Vincent Valley Southview Clinic’s Analysis

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Vincent Valley Southview Clinic is already facing the problem of falling revenue. They will soon have to carry out layoffs if they do not provide practical solutions to their current critical issues. Among these, the key one is inefficient Electronic Health Record (EHR) software and undertrained medical staff who operate it. It is a primary problem of this organization, which gives rise to other ones, such as the ineffective methods of medical billing and coding and the dissatisfaction of the local community with the growing costs of healthcare services. Clinic workers being overworked, tired, and burnt out is another consequence of a poorly implemented and maintained EHR system. The entire issue is of the domino effect; countermeasures are needed for each of its stages to provide survivability for Vincent Valley Southview Clinic.

Solutions

Three solutions exist to solve the problem of an impractical and possibly bugged ESD system. Three solutions exist to solve the problem of a non-practical and possibly bugged ESD system. They are installing a new one or opening a system administration department in the clinic to monitor the functioning of the software and its fixing. The third one is providing medical employees with additional training on working with EHR programs to prevent data loss. To improve medical billing and coding procedures, Vincent Valley Southview Clinic should collaborate with revenue cycle management companies. These companies assist healthcare facilities with such basic monetary processes as tracking, collection, identification, and managing of incoming payments (What is revenue cycle management (RCM), 2021, para. 2). These measures will lighten the workload of workers in the clinic, which will better their well-being and, consequently, the performance of the organization. Hiring new health workers will solve the problem of community discontent and high prices for medical services.

Reference

What is revenue cycle management (RCM) in the healthcare industry? (2021). Core.

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Vincent Valley Southview Clinic’s Analysis

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