An Interview with a Training Specialist

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Interviewer: Can you provide an overview of your role in your company?

Interviewee: My role is to develop and deliver training programs that help employees learn new skills and improve their performance.

Interviewer: When you want to conduct a training, what are some of the first steps you take?

Interviewee: The first step is to determine the contents of the training and their desired outcome on the employees followed by the development of a training plan.

Interviewer: What goes into your budget planning for training and is your budget adequate?

Interviewee: We spend a lot of time planning our training budget and making sure that it is adequate.

Interviewer, What are some frameworks you have used or considered using in the development of your training?

Interviewee: We have used and considered using ADDIE model, SAM model and CCAF model. The ADDIE model is the most comprehensive and effective framework for our needs.

Interviewer: What types of trainings have you facilitated and what have been some deliverables you have used to carry out those trainings?

Interviewee: I have facilitated various training, including customer service, sales, and product training.

Interviewer: How did you decide which training topics were needed?

Interviewee: We started with a needs assessment to see what areas our employees needed the most help, narrowed it down and created training programs around those topics.

Interviewer: Do you collect assessments and evaluations for your training? And if so, what are your assessment and evaluation strategies?

Interviewee: Yes, we always assess and evaluate our training. We use a variety of methods, including surveys, interviews, and focus groups. We also look at metrics such as attendance, completion rates, and overall satisfaction levels.

Interviewer: How often do you conduct training and how do you decide when to conduct trainings?

Interviewee: We conduct trainings on a regular basis, typically every month or two. We conduct a variety of trainings, including product trainings, industry-specific trainings, and trainings on company policies and procedures.

Interviewer: What has been some of the most challenging aspects of training development?

Interviewee: The most challenging aspect of training development has been designing resourceful training that is both effective and efficient.

Interviewer: What has been some feedback that you have received from training that has stood out to you?

Interviewee: It is important to be engaging and interactive. Additionally, it is important to ensure that participants are learning the material and retaining the information.

Interviewer: What advice would you give to people who are conducting trainings that would help them avoid some of the pitfalls that come with training development?

Interviewee: It is important to really understand your audience, what their needs are and to design the training program in an engaging and interactive way, rather than just lecture-based. Additionally, make sure that you are constantly evaluating the program and making changes as needed.

An Overview of the Conversation with the Participant

According to the respondent, their role is to create and conduct training solutions that benefit employees to gain skills and enhance their productivity. They noted that the first step in conducting training is to determine the goals and objectives of the movement, followed by developing a training plan. The interviewee also discussed their budget planning for training and stated that they spend a lot of time ensuring that their budget is adequate. Additionally, the interviewee discussed the frameworks they have used or considered using in the development of their training and stated that the ADDIE model is the most comprehensive and practical framework for their needs. The interviewee also discussed the activities they have facilitated and the deliverables they have used to carry out those training. Additionally, the interviewee discussed how they collected assessments and evaluations for their training and stated that they use various methods, including surveys, interviews, and focus groups.

An Overview of Pertinent Literature That Will Assist in the Critique

To effectively facilitate a discussion and critique of the interviewee’s statements, it will be helpful to understand some of the key concepts related to training development. Some critical ideas related to training development include needs analysis, task analysis, instructional design, and evaluation (Jacobsen 2022). Needs analysis is the process of determining what training is needed to improve performance. Task analysis is breaking down a task into smaller, more manageable parts. Instructional design is the process of creating instructional materials and activities that are based on the results of needs and task analysis. Evaluation is the process of assessing the effectiveness of training. Jacobsen (2022) proposes that keeping these concepts in mind when conducting a discussion and critiquing the interviewee’s statements will be helpful. Needs analysis, task analysis, instructional design, and evaluation are all important aspects of training development.

Once the organization’s and its employees’ needs are identified, instructional designers can create training programs to address those needs. Saks (2022) outlined that understanding these principles can help you find areas where the interviewee’s statements might improve. This includes understanding the different stages of training development, common frameworks used to guide training development and assessing and evaluating training programs effectively. Additionally, it will be helpful to understand the challenges typically associated with training development to avoid potential pitfalls. The first step in training development is to conduct a needs assessment to identify the areas in which employees need the most help. Once the needs have been identified, training programs can be designed around those topics. It is essential to ensure the training is engaging and interactive rather than simply lecture-based. Additionally, it is necessary to constantly assess and evaluate the training program to ensure it is effective and efficient.

An Analysis and Critique of the Participant’s Responses and Its Alignment with the Literature

The interviewee’s responses align with the literature in several ways. First, the interviewee emphasizes the importance of determining the goals and objectives of a training program before developing it. This is consistent with the ADDIE model, which recommends starting with a needs assessment to identify the goals and objectives of a training program. Second, the interviewee emphasizes collecting participant feedback and using it to improve the training program. This is also consistent with the literature, which recommends using various methods to assess and evaluate training programs. However, the interviewee’s responses also disagree with the literature in some ways. For example, the interviewee suggests that it is vital to design resourceful training that is both effective and efficient.

However, the literature on training development indicates that it is more critical to develop practical training rather than efficient (Niati 2021). Additionally, the interviewee suggests that it is vital to conduct training regularly, typically every month or two. However, the literature indicates that the training frequency should be based on the needs of the participants and the organization rather than being conducted on a set schedule. Overall, the interviewee’s responses provide a good overview of the training development process and the importance of considering the needs of participants—however, some areas where the interviewee’s responses disagree with the literature.

The Overall Thoughts on the Conversation

The conversation is informative and gives a good overview of the role of training development in a company. A training developer is responsible for creating programs that will help employees learn the skills they need to do their jobs effectively. This involves working with managers and other stakeholders to identify training needs and then developing programs that meet those needs. Training developers need to have a deep understanding of adult learning principles in order to create programs that are effective. They also need to be able to use a variety of instructional design methods to create programs that meet the specific needs of their audience.

It covers the department’s responsibilities, how they work with other stakeholders, and what kinds of programs they develop (Niati 2021). This information would be helpful for someone considering a career in training development or for someone looking to improve their training development skills. The interviewee thoroughly explains the training development process, from identifying needs to conducting the training and assessing its effectiveness. They also offer some advice on how to avoid pitfalls in training development. Overall, the conversation helps understand the role of training development in a company and provides valuable tips on effectively conducting training.

The conversation has helped me understand the various responsibilities of those conducting training, from determining the goals and objectives of the movement to developing a budget and assessment strategy. One of the most important responsibilities of those conducting training is determining the goals and objectives of the activity. This involves understanding the audience’s needs and designing the training to meet those needs. It is also essential to develop a budget and assessment strategy. This ensures that the movement is conducted effectively and efficiently. Another responsibility of those conducting training is to create and implement a training plan. Malyshenko (2021) suggested that this plan should include a schedule, content, and delivery method. It is also vital to develop an evaluation process to assess the effectiveness of the training. This allows for continuous improvement of the activity. Those conducting training are also responsible for maintaining the movement’s quality. This includes ensuring that the training materials are up-to-date and relevant.

It is also essential to provide feedback to participants and make changes to the training based on that feedback. Conducting exercises is a complex responsibility that requires careful planning and execution. When leading a group of people in physical activity, it is essential to consider the fitness levels, ages, and abilities of everyone involved (Saks 2022). It is also crucial to clearly understand the goals and objectives of the session, as well as the expectations of the participants. By understanding the various duties, those conducting training can ensure that the movement is effective and meets the needs of the participants. Additionally, the conversation has helped me understand the importance of engaging and interacting when conducting training and constantly evaluating the program to ensure its effectiveness.

In general, the interviewee has a lot of experience with training development and is very familiar with the different aspects of it. They have also received feedback from participants that have helped them understand what works and what fails. One area that the interviewee is particularly familiar with is the development of training materials. They have a good understanding of what needs to be included in materials to make them effective. They also have experience with different delivery methods and can adapt their materials to fit the audience’s needs. Another area the interviewee is familiar with is the evaluation of training programs. They can identify the key indicators that show a program’s success. They also have experience with different data collection methods and can use this data to improve the program.

Overall, the interviewee is very familiar with the various aspects of training development. They have a lot of experience with different parts of the process and can use this experience to improve the programs that they work on. Some advice they would give to other training developers is to make sure they understand their audience and design the program engagingly. Another suggestion would be to use various training methods to keep participants engaged. Additionally, they would advise developers to create an environment where participants feel comfortable asking questions and sharing their thoughts. Finally, they recommend debriefing after each session to ensure that participants have understood the material and can apply it to their work. It is crucial to evaluate the program and make changes as needed constantly.

References

Jacobsen, C. B., Andersen, L. B., Bøllingtoft, A., & Eriksen, T. L. M. (2022). Can leadership training improve organizational effectiveness? Evidence from a randomized field experiment on transformational and transactional leadership. Public Administration Review, 82(1), 117-131.

Niati, D. R., Siregar, Z. M. E., & Prayoga, Y. (2021). The effect of training on work performance and career development: the role of motivation as intervening variable. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2385-2393.

Malyshenko, G. I. (2021). HR strategies for in-house training in self-learning organizations. Russian Journal of Social Sciences and Humanities, 15(2), 227-237.

Saks, A. M. (2022). Caring human resources management and employee engagement. Human Resource Management Review, 32(3), 100835.

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