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The case study shows a method of rapid design where the process takes not less than 20 weeks. For clients, it might be a huge waiting period, and IDEAL Performance Solutions need to decrease the timing to protect labor costs. To achieve this goal, the company might decrease the number of steps and communicate directly with employees avoiding the paperwork. Moreover, it can become beneficial to review the responsibilities of workers and ensure that all specialists have an equal amount of work. Otherwise, the number of workers can be decreased for a better outcome.
Delta should stay receptive to these suggestions as it is a relatively new area of the world, and previous experience should not affect the process. Lack of experience and the possibility of not meeting the requirements may make clients angry. In this case, to sell the rapid design strategies, it is important to communicate with customers and ensure that every step is clear and efficient for their specific needs.
The quality standard of IDEAL Performance Solutions is to stay consistent in communication. However, the workers in the organization are usually too aggressive or too passive to clients’ requests, and this problem should be solved (Hendel-Giller & Stepich). Diane’s work as a trainee can become successful as she can pay more attention to customer service and help to improve clients’ experience.
Instructional designers can be pushed toward rapid design as it is a relatively new method that might help them with their work when all organizational problems are solved. However, the technique can also raise doubts about future success because of a constantly changing environment and fluctuating demand.
The risks of the rapid design are the need for more time spent on specific projects and money loss. However, the method’s benefits are the change to have more structural control over the designing process and a chance for workers in the industry to improve their skills. The rapid design can be the most useful during work with people of different cultural backgrounds as it allows one to pay detailed attention to every aspect of the project. Rapid design should be avoided when the deadline is small, or the professionals prefer to use old-fashioned techniques.
Designers can become more forward-looking with the use of the rapid design technique and improve their knowledge of traditional design with the use of modern concepts to ensure the development of the industry.
Reference
Hendel-Giller, R., & Stepich, D. A. (n.d.). Diane King: Rapid design approach to designing instruction. Case Study, 242-246.
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