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The Executive Assistant is a very important person in the office. Executive Assistant should be aware of lots of skills and have a very rich experience. Every Executive Assistant should be able to do all that the manager may ask and to provide the manager with all the information which may be necessary to the manager. Every Executive Assistant has its primary responsibilities, but the situations are always different and the Executive Assistant should be ready to provide the manager with skills and experience which is not his/her primary considerations.
There are a lot of skills that an Executive Assistant should possess. Let us consider such responsibilities as communication with people and persuading them to take the necessary point of view or the position in business (Block & Betrus, 2004). The other is the ability to control, evaluate and recalculate the financial reports.
It is impossible to possess all skills from the very childhood, every skill should be gained, and the experience from studying will help to operate different skills more successfully. There are 8 steps to organize the successful training courses to achieve this or that skill (The 8 Step Easy Guide to Designing Training Sessions, 2004). Let us try to design and produce a training session to teach the named skills.
First is the ability to communicate with people and to persuade them to take the necessary point of view or the position in business (Duncan, 2000).
- Step 1: psychological types of people and how to choose the right methods to influence people, to be able to convince them to accept a necessary point of view.
- Step 2: the training is going to last for 14 days in a group of 10 people. At the end of the training, assistants will possess some psychological knowledge which will help them to influence other people and to impart assistants’ ideas to them.
- Step 3: the evaluation test at the end of the training will consist of two parts, theoretical (written test) and practical (future assistants will have to look at the person and his/her behavior and to choose which way it is better to convince the person).
- Step 4:
- psychological types of people,
- methods to influence different types of people.
- Step 5: the first part of the class will be a theoretical material then practice which will include exercises, discussions, role-plays, movie watching.
- Step 6: At the end of the training you will people better and be able to know their thoughts from the first glance.
- Step 7: at the first class, the delegates should show their psychological skills and guess the types of characters of their neighbors.
- Step 8: the evaluation of the work of delegates by the colleges who studied in the same class.
The other is the ability to evaluate and recalculate the financial reports.
- Step 1: to teach the elementary mathematic principles and use electronic tables.
- Step 2: the use of some special but the most simple account computer programs. The training is going to last for 14 days in a group of 10 people.
- Step 3: trainees will have to use the account computer program to recalculate the financial report.
- Step 4: computer, special account programs, elementary mathematics.
- Step 5: the work with computers, the theoretical knowledge in mathematics.
- Step 6: control and evaluation is the main point in success especially if we are talking about finances.
- Step 7: the game: tell me what I did yesterday (we get to know the lifestyle)
- Step 8: the evaluation of work by the colleges who studied in the same class.
Reference List
Block, J. A. & Betrus M. (2004) 202 great resumes. McGraw-Hill Professional.
Duncan, M. J. (2000). The new executive assistant: advice for succeeding in your career. McGraw-Hill Professional.
The 8 Step Easy Guide to Designing Training Sessions. The Development Company. (2004). Online. Web.
Do you need this or any other assignment done for you from scratch?
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