirit keeps burning. This has been greatly influenced by the company’s aim of capturing the true feelings of the employees ensuring a smooth flow of information. (Arthur, 2006)
I think that many employees would like to work in a company where they are having fun. This is because they will not be stressed in their areas of work and are free to air their views at any given moment. SouthWest company has been able to achieve this with the CEO even sending birth cards to his employees. The company marks all the holidays in style by throwing parties for the employees and encouraging them in their various jobs. The company runs all its functions and processes in a simple manner allowing everyone to understand what they are doing. This is what makes many people want to work for a fun company like this one. (Drew, & Scott, 2008)
SouthWest has maintained very high standards for its hiring procedures. Those wishing to join the company are well screened on how well they fit the company’s practices of compassion, caring, and unselfish employees. The candidates have to be team players with a strong job ethic because most of the work done is not supervised. They have to be able to withstand stress, ability to manage time, and be people with no stereotypical attitude and focused on their work. Skills are essential but are not enough in this kind of work. Training is provided in the company with many courses being offered that include Customer Care Training as well as Front- Line Leadership. (Arthur, 2006)
I think that other companies could adopt this motto because it emphasizes attitude, which is essential for employees who are hoping to perform. This helps the employees to learn and grow with the company while at the same time the company helps the employees grow in their line of work. This motto carries a lot of weight in ensuring that the company’s policies are intact. This is what is required in a company in its daily operations; people with a positive attitude towards work. This motto has helped Southwest Airline achieve great heights and thus they can follow the same. (Drew, & Scott, 2008)
Southwest Airlines has built a strong culture for the company that will enable it to remain at the top for all time. This is because they have been able to learn the essence of working together for the good of the company. They have maintained high standards due to their persistence in their work practices that allow everyone to be happy. Other companies should follow suit because this kind of culture is good practice that ensures many are successful. Companies should treat employees well because if they do their work well they lead to the growth of the company.
References
Arthur, D. (2006). Recruiting, interviewing, selecting & orienting new employees (4th Ed), AMACOM Div American Mgmt Assn.
Drew.G, & Scott B. (2008). “Records: Southwest Airlines flew ‘unsafe’ planes”. Web.
Libby. S. (1998). “Why and how Southwest Airlines uses consultants” Journal of Management Consulting. Web.
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