Emotional Intelligence in Working Environment

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Table of Contents

Introduction
Meaning of Emotional Intelligence
Importance of Emotional Intelligence at Workplace
Conclusion
References

Introduction

The primary aim of this paper is to define emotional intelligence and show how assisting people in a working environment co-exist together and work hard in order to achieve the organizational goal. Emotional intelligence is a core feature in the working environment as it helps in building a strong working relationship through an understanding of each other. One can know and show concern for different needs, challenges, and unique priorities. Emotional intelligence can be the one thing that sets the line between accomplishment and total failure.

Meaning of Emotional Intelligence

Emotional intelligence is the ability to be able to see their own and other people’s emotions, to be able to identify different reactions, and label them correctly and appropriately. It also adopts emotional information to guide creative thinking and behavior. One applies the aggregate capacity to act with a purpose, to think with a rational mind, and to deal effectively with the surroundings in order to understand fully the emotions of oneself and people around.

Emotional intelligence means being self-aware and able to manage emotions, recognize them, deal constructively with the emotions of others, and motivate oneself. (Travis Bradberry, 2009). Emotional intelligence is a type of social intelligence that involves the ability to monitor own and others’ emotions in order to discriminate among them and to use the information to guide one’s thinking and actions (Mackay, 2010).

Social intelligence is the ability to understand and relate to people. It helps to act wisely in human factor according to Thorndike. Thorndike also explains further by including inter-personal intelligence, which is the ability to understand other people, and intra-personal intelligence, which is a correlative ability turned inward (Mackay, 2010).

Importance of Emotional Intelligence at Workplace

One is able to know when and how to express emotions and do it under control without affecting fellow workmates. Employees can handle the stress that comes with the job. They also have the advantage of managing their feelings under the situations of duress at the workplace. Emotional intelligence is necessary to learn personal and social skills that are needed to identify and calculate if we want to be able to reach performance superiority.

By knowing our emotions and how they affect us and others, and also understanding our weaknesses and strengths, we are able to assess ourselves and have a strong sense of directions along with knowing where we can be useful and where we cannot.

The employers will have an insight on how to inspire and guide employees, managing any changes, promoting collaborations and cooperation among the work team and, in turn, improving performance. Employee is made aware of the greater good they can contribute towards the benefit of the organization’s increasing performance.

Understanding feelings, duties, and demands encourages individuals to work more effectively and share ideas and opinions with the fellow employees and employers without any fear. This eases on how to boost spirits of individuals with the help of understanding their needs and feelings. This leads to a happy working environment and people will focus more on their work.

Conclusion

Emotional intelligence has come to be one of the greatest characteristics in organizations of this era. It has found an attention in the eye of management, which applies it to be of more interest in the future. Those organizations that employ emotional intelligence are proven to be more successful than those companies that do not have the same practice, because such technique helps them improve the employees’ job quality.

References

Mackay, A. (2010). Motivation, Ability and Confidence Building in People. New York: Routledge.

Travis Bradberry, J. G. (2009). Emotional Intelligence 2.0. New York: TalentSmart.

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Emotional Intelligence in Working Environment

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